activation error pro edition office 2003

Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I installed
the software, opened and activated Word, then ran updates on the suite before
wrapping up the pc. Well after she happily opened the pc and a few days later
tried to launch Word, a small Windows installer window pops up and an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to reinstall
the software, including Office I had installed.

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be restored
to its origonal state. I hope you have some other means of doing that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the suite
before
wrapping up the pc. Well after she happily opened the pc and a few days
later
tried to launch Word, a small Windows installer window pops up and an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

DL, Yes, I was instructed on how to reset the pc to it's original state. This
was accomplished by pressing a Control key and one of the Function keys (F3
or F4?) during start up. This worked out just fine and I did NOT need to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be restored
to its origonal state. I hope you have some other means of doing that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the suite
before
wrapping up the pc. Well after she happily opened the pc and a few days
later
tried to launch Word, a small Windows installer window pops up and an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

Are you sure what you are seeing is not a trial version of Office 2003?
Since if you reset the system to its origonal state the Office you installed
would'nt have been present.

"~ geoff" wrote in message
...
DL, Yes, I was instructed on how to reset the pc to it's original state.
This
was accomplished by pressing a Control key and one of the Function keys
(F3
or F4?) during start up. This worked out just fine and I did NOT need to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be
restored
to its origonal state. I hope you have some other means of doing that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the suite
before
wrapping up the pc. Well after she happily opened the pc and a few
days
later
tried to launch Word, a small Windows installer window pops up and an
the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter
the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset
the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

geoff

Was the Off Trial Edition re-installed when you did your HP recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"~ geoff" wrote in message ...
DL, Yes, I was instructed on how to reset the pc to it's original state. This
was accomplished by pressing a Control key and one of the Function keys (F3
or F4?) during start up. This worked out just fine and I did NOT need to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be restored
to its origonal state. I hope you have some other means of doing that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the suite
before
wrapping up the pc. Well after she happily opened the pc and a few days
later
tried to launch Word, a small Windows installer window pops up and an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

Peter both you and DL replied with the same follow-up question.

I uninstalled the Office Trial Edition and subsequently installed Office Pro
purchased through an online store. After resettling the pc I believe the
Office Pro is what remains as Power Point and the numerous Office Tools
remain.

Perhaps the pc has two registrations versions in a data file that is causing
this problem?

~ geoff

"Peter Foldes" wrote:

geoff

Was the Off Trial Edition re-installed when you did your HP recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"~ geoff" wrote in message ...
DL, Yes, I was instructed on how to reset the pc to it's original state. This
was accomplished by pressing a Control key and one of the Function keys (F3
or F4?) during start up. This worked out just fine and I did NOT need to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be restored
to its origonal state. I hope you have some other means of doing that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the suite
before
wrapping up the pc. Well after she happily opened the pc and a few days
later
tried to launch Word, a small Windows installer window pops up and an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then re-enter the
PK and I'm essentially in a loop. After clicking enter the same window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset the
invisible partition that Dell hadn't told me of before purchasing. The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

If you reset the PC to its original state the Office Trial would exist,
whereas your Office installation would not

"~ geoff" wrote in message
...
Peter both you and DL replied with the same follow-up question.

I uninstalled the Office Trial Edition and subsequently installed Office
Pro
purchased through an online store. After resettling the pc I believe the
Office Pro is what remains as Power Point and the numerous Office Tools
remain.

Perhaps the pc has two registrations versions in a data file that is
causing
this problem?

~ geoff

"Peter Foldes" wrote:

geoff

Was the Off Trial Edition re-installed when you did your HP recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"~ geoff" wrote in message
...
DL, Yes, I was instructed on how to reset the pc to it's original
state. This
was accomplished by pressing a Control key and one of the Function
keys (F3
or F4?) during start up. This worked out just fine and I did NOT need
to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was
asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be
restored
to its origonal state. I hope you have some other means of doing
that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto
my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the
suite
before
wrapping up the pc. Well after she happily opened the pc and a few
days
later
tried to launch Word, a small Windows installer window pops up and
an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then
re-enter the
PK and I'm essentially in a loop. After clicking enter the same
window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset
the
invisible partition that Dell hadn't told me of before purchasing.
The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

DL: follow your thinking here. Do you suggest that I unistall the Trial
Version as I wanted to do originally THEN reinstall the complete Pro Office?
If so, are there installation FAQs I can follow in these usergroups to make
the process easier?

~ geoff

"DL" wrote:

If you reset the PC to its original state the Office Trial would exist,
whereas your Office installation would not

"~ geoff" wrote in message
...
Peter both you and DL replied with the same follow-up question.

I uninstalled the Office Trial Edition and subsequently installed Office
Pro
purchased through an online store. After resettling the pc I believe the
Office Pro is what remains as Power Point and the numerous Office Tools
remain.

Perhaps the pc has two registrations versions in a data file that is
causing
this problem?

~ geoff

"Peter Foldes" wrote:

geoff

Was the Off Trial Edition re-installed when you did your HP recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"~ geoff" wrote in message
...
DL, Yes, I was instructed on how to reset the pc to it's original
state. This
was accomplished by pressing a Control key and one of the Function
keys (F3
or F4?) during start up. This worked out just fine and I did NOT need
to
reinstall any software.

The problems with Office 2003 Pro began after this event - that was
asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be
restored
to its origonal state. I hope you have some other means of doing
that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003 onto
my
daughter's new laptop pc. In fact this was a Christmas present so I
installed
the software, opened and activated Word, then ran updates on the
suite
before
wrapping up the pc. Well after she happily opened the pc and a few
days
later
tried to launch Word, a small Windows installer window pops up and
an the
activation window is seen asking for the 25 character product key!

I had already taken care of that task the week before. I then
re-enter the
PK and I'm essentially in a loop. After clicking enter the same
window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to reset
the
invisible partition that Dell hadn't told me of before purchasing.
The
resetting of the partition was simple enough and I didn't need to
reinstall
the software, including Office I had installed.

I'm actually unsure as to whether your retail edition can simply be
installed (with its key) to convert the trial.

If you are able to remove the trial edition, as you did before, then install
from your cd it might be easier.
http://www.microsoft.com/office/trial/convert.mspx may give some insight
Note the point where it states editions should be the same


"~ geoff" wrote in message
...
DL: follow your thinking here. Do you suggest that I unistall the Trial
Version as I wanted to do originally THEN reinstall the complete Pro
Office?
If so, are there installation FAQs I can follow in these usergroups to
make
the process easier?

~ geoff

"DL" wrote:

If you reset the PC to its original state the Office Trial would exist,
whereas your Office installation would not

"~ geoff" wrote in message
...
Peter both you and DL replied with the same follow-up question.

I uninstalled the Office Trial Edition and subsequently installed
Office
Pro
purchased through an online store. After resettling the pc I believe
the
Office Pro is what remains as Power Point and the numerous Office
Tools
remain.

Perhaps the pc has two registrations versions in a data file that is
causing
this problem?

~ geoff

"Peter Foldes" wrote:

geoff

Was the Off Trial Edition re-installed when you did your HP
recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"~ geoff" wrote in message
...
DL, Yes, I was instructed on how to reset the pc to it's original
state. This
was accomplished by pressing a Control key and one of the Function
keys (F3
or F4?) during start up. This worked out just fine and I did NOT
need
to
reinstall any software.

The problems with Office 2003 Pro began after this event - that
was
asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be
restored
to its origonal state. I hope you have some other means of doing
that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003
onto
my
daughter's new laptop pc. In fact this was a Christmas present
so I
installed
the software, opened and activated Word, then ran updates on
the
suite
before
wrapping up the pc. Well after she happily opened the pc and a
few
days
later
tried to launch Word, a small Windows installer window pops up
and
an the
activation window is seen asking for the 25 character product
key!

I had already taken care of that task the week before. I then
re-enter the
PK and I'm essentially in a loop. After clicking enter the same
window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to
reset
the
invisible partition that Dell hadn't told me of before
purchasing.
The
resetting of the partition was simple enough and I didn't need
to
reinstall
the software, including Office I had installed.

I'll try to convert the trial & install from my retail cd.
I'll report back with my procress!
~ geoff

"DL" wrote:

I'm actually unsure as to whether your retail edition can simply be
installed (with its key) to convert the trial.

If you are able to remove the trial edition, as you did before, then install
from your cd it might be easier.
http://www.microsoft.com/office/trial/convert.mspx may give some insight
Note the point where it states editions should be the same


"~ geoff" wrote in message
...
DL: follow your thinking here. Do you suggest that I unistall the Trial
Version as I wanted to do originally THEN reinstall the complete Pro
Office?
If so, are there installation FAQs I can follow in these usergroups to
make
the process easier?

~ geoff

"DL" wrote:

If you reset the PC to its original state the Office Trial would exist,
whereas your Office installation would not

"~ geoff" wrote in message
...
Peter both you and DL replied with the same follow-up question.

I uninstalled the Office Trial Edition and subsequently installed
Office
Pro
purchased through an online store. After resettling the pc I believe
the
Office Pro is what remains as Power Point and the numerous Office
Tools
remain.

Perhaps the pc has two registrations versions in a data file that is
causing
this problem?

~ geoff

"Peter Foldes" wrote:

geoff

Was the Off Trial Edition re-installed when you did your HP
recovery?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"~ geoff" wrote in message
...
DL, Yes, I was instructed on how to reset the pc to it's original
state. This
was accomplished by pressing a Control key and one of the Function
keys (F3
or F4?) during start up. This worked out just fine and I did NOT
need
to
reinstall any software.

The problems with Office 2003 Pro began after this event - that
was
asking
for the product key again but not accepting it and shutting down.

~ geoff

"DL" wrote:

What does resetting invisible partition mean?
and how did you accomplish this?

It was probably the recovery partition, that enables the PC to be
restored
to its origonal state. I hope you have some other means of doing
that.

"~ geoff" ~ wrote in message
...
Hello All,

I recently installed the Professional version of Office 2003
onto
my
daughter's new laptop pc. In fact this was a Christmas present
so I
installed
the software, opened and activated Word, then ran updates on
the
suite
before
wrapping up the pc. Well after she happily opened the pc and a
few
days
later
tried to launch Word, a small Windows installer window pops up
and
an the
activation window is seen asking for the 25 character product
key!

I had already taken care of that task the week before. I then
re-enter the
PK and I'm essentially in a loop. After clicking enter the same
window
reappears. When I click cancel the application closes.

A clue to this trouble may be this pc is a Dell that I had to
reset
the
invisible partition that Dell hadn't told me of before
purchasing.
The
resetting of the partition was simple enough and I didn't need
to
reinstall
the software, including Office I had installed.