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Office 2003 Set Up Error 1402......
Attempting to re-install Office 2003 Pro I get the following Error Message #
1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#2
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Office 2003 Set Up Error 1402......
You receive an error message when you install an Office program or open an
Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#3
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Office 2003 Set Up Error 1402......
Mary, I have done everyone of the things that are suggested in this article
but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#4
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Office 2003 Set Up Error 1402......
Do you have your product code number? If you decide to use the following utility
you will be asked for the key code. If you are unsure run Belarc first. http://www.belarc.com/free_download.html Description of the Windows Installer CleanUp Utility http://support.microsoft.com/default...roduct=off2003 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, I have done everyone of the things that are suggested in this article but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#5
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Office 2003 Set Up Error 1402......
Mary, yes I do have the original Office 2003 Pro disc which has the product
code on the back of it. Microsoft Office 2003 Pro does not show in Windows Installer Clean up Utility BECAUSE I have already removed it through this utility. I have also tried just about everything that I know of to get this solved. I have even used the utility 904.exe to delete all Office registry keys. I have removed all Office Folders also. Any other suggestions that might help. Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: Do you have your product code number? If you decide to use the following utility you will be asked for the key code. If you are unsure run Belarc first. http://www.belarc.com/free_download.html Description of the Windows Installer CleanUp Utility http://support.microsoft.com/default...roduct=off2003 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, I have done everyone of the things that are suggested in this article but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#6
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Office 2003 Set Up Error 1402......
Mary, thought I would mention this. I don't know if it will help you or not.
When I ran Norton Win Doctor it tells me I have missing or invalid File extension (".wll".) The file extensions, ".wll", refers to an invalid identifier "word.addin.8" which it says is invalid. Does this shed any light? Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "TGMcCallie" wrote: Mary, yes I do have the original Office 2003 Pro disc which has the product code on the back of it. Microsoft Office 2003 Pro does not show in Windows Installer Clean up Utility BECAUSE I have already removed it through this utility. I have also tried just about everything that I know of to get this solved. I have even used the utility 904.exe to delete all Office registry keys. I have removed all Office Folders also. Any other suggestions that might help. Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: Do you have your product code number? If you decide to use the following utility you will be asked for the key code. If you are unsure run Belarc first. http://www.belarc.com/free_download.html Description of the Windows Installer CleanUp Utility http://support.microsoft.com/default...roduct=off2003 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, I have done everyone of the things that are suggested in this article but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#7
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Office 2003 Set Up Error 1402......
.wll is a Word add-in. Have you looked at the add-in's? Disable/able them if
you can. Tools, Templates and Add-ins. Also look at help, about Microsoft Office Word, Disabled items. I am way over my head here. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, thought I would mention this. I don't know if it will help you or not. When I ran Norton Win Doctor it tells me I have missing or invalid File extension (".wll".) The file extensions, ".wll", refers to an invalid identifier "word.addin.8" which it says is invalid. Does this shed any light? Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "TGMcCallie" wrote: Mary, yes I do have the original Office 2003 Pro disc which has the product code on the back of it. Microsoft Office 2003 Pro does not show in Windows Installer Clean up Utility BECAUSE I have already removed it through this utility. I have also tried just about everything that I know of to get this solved. I have even used the utility 904.exe to delete all Office registry keys. I have removed all Office Folders also. Any other suggestions that might help. Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: Do you have your product code number? If you decide to use the following utility you will be asked for the key code. If you are unsure run Belarc first. http://www.belarc.com/free_download.html Description of the Windows Installer CleanUp Utility http://support.microsoft.com/default...roduct=off2003 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, I have done everyone of the things that are suggested in this article but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#8
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Office 2003 Set Up Error 1402......
Mary, do I have to have Office installed (I don't have it installed as I
uninstalled it and it will not reinstall) in order to check for and disable add in's? If not is it in tools on IE or where? Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: .wll is a Word add-in. Have you looked at the add-in's? Disable/able them if you can. Tools, Templates and Add-ins. Also look at help, about Microsoft Office Word, Disabled items. I am way over my head here. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, thought I would mention this. I don't know if it will help you or not. When I ran Norton Win Doctor it tells me I have missing or invalid File extension (".wll".) The file extensions, ".wll", refers to an invalid identifier "word.addin.8" which it says is invalid. Does this shed any light? Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "TGMcCallie" wrote: Mary, yes I do have the original Office 2003 Pro disc which has the product code on the back of it. Microsoft Office 2003 Pro does not show in Windows Installer Clean up Utility BECAUSE I have already removed it through this utility. I have also tried just about everything that I know of to get this solved. I have even used the utility 904.exe to delete all Office registry keys. I have removed all Office Folders also. Any other suggestions that might help. Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: Do you have your product code number? If you decide to use the following utility you will be asked for the key code. If you are unsure run Belarc first. http://www.belarc.com/free_download.html Description of the Windows Installer CleanUp Utility http://support.microsoft.com/default...roduct=off2003 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Mary, I have done everyone of the things that are suggested in this article but it will not solve the problem. Still get the error message. Do you have any other suggestions? -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 "Mary Sauer" wrote: You receive an error message when you install an Office program or open an Office program or document http://support.microsoft.com/kb/838687/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TGMcCallie" wrote in message ... Attempting to re-install Office 2003 Pro I get the following Error Message # 1402: Error 1402, Setup cannot open the registry key UNKNOWN\.wll. Verify that you have sufficient permissions to access the registry or contact your information technology dept. for assistance. This happens comes up when the program is Registering extension servers..... I have tried to install with a clean boot as well as tried other options and get the same error. Can anyone PLEASE help? Thanks, Tom -- HP 7975 Intel Pentuim 4 CPU 2.00 GHz CPU speed 1992 MHz RAM 1GB Microsoft Windows XP Home SP 2 I.E 6 All Microsoft updates applied. Outlook 2003 |
#9
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Office 2003 Set Up Error 1402......
What you need to do is go to the start menu and click on run. Then in the text box type "regedit" and press enter. Find the registry key that read .wll. or Unkown and right click and go to permissions. Set the SYSTEM permissions to full access by checking the box next to it. Thats what I did then another error pulled up and I just kept regedit open and did it to every key it had an error with. This will definitely work if you know what I am talking about. I'm not very good at writing tutorials but I guarantee this to work if you can understand me. -- Houdrummer ------------------------------------------------------------------------ Houdrummer's Profile: http://forums.techarena.in/members/houdrummer.htm View this thread: http://forums.techarena.in/office-setup/850660.htm http://forums.techarena.in |
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