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Default Setting for email account in Outlook 2007
I have st up my email account using all the settings provided by my ISP
(AT&T), but when I select it in the Account Settings dialog box, the set as default option is dimmed and I cannot make it my default folder or account therefor I have no email account for which to send or receive messages. What do I need to do to change this. |
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Default Setting for email account in Outlook 2007
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#3
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Default Setting for email account in Outlook 2007
I see the same dialog box as in Account Settings in Outlook with my email
account and Set as Default dimmed out. The product is activated. When I go to the Activate Product dialog box, it show the expiration date of the product (it's a 60 day trial and it expires at the end of June), it prompts me to convert to the full version, and the next and back buttons are dimmed. The only button available is close. I ran the Office diagnostics program and it found no problems in any of the modules. Thanks for your help and if you can think of anything else please let me know. James "Brian Tillman [MVP-Outlook]" wrote: "James D. Weiner" James D. wrote in message ... I have st up my email account using all the settings provided by my ISP (AT&T), but when I select it in the Account Settings dialog box, the set as default option is dimmed and I cannot make it my default folder or account therefor I have no email account for which to send or receive messages. Did you activate the product? If you open Control Panel's Mail applet and click E-mail Accounts, what do you see? -- Brian Tillman [MVP-Outlook] . |
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Default Setting for email account in Outlook 2007
"James D. Weiner" wrote in message
news I see the same dialog box as in Account Settings in Outlook with my email account and Set as Default dimmed out. The product is activated. When I go to the Activate Product dialog box, it show the expiration date of the product (it's a 60 day trial and it expires at the end of June), it prompts me to convert to the full version, and the next and back buttons are dimmed. The only button available is close. I ran the Office diagnostics program and it found no problems in any of the modules. Thanks for your help and if you can think of anything else please let me know. It sounds like it thinks it has expired, but I don't know for sure. I've never tried using a trial so I don't know all that happens when it expires. -- Brian Tillman [MVP-Outlook] |
#5
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Default Setting for email account in Outlook 2007
I was just reading the Help topic on creating user accounts and in the
pictures in Help, Set as Default is dimmed there, too. I don't think it has anything to do with the expiration date, but if anyone knows what needs to be done to make Set as Default active, please let me know. I was working with Outlook 2010 Beta and this was not the case. Set as Default was available and I had an active Inbox, but I could not send mail from Outlook. My Outlook Inbox mirrored my AT&T Inbox, and AT&T worked fine sending and receiving, but when I tried to send from Outlook 2010, the emails went to my Outbox and sat. I could receive mail just fine. "Brian Tillman [MVP-Outlook]" wrote: "James D. Weiner" wrote in message news I see the same dialog box as in Account Settings in Outlook with my email account and Set as Default dimmed out. The product is activated. When I go to the Activate Product dialog box, it show the expiration date of the product (it's a 60 day trial and it expires at the end of June), it prompts me to convert to the full version, and the next and back buttons are dimmed. The only button available is close. I ran the Office diagnostics program and it found no problems in any of the modules. Thanks for your help and if you can think of anything else please let me know. It sounds like it thinks it has expired, but I don't know for sure. I've never tried using a trial so I don't know all that happens when it expires. -- Brian Tillman [MVP-Outlook] . |
#6
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Default Setting for email account in Outlook 2007
I discovered how to to activate Set as Default. You have to have more than
one emal account defined, then you can choose one to be your default. Now I'm having a new problem. I can't send mail. I've issued a new post for that. I hope you might be able to help. Thanks. "James D. Weiner" wrote: I was just reading the Help topic on creating user accounts and in the pictures in Help, Set as Default is dimmed there, too. I don't think it has anything to do with the expiration date, but if anyone knows what needs to be done to make Set as Default active, please let me know. I was working with Outlook 2010 Beta and this was not the case. Set as Default was available and I had an active Inbox, but I could not send mail from Outlook. My Outlook Inbox mirrored my AT&T Inbox, and AT&T worked fine sending and receiving, but when I tried to send from Outlook 2010, the emails went to my Outbox and sat. I could receive mail just fine. "Brian Tillman [MVP-Outlook]" wrote: "James D. Weiner" wrote in message news I see the same dialog box as in Account Settings in Outlook with my email account and Set as Default dimmed out. The product is activated. When I go to the Activate Product dialog box, it show the expiration date of the product (it's a 60 day trial and it expires at the end of June), it prompts me to convert to the full version, and the next and back buttons are dimmed. The only button available is close. I ran the Office diagnostics program and it found no problems in any of the modules. Thanks for your help and if you can think of anything else please let me know. It sounds like it thinks it has expired, but I don't know for sure. I've never tried using a trial so I don't know all that happens when it expires. -- Brian Tillman [MVP-Outlook] . |
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