If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Office 2007 SP1 - unable to install
I'm getting errors in Event Log:
When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fil eVersion="12.0.6215.1000",version="12.0.0.0000000" ,culture="neutral",publicKeyToken="71E9BCE111E9429 C",processorArchitecture="MSIL" I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#2
|
|||
|
|||
Office 2007 SP1 - unable to install
Chris
Seems like you got a horked (bad install) of your 2007 Enterprise. I strongly suggest that you back up you Off files and uninstall the 2007 Enterprise and then re-install it after a clean reboot making sure that the install goes correctly with no other multitasking in the background. You also might want to get in touch with the IT person responsible at the Company from where you purchased this Enterprise Edition of Office 2007 under the Home User Program -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Chris" wrote in message ... I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fil eVersion="12.0.6215.1000",version="12.0.0.0000000" ,culture="neutral",publicKeyToken="71E9BCE111E9429 C",processorArchitecture="MSIL" I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#3
|
|||
|
|||
Office 2007 SP1 - unable to install
Hi Chris,
If possible, send the log file to me for further research. My email address is . At this point, follow the steps below to see if it works. #1 check the Office 2007 installation =============== 1. Go to Control Panel Add or Remove Programs. Go to Control Panel Programs Programs and Features. 2. Select Office 2007. Click Change. Choose Repair to repair it. Can it be finished properly? 3. If not, repair it from the Office 2007 installation CD. If it also doesn't work, there should be problem with the Office 2007 installation, refer to the following KB article to remove and reinstall Office 2007. 928218 How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Install the Office 2007 SP1 update again. If it doesn't work, go to next step. #2 Install the latest version of Windows Installer ========================== Patch deployment for the 2007 Office release system requires Microsoft Windows Installer 3.1. If you do not have the required Windows Installer version, you might receive an error message similar to the following during installation: "2007 Microsoft Office Suite Service Pack 1 (SP1) failed to install" Download and install the latest version of the Windows Installer (Instmsiw.exe) from the following link. http://www.microsoft.com/downloads/d...displaylang=en #3 Make sure that you have sufficient free disk space on the Windows system drive. ========================== Office 2007 Service Pack 1 (SP1) requires that you have at least 1.75 GB of free space on Windows Vista and at least 1.1 GB of free space on other versions of Windows, much of which will be returned after the installation is complete. #4 check the Local Install Source (LIS) for Office 2007 =============== Since all Office 2007 installs create a Local Install Source (LIS), updates such as SP1 will require this to be present and in good condition to complete. If users have tried to recover hard disk space by removing all or part of the LIS (the MSOCache folder), it will need to be repaired before applying SP1. Please insert the Office 2007 installation CD (or access the original Office 2007 installation source) and then choose Repair to repair the Office 2007 installation. It will restore the LIS. If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" Subject: Office 2007 SP1 - unable to install Date: Wed, 12 Dec 2007 22:01:21 +0100 Lines: 32 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-MessageCategory: {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} X-MS-CommunityGroup-PostID: {1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D} Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8944 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fi leVersion="12.0.6215.1000",version="12.0.0.0000000 ",culture="neutral",publicKeyToken= "71E9BCE111E9429C",processorArchitecture="MSIL " I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#4
|
|||
|
|||
Office 2007 SP1 - unable to install
Well, as far as I know this installation DVD was downloaded from Microsoft
Licensing Page, but I'll check it. "Peter Foldes" wrote in message ... Chris Seems like you got a horked (bad install) of your 2007 Enterprise. I strongly suggest that you back up you Off files and uninstall the 2007 Enterprise and then re-install it after a clean reboot making sure that the install goes correctly with no other multitasking in the background. You also might want to get in touch with the IT person responsible at the Company from where you purchased this Enterprise Edition of Office 2007 under the Home User Program -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Chris" wrote in message ... I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fil eVersion="12.0.6215.1000",version="12.0.0.0000000" ,culture="neutral",publicKeyToken="71E9BCE111E9429 C",processorArchitecture="MSIL" I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#5
|
|||
|
|||
Office 2007 SP1 - unable to install
Emily,
I sent you logs. Also I went through steps you provided. #1 Repair went fine, no problems found, however apparently installer changed somthing becouse it requested restart. #2 I'm unable to install this package, error is "Not enough storage is available to process this command." However, having Vista I think I have already latest version installed? #3 There is pleanty of space, 80GBs on system drive, almost 200GBs on second. #4 I have MSOCache dir on system drive, contains: 1 031 038 717 bytes in 154 file(s), in 30 directories, difficult to say what's inside. Thanks for help, Chris "Emily Lin" wrote in message ... Hi Chris, If possible, send the log file to me for further research. My email address is . At this point, follow the steps below to see if it works. #1 check the Office 2007 installation =============== 1. Go to Control Panel Add or Remove Programs. Go to Control Panel Programs Programs and Features. 2. Select Office 2007. Click Change. Choose Repair to repair it. Can it be finished properly? 3. If not, repair it from the Office 2007 installation CD. If it also doesn't work, there should be problem with the Office 2007 installation, refer to the following KB article to remove and reinstall Office 2007. 928218 How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Install the Office 2007 SP1 update again. If it doesn't work, go to next step. #2 Install the latest version of Windows Installer ========================== Patch deployment for the 2007 Office release system requires Microsoft Windows Installer 3.1. If you do not have the required Windows Installer version, you might receive an error message similar to the following during installation: "2007 Microsoft Office Suite Service Pack 1 (SP1) failed to install" Download and install the latest version of the Windows Installer (Instmsiw.exe) from the following link. http://www.microsoft.com/downloads/d...displaylang=en #3 Make sure that you have sufficient free disk space on the Windows system drive. ========================== Office 2007 Service Pack 1 (SP1) requires that you have at least 1.75 GB of free space on Windows Vista and at least 1.1 GB of free space on other versions of Windows, much of which will be returned after the installation is complete. #4 check the Local Install Source (LIS) for Office 2007 =============== Since all Office 2007 installs create a Local Install Source (LIS), updates such as SP1 will require this to be present and in good condition to complete. If users have tried to recover hard disk space by removing all or part of the LIS (the MSOCache folder), it will need to be repaired before applying SP1. Please insert the Office 2007 installation CD (or access the original Office 2007 installation source) and then choose Repair to repair the Office 2007 installation. It will restore the LIS. If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" Subject: Office 2007 SP1 - unable to install Date: Wed, 12 Dec 2007 22:01:21 +0100 Lines: 32 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-MessageCategory: {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} X-MS-CommunityGroup-PostID: {1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D} Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8944 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,f ileVersion="12.0.6215.1000",version="12.0.0.000000 0",culture="neutral",publicKeyToken= "71E9BCE111E9429C",processorArchitecture="MSIL " I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#6
|
|||
|
|||
Office 2007 SP1 - unable to install
I have the same issue too. It updated fine at home. At work, no go. I am the
domain admin, hence no security rights. I tried as local admin, tons of space, killed AV and firewall... still I get this damned error.... I can not tell you how disappointed I am with Microsoft for putting out a half working update... has anybody solved this issue yet? Error 78f? "Chris" wrote: I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fil eVersion="12.0.6215.1000",version="12.0.0.0000000" ,culture="neutral",publicKeyToken="71E9BCE111E9429 C",processorArchitecture="MSIL" I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#7
|
|||
|
|||
Office 2007 SP1 - unable to install
Hello,
Just to add one more name in this thread. I got error 78F, after trying to installi Office 2007 SP1. I have Vista Ultimate + Office Ultimate 2007 + Visual Studio 2005 + some other software. All patches are installed. I'm not using any registry cleaner. I tried install from web, install from downloaded file, repaired office succefully, install from web and install from file, .... Always 78F --Oskari |
#8
|
|||
|
|||
Office 2007 SP1 - unable to install
Same here. 78F!
Saludos Juan escribió en el mensaje de noticias ... Hello, Just to add one more name in this thread. I got error 78F, after trying to installi Office 2007 SP1. I have Vista Ultimate + Office Ultimate 2007 + Visual Studio 2005 + some other software. All patches are installed. I'm not using any registry cleaner. I tried install from web, install from downloaded file, repaired office succefully, install from web and install from file, .... Always 78F --Oskari |
#9
|
|||
|
|||
Office 2007 SP1 - unable to install
Hi Chris,
Thanks for your reply and the log files. Follow the steps below to see if it works. Let's use the Windows Installer Cleanup Utility to remove/reinstall Microsoft .NET Framework. 1. Download and install the Windows Installer Cleanup Utility. http://download.microsoft.com/downlo...BD/msicuu2.exe 2. After you install the Windows Installer CleanUp Utility, click Start menu- All Programs- Windows Install Clean Up. 3. Highlight all the entries related to Microsoft .NET Framework, click Remove to remove it. 4. Download and reinstall the .NET Framework 2.0 from the following webpage. Microsoft .NET Framework Version 2.0 Redistributable Package (x86) http://www.microsoft.com/downloads/d...DisplayLang=en Test the issue again. What is the result? If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ========================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" References: In-Reply-To: Subject: Office 2007 SP1 - unable to install Date: Thu, 13 Dec 2007 12:50:07 +0100 Lines: 156 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-PostID: {438C707D-D5D1-48DA-96DA-7267F2C9AB98} X-MS-CommunityGroup-ThreadID: 1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D X-MS-CommunityGroup-ParentID: 29216157-E2E8-48B5-8990-A4BE975EFA84 Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8958 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup Emily, I sent you logs. Also I went through steps you provided. #1 Repair went fine, no problems found, however apparently installer changed somthing becouse it requested restart. #2 I'm unable to install this package, error is "Not enough storage is available to process this command." However, having Vista I think I have already latest version installed? #3 There is pleanty of space, 80GBs on system drive, almost 200GBs on second. #4 I have MSOCache dir on system drive, contains: 1 031 038 717 bytes in 154 file(s), in 30 directories, difficult to say what's inside. Thanks for help, Chris "Emily Lin" wrote in message ... Hi Chris, If possible, send the log file to me for further research. My email address is . At this point, follow the steps below to see if it works. #1 check the Office 2007 installation =============== 1. Go to Control Panel Add or Remove Programs. Go to Control Panel Programs Programs and Features. 2. Select Office 2007. Click Change. Choose Repair to repair it. Can it be finished properly? 3. If not, repair it from the Office 2007 installation CD. If it also doesn't work, there should be problem with the Office 2007 installation, refer to the following KB article to remove and reinstall Office 2007. 928218 How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Install the Office 2007 SP1 update again. If it doesn't work, go to next step. #2 Install the latest version of Windows Installer ========================== Patch deployment for the 2007 Office release system requires Microsoft Windows Installer 3.1. If you do not have the required Windows Installer version, you might receive an error message similar to the following during installation: "2007 Microsoft Office Suite Service Pack 1 (SP1) failed to install" Download and install the latest version of the Windows Installer (Instmsiw.exe) from the following link. http://www.microsoft.com/downloads/d...displaylang=en #3 Make sure that you have sufficient free disk space on the Windows system drive. ========================== Office 2007 Service Pack 1 (SP1) requires that you have at least 1.75 GB of free space on Windows Vista and at least 1.1 GB of free space on other versions of Windows, much of which will be returned after the installation is complete. #4 check the Local Install Source (LIS) for Office 2007 =============== Since all Office 2007 installs create a Local Install Source (LIS), updates such as SP1 will require this to be present and in good condition to complete. If users have tried to recover hard disk space by removing all or part of the LIS (the MSOCache folder), it will need to be repaired before applying SP1. Please insert the Office 2007 installation CD (or access the original Office 2007 installation source) and then choose Repair to repair the Office 2007 installation. It will restore the LIS. If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" Subject: Office 2007 SP1 - unable to install Date: Wed, 12 Dec 2007 22:01:21 +0100 Lines: 32 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-MessageCategory: {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} X-MS-CommunityGroup-PostID: {1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D} Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8944 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fil eVersion="12.0.6215.1000",version="12.0.0.0000000" ,culture="neutral",publicKeyToken= "71E9BCE111E9429C",processorArchitecture="MSIL " I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
#10
|
|||
|
|||
Office 2007 SP1 - unable to install
Hi Chris,
In addition, please keep the Office 2007 CD in the CD-ROM drive and update SP1 again. What is the result? Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== ==== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. ================================================== ==== -------------------- X-Tomcat-ID: 141302172 References: MIME-Version: 1.0 Content-Type: text/plain Content-Transfer-Encoding: 7bit From: (Emily Lin) Organization: [Microsoft] Date: Fri, 14 Dec 2007 09:15:22 GMT Subject: Office 2007 SP1 - unable to install X-Tomcat-NG: microsoft.public.office.setup Message-ID: Newsgroups: microsoft.public.office.setup Lines: 222 Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8980 NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 Hi Chris, Thanks for your reply and the log files. Follow the steps below to see if it works. Let's use the Windows Installer Cleanup Utility to remove/reinstall Microsoft .NET Framework. 1. Download and install the Windows Installer Cleanup Utility. http://download.microsoft.com/downlo...BD/msicuu2.exe 2. After you install the Windows Installer CleanUp Utility, click Start menu- All Programs- Windows Install Clean Up. 3. Highlight all the entries related to Microsoft .NET Framework, click Remove to remove it. 4. Download and reinstall the .NET Framework 2.0 from the following webpage. Microsoft .NET Framework Version 2.0 Redistributable Package (x86) http://www.microsoft.com/downloads/d...DisplayLang=en Test the issue again. What is the result? If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ========================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================= ===== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" References: In-Reply-To: Subject: Office 2007 SP1 - unable to install Date: Thu, 13 Dec 2007 12:50:07 +0100 Lines: 156 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-PostID: {438C707D-D5D1-48DA-96DA-7267F2C9AB98} X-MS-CommunityGroup-ThreadID: 1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D X-MS-CommunityGroup-ParentID: 29216157-E2E8-48B5-8990-A4BE975EFA84 Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8958 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup Emily, I sent you logs. Also I went through steps you provided. #1 Repair went fine, no problems found, however apparently installer changed somthing becouse it requested restart. #2 I'm unable to install this package, error is "Not enough storage is available to process this command." However, having Vista I think I have already latest version installed? #3 There is pleanty of space, 80GBs on system drive, almost 200GBs on second. #4 I have MSOCache dir on system drive, contains: 1 031 038 717 bytes in 154 file(s), in 30 directories, difficult to say what's inside. Thanks for help, Chris "Emily Lin" wrote in message .. . Hi Chris, If possible, send the log file to me for further research. My email address is . At this point, follow the steps below to see if it works. #1 check the Office 2007 installation =============== 1. Go to Control Panel Add or Remove Programs. Go to Control Panel Programs Programs and Features. 2. Select Office 2007. Click Change. Choose Repair to repair it. Can it be finished properly? 3. If not, repair it from the Office 2007 installation CD. If it also doesn't work, there should be problem with the Office 2007 installation, refer to the following KB article to remove and reinstall Office 2007. 928218 How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Install the Office 2007 SP1 update again. If it doesn't work, go to next step. #2 Install the latest version of Windows Installer ========================== Patch deployment for the 2007 Office release system requires Microsoft Windows Installer 3.1. If you do not have the required Windows Installer version, you might receive an error message similar to the following during installation: "2007 Microsoft Office Suite Service Pack 1 (SP1) failed to install" Download and install the latest version of the Windows Installer (Instmsiw.exe) from the following link. http://www.microsoft.com/downloads/d...displaylang=en #3 Make sure that you have sufficient free disk space on the Windows system drive. ========================== Office 2007 Service Pack 1 (SP1) requires that you have at least 1.75 GB of free space on Windows Vista and at least 1.1 GB of free space on other versions of Windows, much of which will be returned after the installation is complete. #4 check the Local Install Source (LIS) for Office 2007 =============== Since all Office 2007 installs create a Local Install Source (LIS), updates such as SP1 will require this to be present and in good condition to complete. If users have tried to recover hard disk space by removing all or part of the LIS (the MSOCache folder), it will need to be repaired before applying SP1. Please insert the Office 2007 installation CD (or access the original Office 2007 installation source) and then choose Repair to repair the Office 2007 installation. It will restore the LIS. If anything is unclear or if you have any other concerns, please don't hesitate to contact me. Sincerely, Emily Lin, Microsoft Online Partner Support Get Secure! - www.microsoft.com/security =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: "Chris" Subject: Office 2007 SP1 - unable to install Date: Wed, 12 Dec 2007 22:01:21 +0100 Lines: 32 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-2"; reply-type=original Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Windows Mail 6.0.6000.16480 x-mimeole: Produced By Microsoft MimeOLE V6.0.6000.16545 X-MS-CommunityGroup-MessageCategory: {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC} X-MS-CommunityGroup-PostID: {1F1E0C17-AF83-46D6-B0B4-AD63E5F8647D} Newsgroups: microsoft.public.office.setup Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:8944 NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1 X-Tomcat-NG: microsoft.public.office.setup I'm getting errors in Event Log: When installing via Microsoft Update: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file e:\tmp\MSI963d8.LOG. Additionally, MU interface displays error 78F (???) When I'm trying to install manually from extracted MSP: Product: Microsoft Office Enterprise 2007 - Error 1935.During installation component assembly {46174A62-FAFE-4BD6-9662-F9A9F588F034} error occured. HRESULT: 0x80131047. Assembly inteface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fi leVersion="12.0.6215.1000",version="12.0.0.0000000 ",culture="neutral",publicKeyToken= "71E9BCE111E9429C",processorArchitecture="MSIL " I had to translate this error, it might not be 100% accurate. I saw some solution about reinstaling or repairing NET Framework, but solution is rather for XP, at least installing Net 1.1 doesn't change anything. I enabled logging, but I'm getting tons of junk in log files and nothing conclusive. I'm using Vista Ultimate and Office 2007 Enterprise, also Project 2007 and Visio 2007 installed. Thanks for any ideas. Chris |
Thread Tools | |
Display Modes | |
|
|