2007 Home and Student rejects activation key

Hi

I was recently given a Toshiba laptop as a gift. It came with Windows Vista
and a trial version of Microsoft Office Home and Student 2007 installed, but
no discs for either.

The activation wizard rejects the key on the sticker underneath the
laptop... Can anyone help?

I have already been through the help and support system but didn't find a
solution.

Thanks,
Belgium

Look closely at that sticker. It does not say OFFICE, it says WINDOWS. You
need to call the manufacturer and ask them where the product key is located.
You do not get a disk for the trial version of Office and many manufacturers
stopped including a backup Windows CD.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Belgium" wrote in message
...
Hi

I was recently given a Toshiba laptop as a gift. It came with Windows
Vista
and a trial version of Microsoft Office Home and Student 2007 installed,
but
no discs for either.

The activation wizard rejects the key on the sticker underneath the
laptop... Can anyone help?

I have already been through the help and support system but didn't find a
solution.

Thanks,
Belgium

"Belgium" wrote in message
...
Hi

I was recently given a Toshiba laptop as a gift. It came with Windows
Vista
and a trial version of Microsoft Office Home and Student 2007 installed,
but
no discs for either.

The activation wizard rejects the key on the sticker underneath the
laptop... Can anyone help?

I have already been through the help and support system but didn't find a
solution.

Thanks,
Belgium

As JoAnn said, there will be no CD/DVD for the trial of Office that is
installed on the Toshiba laptop. Even if you have the activation key it
will only activate for 60 days as a trial then becomes a file viewer only.
If you want Office after that period you need to purchase it.

The manufacturer only needs to provide one method of reinstalling the
operating system to the factory delivered status. This can be either an
actual Windows CD, a rebuild CD/DVD or a restore partition on the hard
drive. I believe Toshiba elects to use the last method on their newer
laptops. If you received no documentation with the laptop I would strongly
suggest you go to Toshiba's web site and download the operating manual for
your system. In it there should be directions on how to create a backup
restore media set. This should be one of the first things any person who
receives a system should do after turning it on the first time.