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#1
March 17th, 2009, 09:26 PM
posted to microsoft.public.outlook.general
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outlook 2007 stops working when I right click emails (Vista)
Any ideas how to fix this, please?
Frequently when I right click emails, the screen fades and I get the Vista error message to say Outlook has stopped working. 
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#2
March 17th, 2009, 10:38 PM
posted to microsoft.public.outlook.general
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outlook 2007 stops working when I right click emails (Vista)
What's logged to the Event Viewer regarding this?
Does it work in Outlook Safe Mode? If yes, it's probably caused by an addin. See http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Tony W" Tony wrote in message ... Any ideas how to fix this, please? Frequently when I right click emails, the screen fades and I get the Vista error message to say Outlook has stopped working.
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#3
March 18th, 2009, 08:37 PM
posted to microsoft.public.outlook.general
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outlook 2007 stops working when I right click emails (Vista)
Thanks - you mentioned the Event Viewer. I have looked up what it says, but
am none the wiser. it says: OUtlook.exe 12.0.6316.5000 4833a470 ntdll.dll 6.0.6001.18000 4791a7a6 c0000374 000b015d 16fc 01c9a7f776c1ee8b Any idea what that means,please? "Roady [MVP]" wrote: What's logged to the Event Viewer regarding this? Does it work in Outlook Safe Mode? If yes, it's probably caused by an addin. See http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Tony W" Tony wrote in message ... Any ideas how to fix this, please? Frequently when I right click emails, the screen fades and I get the Vista error message to say Outlook has stopped working.
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#4
March 20th, 2009, 09:29 PM
posted to microsoft.public.outlook.general
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outlook 2007 stops working when I right click emails (Vista)
Thanks.
It is early days, but removing the add-ins, as you suggested seems to have done the trick. "Roady [MVP]" wrote: What's logged to the Event Viewer regarding this? Does it work in Outlook Safe Mode? If yes, it's probably caused by an addin. See http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Tony W" Tony wrote in message ... Any ideas how to fix this, please? Frequently when I right click emails, the screen fades and I get the Vista error message to say Outlook has stopped working.
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