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Outlook 2007 address books unavailable



 
 
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  #1  
Old April 26th, 2007, 05:28 PM posted to microsoft.public.outlook.contacts
MikeJ
external usenet poster
 
Posts: 10
Default Outlook 2007 address books unavailable

After migrating to office 2007 from Office 2003, the check box to "Show
folder as e-mail address book" is unavailable. How can I correct this?

Thanks, Mike
  #2  
Old April 26th, 2007, 06:08 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Outlook 2007 address books unavailable

Most likely you can't. How did you migrate your data? If you did an in place
upgrade of Office without taking care to migrate your data separately, your
profile is corrupt. Create a new one.

--
Russ Valentine
[MVP-Outlook]
"mikej" wrote in message
...
After migrating to office 2007 from Office 2003, the check box to "Show
folder as e-mail address book" is unavailable. How can I correct this?

Thanks, Mike


  #3  
Old April 26th, 2007, 07:59 PM posted to microsoft.public.outlook.contacts
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2007 address books unavailable

mikej wrote:

After migrating to office 2007 from Office 2003, the check box to
"Show folder as e-mail address book" is unavailable. How can I
correct this?


Add the Outlook Address Book to your mail profile or, if it's there already,
remove it and re-add it. Do this with Outlook closed via the Mail applet in
Control Panel.
--
Brian Tillman

  #4  
Old April 26th, 2007, 08:33 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Outlook 2007 address books unavailable

Brian,
There's a bug in Outlook 2007. You can no longer remove the Outlook Address
Book service and re-add it to repair the service. All you can do is create a
new profile.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
mikej wrote:

After migrating to office 2007 from Office 2003, the check box to
"Show folder as e-mail address book" is unavailable. How can I
correct this?


Add the Outlook Address Book to your mail profile or, if it's there
already, remove it and re-add it. Do this with Outlook closed via the
Mail applet in Control Panel.
--
Brian Tillman


  #5  
Old April 27th, 2007, 02:51 PM posted to microsoft.public.outlook.contacts
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2007 address books unavailable

Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.


I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman
  #6  
Old April 27th, 2007, 03:56 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Outlook 2007 address books unavailable

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.


I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman


  #7  
Old April 27th, 2007, 08:16 PM posted to microsoft.public.outlook.contacts
deekramer
external usenet poster
 
Posts: 1
Default Outlook 2007 address books unavailable

Thank you for this posting! I have been trying for a month to figure out why
after getting my new machine with Vista & MS Office 2007 then migrating my
datafiles/setting from old machineto new one that the Outlook Address Book
was grayed out and I could not link my contacts to my address book. A support
person at Microsoft said I did not move my csv file and that was why I could
not get my address book to work even through I could see the contacts in my
contact list. It did not make sense to me so I started web research on this
issue and finally cam on your answer. My question is if I delete the current
profile and add a new one to make the Outlook Address Book visible, can I
still use the same information from the old profile for the new one and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.


I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman


  #8  
Old April 27th, 2007, 09:34 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Outlook 2007 address books unavailable

Of course. Only you should never import a PST file. When you create your new
profile, it will create a new, empty PST file as its default. All you need
to do is open your old PST file in Outlook (File Open Outlook data
file...), set it to be the default, then restart Outlook and close new empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in message
...
Thank you for this posting! I have been trying for a month to figure out
why
after getting my new machine with Vista & MS Office 2007 then migrating my
datafiles/setting from old machineto new one that the Outlook Address Book
was grayed out and I could not link my contacts to my address book. A
support
person at Microsoft said I did not move my csv file and that was why I
could
not get my address book to work even through I could see the contacts in
my
contact list. It did not make sense to me so I started web research on
this
issue and finally cam on your answer. My question is if I delete the
current
profile and add a new one to make the Outlook Address Book visible, can I
still use the same information from the old profile for the new one and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.

I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman




  #9  
Old December 11th, 2007, 10:29 PM posted to microsoft.public.outlook.contacts
Victor
external usenet poster
 
Posts: 116
Default Outlook 2007 address books unavailable

I am having the same problem after I just got my new computer with Vista and
outlook 2007 and migrated my files from the old computer running XP and
office 2003. My question is how do you creat a new user profile? Do you have
to create a new user account?

"Russ Valentine [MVP-Outlook]" wrote:

Of course. Only you should never import a PST file. When you create your new
profile, it will create a new, empty PST file as its default. All you need
to do is open your old PST file in Outlook (File Open Outlook data
file...), set it to be the default, then restart Outlook and close new empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in message
...
Thank you for this posting! I have been trying for a month to figure out
why
after getting my new machine with Vista & MS Office 2007 then migrating my
datafiles/setting from old machineto new one that the Outlook Address Book
was grayed out and I could not link my contacts to my address book. A
support
person at Microsoft said I did not move my csv file and that was why I
could
not get my address book to work even through I could see the contacts in
my
contact list. It did not make sense to me so I started web research on
this
issue and finally cam on your answer. My question is if I delete the
current
profile and add a new one to make the Outlook Address Book visible, can I
still use the same information from the old profile for the new one and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.

I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman




  #10  
Old December 11th, 2007, 10:32 PM posted to microsoft.public.outlook.contacts
Gordon
external usenet poster
 
Posts: 4,772
Default Outlook 2007 address books unavailable

"Victor" wrote in message
...
I am having the same problem after I just got my new computer with Vista
and
outlook 2007 and migrated my files from the old computer running XP and
office 2003. My question is how do you creat a new user profile? Do you
have
to create a new user account?


In XP it's Control Panel-Mail-Profiles, so presumably go to the equivalent
place in Vista.....


 




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