error 553

[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was rejected
by
the server. The rejected e-mail address was '. Subject
'Order', Account: 'mail.chirpmail.net (1)', Server: 'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list
of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error: 553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed. For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have stopped
Norton Antivirus from running on emails and I have tried turning off
Norton Internet Security, with no success. I have read the Microsoft
article on how to remove IE 6 and I am completely confused. The only
thing it seems to talk about is changing registries. Quite frankly, the
process described in the article seems well above my skill level (I've
had
my computer about 6 months). Has anyone had this problem before? And
can
anyone advise me on a simplified method of removing and reinstalling
Outlook Express? Is this something a novice can do or do I need to call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

Yes I was. I'm not smart enough to do anything else :-) Thanks for taking
the time to read about my problem.
"PA Bear" wrote in message
...
[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was rejected
by
the server. The rejected e-mail address was '.
Subject
'Order', Account: 'mail.chirpmail.net (1)', Server: 'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list
of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error:
553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have
stopped
Norton Antivirus from running on emails and I have tried turning off
Norton Internet Security, with no success. I have read the Microsoft
article on how to remove IE 6 and I am completely confused. The only
thing it seems to talk about is changing registries. Quite frankly,
the
process described in the article seems well above my skill level (I've
had
my computer about 6 months). Has anyone had this problem before? And
can
anyone advise me on a simplified method of removing and reinstalling
Outlook Express? Is this something a novice can do or do I need to
call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

Hi Karen,

A novice, or even someone with experience in other (PC) areas of knowledge,
can make a basic mistake setting up an e-mail account. I would remove the
account that has been added, and then very carefully follow the instructions
for adding the chirpmail account. I could suggest other lower cost ISP
alternatives -- if all else fails.

Maybe this will be the ticket from the ISP known as Cricket.
http://my.chirpmail.net/support.html...il_typ e=ole5

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Yes I was. I'm not smart enough to do anything else :-) Thanks for
taking the time to read about my problem.
"PA Bear" wrote in message
...
[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was rejected
by
the server. The rejected e-mail address was '.
Subject
'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my
list of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error:
553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have
stopped
Norton Antivirus from running on emails and I have tried turning off
Norton Internet Security, with no success. I have read the Microsoft
article on how to remove IE 6 and I am completely confused. The only
thing it seems to talk about is changing registries. Quite frankly,
the
process described in the article seems well above my skill level (I've
had
my computer about 6 months). Has anyone had this problem before? And
can
anyone advise me on a simplified method of removing and reinstalling
Outlook Express? Is this something a novice can do or do I need to
call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

Hi Tim,
I'm not sure I understand. I have had Cricket as my ISP since I bought the
computer. Until a few days ago I never had this problem. I have checked my
settings and they are correct by the Cricket set up link. Do you want me to
elilinate Cricket? If I do so how do I reconnect to the internet? I'm
sorry if these questions seem stupid but I am so confused. I have printed
out about 50 pages of knowledge articles from the Microsoft site and no
longer know which way is up. Thank you again for your help.
"Kuay Tim" wrote in message
...
Hi Karen,

A novice, or even someone with experience in other (PC) areas of
knowledge, can make a basic mistake setting up an e-mail account. I would
remove the account that has been added, and then very carefully follow the
instructions for adding the chirpmail account. I could suggest other lower
cost ISP alternatives -- if all else fails.

Maybe this will be the ticket from the ISP known as Cricket.
http://my.chirpmail.net/support.html...il_typ e=ole5

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Yes I was. I'm not smart enough to do anything else :-) Thanks for
taking the time to read about my problem.
"PA Bear" wrote in message
...
[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was
rejected by
the server. The rejected e-mail address was '.
Subject
'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my
list of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error:
553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in
message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have
stopped
Norton Antivirus from running on emails and I have tried turning off
Norton Internet Security, with no success. I have read the Microsoft
article on how to remove IE 6 and I am completely confused. The only
thing it seems to talk about is changing registries. Quite frankly,
the
process described in the article seems well above my skill level
(I've had
my computer about 6 months). Has anyone had this problem before?
And can
anyone advise me on a simplified method of removing and reinstalling
Outlook Express? Is this something a novice can do or do I need to
call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

Hi Karen,

If this happened without any changes on your part there is good chance it's
a server issue. Tech support is often not aware of these problems. Mail
servers sometimes go down for maintenance reasons. The time it takes to get
things back to normal varies with ISP. Sometimes an e-mail to support will
result in a definitive answer. It can be easy to be caught in a wild-goose
chase. I would use their Web mail for now and check one or twice a day with
Outlook Express.

I was not suggesting you eliminate your dial-up connection. If the problem
persist for several days then the choice of using another ISP could be
considered. A try would be to delete the e-mail account in Outlook Express
and add it back.


--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Hi Tim,
I'm not sure I understand. I have had Cricket as my ISP since I bought
the computer. Until a few days ago I never had this problem. I have
checked my settings and they are correct by the Cricket set up link. Do
you want me to elilinate Cricket? If I do so how do I reconnect to the
internet? I'm sorry if these questions seem stupid but I am so confused.
I have printed out about 50 pages of knowledge articles from the Microsoft
site and no longer know which way is up. Thank you again for your help.
"Kuay Tim" wrote in message
...
Hi Karen,

A novice, or even someone with experience in other (PC) areas of
knowledge, can make a basic mistake setting up an e-mail account. I would
remove the account that has been added, and then very carefully follow
the instructions for adding the chirpmail account. I could suggest other
lower cost ISP alternatives -- if all else fails.

Maybe this will be the ticket from the ISP known as Cricket.
http://my.chirpmail.net/support.html...il_typ e=ole5

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Yes I was. I'm not smart enough to do anything else :-) Thanks for
taking the time to read about my problem.
"PA Bear" wrote in message
...
[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was
rejected by
the server. The rejected e-mail address was '.
Subject
'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my
list of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error:
553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in
message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For
the past 3 days I have been unable to send email from Outlook
Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have
stopped
Norton Antivirus from running on emails and I have tried turning off
Norton Internet Security, with no success. I have read the
Microsoft
article on how to remove IE 6 and I am completely confused. The
only
thing it seems to talk about is changing registries. Quite frankly,
the
process described in the article seems well above my skill level
(I've had
my computer about 6 months). Has anyone had this problem before?
And can
anyone advise me on a simplified method of removing and reinstalling
Outlook Express? Is this something a novice can do or do I need to
call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

Thank you, I understand (finally). It certainly does feel like a wild goose
chase. So in your opinion, you don't think I should uninstall Outlook
Express and reinstall it? I would certainly like to avoid it if possible
because the process seems daunting to say the least. I will try to delete
my email account and add it again. Thank you for your generous help.
"Kuay Tim" wrote in message
...
Hi Karen,

If this happened without any changes on your part there is good chance
it's a server issue. Tech support is often not aware of these problems.
Mail servers sometimes go down for maintenance reasons. The time it takes
to get things back to normal varies with ISP. Sometimes an e-mail to
support will result in a definitive answer. It can be easy to be caught in
a wild-goose chase. I would use their Web mail for now and check one or
twice a day with Outlook Express.

I was not suggesting you eliminate your dial-up connection. If the problem
persist for several days then the choice of using another ISP could be
considered. A try would be to delete the e-mail account in Outlook Express
and add it back.


--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Hi Tim,
I'm not sure I understand. I have had Cricket as my ISP since I bought
the computer. Until a few days ago I never had this problem. I have
checked my settings and they are correct by the Cricket set up link. Do
you want me to elilinate Cricket? If I do so how do I reconnect to the
internet? I'm sorry if these questions seem stupid but I am so confused.
I have printed out about 50 pages of knowledge articles from the
Microsoft site and no longer know which way is up. Thank you again for
your help.
"Kuay Tim" wrote in message
...
Hi Karen,

A novice, or even someone with experience in other (PC) areas of
knowledge, can make a basic mistake setting up an e-mail account. I
would remove the account that has been added, and then very carefully
follow the instructions for adding the chirpmail account. I could
suggest other lower cost ISP alternatives -- if all else fails.

Maybe this will be the ticket from the ISP known as Cricket.
http://my.chirpmail.net/support.html...il_typ e=ole5

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Karen" wrote in message
...
Yes I was. I'm not smart enough to do anything else :-) Thanks for
taking the time to read about my problem.
"PA Bear" wrote in message
...
[And then I read...]

Were you sending using your account?

cf. http://insideoe.tomsterdam.com/probl...s.htm#relay550
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
This is the error message I receive:
The message could not be sent because one of the recipients was
rejected by
the server. The rejected e-mail address was '.
Subject
'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my
list of
allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error:
553,
Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends,
one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in
message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For
the past 3 days I have been unable to send email from Outlook
Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have
stopped
Norton Antivirus from running on emails and I have tried turning
off
Norton Internet Security, with no success. I have read the
Microsoft
article on how to remove IE 6 and I am completely confused. The
only
thing it seems to talk about is changing registries. Quite
frankly, the
process described in the article seems well above my skill level
(I've had
my computer about 6 months). Has anyone had this problem before?
And can
anyone advise me on a simplified method of removing and
reinstalling
Outlook Express? Is this something a novice can do or do I need to
call
in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

If you create a new Named Identity (FileIdentitiesAdd new identity),
configure the account in it and the problem persists, chances are the
problem is on the server's end.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
Thank you, I understand (finally). It certainly does feel like a wild
goose
chase. So in your opinion, you don't think I should uninstall Outlook
Express and reinstall it? I would certainly like to avoid it if possible
because the process seems daunting to say the least. I will try to delete
my email account and add it again. Thank you for your generous help.

Thank you Robear. I did as you suggest and still get the same error
message. So I guess I'll have to hang on for awhile because the ISP is
convinced the problem is mine. I really appreciate everything everyone did
to help me.
"PA Bear" wrote in message
...
If you create a new Named Identity (FileIdentitiesAdd new identity),
configure the account in it and the problem persists, chances are the
problem is on the server's end.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
Thank you, I understand (finally). It certainly does feel like a wild
goose
chase. So in your opinion, you don't think I should uninstall Outlook
Express and reinstall it? I would certainly like to avoid it if possible
because the process seems daunting to say the least. I will try to
delete
my email account and add it again. Thank you for your generous help.

If they were all on AOL it looks like chirpmail.net is blocking AOL. You
should ask them

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

"Karen" wrote in message
...
This is the error message I receive:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was '.
Subject 'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net', Protocol: SMTP, Server Response: '553 sorry, that
domain isn't in my list of allowed rcpthosts (#5.7.1)', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends, one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed. For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem isn't on their end and I need to remove Outlook Express. I have
stopped Norton Antivirus from running on emails and I have tried turning
off Norton Internet Security, with no success. I have read the Microsoft
article on how to remove IE 6 and I am completely confused. The only
thing it seems to talk about is changing registries. Quite frankly, the
process described in the article seems well above my skill level (I've
had my computer about 6 months). Has anyone had this problem before?
And can anyone advise me on a simplified method of removing and
reinstalling Outlook Express? Is this something a novice can do or do I
need to call in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE

Thank you Frank . Unfortunately I get the same error message regardless of
the ISP.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
If they were all on AOL it looks like chirpmail.net is blocking AOL. You
should ask them

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

"Karen" wrote in message
...
This is the error message I receive:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was '.
Subject 'Order', Account: 'mail.chirpmail.net (1)', Server:
'mail.chirpmail.net', Protocol: SMTP, Server Response: '553 sorry, that
domain isn't in my list of allowed rcpthosts (#5.7.1)', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79
There was one recipient. After I had trouble I tried several other
friends, one at a time and always got the same error message.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed. For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem isn't on their end and I need to remove Outlook Express. I have
stopped Norton Antivirus from running on emails and I have tried turning
off Norton Internet Security, with no success. I have read the
Microsoft article on how to remove IE 6 and I am completely confused.
The only thing it seems to talk about is changing registries. Quite
frankly, the process described in the article seems well above my skill
level (I've had my computer about 6 months). Has anyone had this
problem before? And can anyone advise me on a simplified method of
removing and reinstalling Outlook Express? Is this something a novice
can do or do I need to call in a specialist to fix my computer?


What is the exact error message?
How many recipients did the message have?

--
Frank Saunders, MS-MVP, IE/OE