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#1
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Outlook 2007 address books unavailable
After migrating to office 2007 from Office 2003, the check box to "Show
folder as e-mail address book" is unavailable. How can I correct this? Thanks, Mike |
#2
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Outlook 2007 address books unavailable
Most likely you can't. How did you migrate your data? If you did an in place
upgrade of Office without taking care to migrate your data separately, your profile is corrupt. Create a new one. -- Russ Valentine [MVP-Outlook] "mikej" wrote in message ... After migrating to office 2007 from Office 2003, the check box to "Show folder as e-mail address book" is unavailable. How can I correct this? Thanks, Mike |
#3
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Outlook 2007 address books unavailable
mikej wrote:
After migrating to office 2007 from Office 2003, the check box to "Show folder as e-mail address book" is unavailable. How can I correct this? Add the Outlook Address Book to your mail profile or, if it's there already, remove it and re-add it. Do this with Outlook closed via the Mail applet in Control Panel. -- Brian Tillman |
#4
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Outlook 2007 address books unavailable
Brian,
There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. -- Russ Valentine [MVP-Outlook] "Brian Tillman" wrote in message ... mikej wrote: After migrating to office 2007 from Office 2003, the check box to "Show folder as e-mail address book" is unavailable. How can I correct this? Add the Outlook Address Book to your mail profile or, if it's there already, remove it and re-add it. Do this with Outlook closed via the Mail applet in Control Panel. -- Brian Tillman |
#5
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Outlook 2007 address books unavailable
Russ Valentine [MVP-Outlook] wrote:
There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. I haven't explicitly tried that in my copy of OL 2007. What a bummer. -- Brian Tillman |
#6
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Outlook 2007 address books unavailable
Yeah. We were thrilled to discover that one.
-- Russ Valentine [MVP-Outlook] "Brian Tillman" wrote in message ... Russ Valentine [MVP-Outlook] wrote: There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. I haven't explicitly tried that in my copy of OL 2007. What a bummer. -- Brian Tillman |
#7
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Outlook 2007 address books unavailable
Thank you for this posting! I have been trying for a month to figure out why
after getting my new machine with Vista & MS Office 2007 then migrating my datafiles/setting from old machineto new one that the Outlook Address Book was grayed out and I could not link my contacts to my address book. A support person at Microsoft said I did not move my csv file and that was why I could not get my address book to work even through I could see the contacts in my contact list. It did not make sense to me so I started web research on this issue and finally cam on your answer. My question is if I delete the current profile and add a new one to make the Outlook Address Book visible, can I still use the same information from the old profile for the new one and import my old pst file? "Russ Valentine [MVP-Outlook]" wrote: Yeah. We were thrilled to discover that one. -- Russ Valentine [MVP-Outlook] "Brian Tillman" wrote in message ... Russ Valentine [MVP-Outlook] wrote: There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. I haven't explicitly tried that in my copy of OL 2007. What a bummer. -- Brian Tillman |
#8
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Outlook 2007 address books unavailable
Of course. Only you should never import a PST file. When you create your new
profile, it will create a new, empty PST file as its default. All you need to do is open your old PST file in Outlook (File Open Outlook data file...), set it to be the default, then restart Outlook and close new empty PST file. -- Russ Valentine [MVP-Outlook] "deekramer" wrote in message ... Thank you for this posting! I have been trying for a month to figure out why after getting my new machine with Vista & MS Office 2007 then migrating my datafiles/setting from old machineto new one that the Outlook Address Book was grayed out and I could not link my contacts to my address book. A support person at Microsoft said I did not move my csv file and that was why I could not get my address book to work even through I could see the contacts in my contact list. It did not make sense to me so I started web research on this issue and finally cam on your answer. My question is if I delete the current profile and add a new one to make the Outlook Address Book visible, can I still use the same information from the old profile for the new one and import my old pst file? "Russ Valentine [MVP-Outlook]" wrote: Yeah. We were thrilled to discover that one. -- Russ Valentine [MVP-Outlook] "Brian Tillman" wrote in message ... Russ Valentine [MVP-Outlook] wrote: There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. I haven't explicitly tried that in my copy of OL 2007. What a bummer. -- Brian Tillman |
#9
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Outlook 2007 address books unavailable
I am having the same problem after I just got my new computer with Vista and
outlook 2007 and migrated my files from the old computer running XP and office 2003. My question is how do you creat a new user profile? Do you have to create a new user account? "Russ Valentine [MVP-Outlook]" wrote: Of course. Only you should never import a PST file. When you create your new profile, it will create a new, empty PST file as its default. All you need to do is open your old PST file in Outlook (File Open Outlook data file...), set it to be the default, then restart Outlook and close new empty PST file. -- Russ Valentine [MVP-Outlook] "deekramer" wrote in message ... Thank you for this posting! I have been trying for a month to figure out why after getting my new machine with Vista & MS Office 2007 then migrating my datafiles/setting from old machineto new one that the Outlook Address Book was grayed out and I could not link my contacts to my address book. A support person at Microsoft said I did not move my csv file and that was why I could not get my address book to work even through I could see the contacts in my contact list. It did not make sense to me so I started web research on this issue and finally cam on your answer. My question is if I delete the current profile and add a new one to make the Outlook Address Book visible, can I still use the same information from the old profile for the new one and import my old pst file? "Russ Valentine [MVP-Outlook]" wrote: Yeah. We were thrilled to discover that one. -- Russ Valentine [MVP-Outlook] "Brian Tillman" wrote in message ... Russ Valentine [MVP-Outlook] wrote: There's a bug in Outlook 2007. You can no longer remove the Outlook Address Book service and re-add it to repair the service. All you can do is create a new profile. I haven't explicitly tried that in my copy of OL 2007. What a bummer. -- Brian Tillman |
#10
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Outlook 2007 address books unavailable
"Victor" wrote in message
... I am having the same problem after I just got my new computer with Vista and outlook 2007 and migrated my files from the old computer running XP and office 2003. My question is how do you creat a new user profile? Do you have to create a new user account? In XP it's Control Panel-Mail-Profiles, so presumably go to the equivalent place in Vista..... |
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