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#1
June 11th, 2004, 05:52 PM
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Changing paper size freezes PC
I am using Office 2000 on a Windows 98SE machine. When I go to file / page
setup / paper size and select a custom paper size and try to print, the PC freezes. Excel works fine and the problem seems to be only with word. Any ideas what may be happening? Thanks for any help. 
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#2
June 14th, 2004, 01:21 AM
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Changing paper size freezes PC
If you choose a different printer as the "currently selected" or
"default" printer, and then try to select a custom paper size, does Word still get hung up? If the problem goes away with a different printer, then delete and reinstall the problem printer in Start | Control Panel | Printers. While you're at it, you might want to see if the printer manufacturer has a newer driver for your printer on their website. SK wrote: I am using Office 2000 on a Windows 98SE machine. When I go to file / page setup / paper size and select a custom paper size and try to print, the PC freezes. Excel works fine and the problem seems to be only with word. Any ideas what may be happening? Thanks for any help.
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