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moved my hard disk to new computer now I can't register office



 
 
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  #1  
Old May 22nd, 2004, 11:30 PM
patrick
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Default moved my hard disk to new computer now I can't register office

Hi. I've built a new computer and moved my hard disk from
my old computer to my new computer. I have several MS
products: Office XP, MS Project and Visio. I get the same
error with each.

I try to start the program, it says that there are
changes to my computer so I need to register the product
again, I insert the disk and then it gives me an error
message saying: " Windows Installer This could not be
opened. Verify that the patch package exists and that you
can access it, or contact the application vendor to
verify that this is a valid Windows Installer patch
package"

What can I do to resolve this?

Thanks for your help!

__Patrick
  #2  
Old May 23rd, 2004, 02:51 AM
Chris Schatte
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Default moved my hard disk to new computer now I can't register office

patrick,
Try this:
http://support.microsoft.com/default...b;en-us;295823
several threads have been posted on this problem. One in particular stands out as another possible solution.
Search for this:
"Un-/Reinstallation of Office XP Professional produces odd "Patch Package"
error messages"
or search: Patch Package on the group.
You will get several hits plus the one above.

Chris Schatte
Search KB: http://support.microsoft.com/default.aspx?scid=fh;[LN];KBHOWTO&SD=OFFN&LN=EN-US
Assistance: http://office.microsoft.com/assistance/
Training: http://office.microsoft.com/training...EC790020111033

  #3  
Old May 23rd, 2004, 04:49 AM
external usenet poster
 
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Default moved my hard disk to new computer now I can't register office

Chris, this worked great - thanks for the help and I
appreciate you monitoring the board on a Saturday!

__Pat
-----Original Message-----
patrick,
Try this:
http://support.microsoft.com/default.aspx?scid=kb;en-

us;295823
several threads have been posted on this problem. One in

particular stands out as another possible solution.
Search for this:
"Un-/Reinstallation of Office XP Professional produces

odd "Patch Package"
error messages"
or search: Patch Package on the group.
You will get several hits plus the one above.

Chris Schatte
Search KB: http://support.microsoft.com/default.aspx?

scid=fh;[LN];KBHOWTO&SD=OFFN&LN=EN-US
Assistance: http://office.microsoft.com/assistance/
Training:

http://office.microsoft.com/training/default.aspx?
CTT=6&Origin=EC790020111033

.

  #4  
Old May 23rd, 2004, 09:01 PM
Chris Schatte
external usenet poster
 
Posts: n/a
Default moved my hard disk to new computer now I can't register office

patrick,
Please post the solution you used so anyone who needs to can possibly use it.
Thanks,
Chris Schatte
 




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