Microsoft 2003 Crash every now and then

Many of us in our project face the same issue. We use Office 2003 SP2, VSTO
2005 on VS 2005. Happens both in debug and run mode. It is very inconsistent,
and there is no specific sequence of steps which leads to this. And it
doesn't happen everyday. It can happen while the application is in the middle
of processing something, or even when we do a simple thing like move from one
cell to another (note: we don't allow save workbook in our app.).

On my pc, it started happening since 4/26/07 based on my event logs:

Item Value
Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application excel.exe
Application Version 11.0.8120.0
Application Stamp 4578a992
Module unknown
Module Version 0.0.0.0
Module Stamp 00000000
Debug 0
Offset 0f02242a
Date 4/26/2007 4:45:15 PM
..
..
..
..
Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application excel.exe
Application Version 11.0.8134.0
Application Stamp 46155470
Module unknown
Module Version 0.0.0.0
Module Stamp 00000000
Debug 0
Offset 06f4e78e
Date 7/5/2007 2:51:55 PM

As opposed to requesting us to clean up so many things as Emily has
suggested (which I am going to try anyway), I would appreciated if a proper
fix is provided for this by Microsoft, because we cannot expect our customers
to perform the same steps at the customer site. Hope you understand. Any
help in this regards is appreciated.
--
Thanks
Geetha.


"Emily Lin [MSFT]" wrote:

Hi Parameswaran.N,

Does Office 2003 keep working fine? Please feel free to respond to the
newsgroups if you need any additional help.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.
================================================== ====


--------------------
| X-Tomcat-ID: 133929186
| References:




| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (Emily Lin [MSFT])
| Organization: Microsoft
| Date: Mon, 11 Jun 2007 09:41:51 GMT
| Subject: Microsoft 2003 Crash every now and then
| X-Tomcat-NG: microsoft.public.office.misc
| Message-ID:
| Newsgroups: microsoft.public.office.misc
| Lines: 141
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:18229
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi Parameswaran.N,
|
| Hope Office works fine after applying the updates! In case that the issue
| recur, please post back. If anything is unclear or if you have any other
| concerns, please don't hesitate to contact me.
|
| Regards,
|
| Emily Lin
|
| Microsoft Online Partner Support
| Get Secure! - www.microsoft.com/security
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | Thread-Topic: Microsoft 2003 Crash every now and then
| | thread-index: AcerMW7JvxEO2Ay9REWpAeAlSu6a3w==
| | X-WBNR-Posting-Host: 207.46.192.207
| | From: =?Utf-8?B?S29tYW5kdXIgS2FubmFu?=
| | References:
|
|
|
| | Subject: Microsoft 2003 Crash every now and then
| | Date: Sun, 10 Jun 2007 00:32:00 -0700
| | Lines: 98
| | Message-ID:
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| | Newsgroups: microsoft.public.office.misc
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:18184
| | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | X-Tomcat-NG: microsoft.public.office.misc
| |
| | Hi Emily,
| | Thnks alot for the reply.
| | We had applied the office SP updated as per specified by
| micosoft.
| | We will wait for the reoccurence and If that occurs we will trap as per
| you
| | have said in the below mail.
| |
| |
| | Regards
| | Parameswaran.N
| |
| | "Emily Lin [MSFT]" wrote:
| |
| | Hi Parameswaran.N,
| |
| | Does the issue (Word crashes when opening/saving) occur when you keep
| | running under Windows safe mode?
| |
| | Do you have any clue when such an issue will occur?
| |
| | Please take a screen shot of the exact error message and send it to
me.
| | Note: There should be a link for the detail error information in the
| error
| | report, please click the link to show the detail error and then take
a
| | screen shot of it. It is very important for us to resolve the issue
| more
| | efficiently. Thanks for your cooperation and patience.
| |
| | For more information about How to troubleshoot error messages that
you
| | receive in Word, refer to the following KB articles.
| |
| | 822645 How to troubleshoot error messages that you receive in Word
2003
| or
| | in Word 2002 (Part 1)
| | http://support.microsoft.com/default...b;EN-US;822645
| |
| | 822646 How to troubleshoot error messages that you receive in Word
2003
| or
| | in Word 2002 (Part 2)
| | http://support.microsoft.com/default...b;EN-US;822646
| |
| | 822648 How to troubleshoot error messages that you receive in Word
| (Part 3)
| | http://support.microsoft.com/default...b;EN-US;822648
| |
| | If anything is unclear or if you have any other concerns, please
don't
| | hesitate to contact me.
| |
| | Sincerely,
| |
| | Emily Lin,
| | Microsoft Online Partner Support
| |
| | Get Secure! - www.microsoft.com/security
| | ================================================== ====
| | When responding to posts, please "Reply to Group" via your newsreader
| so
| | that others may learn and benefit from this issue.
| | ================================================== ====
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| | ================================================== ====
| |
| |
| | --------------------
| | | Thread-Topic: Microsoft 2003 Crash every now and then
| | | thread-index: AceoBucVSiwV4RfiQm2LbR/iFgkxcA==
| | | X-WBNR-Posting-Host: 207.46.19.197
| | | From: =?Utf-8?B?S29tYW5kdXIgS2FubmFu?=
| | | References:
| |
| | | Subject: Microsoft 2003 Crash every now and then
| | | Date: Tue, 5 Jun 2007 23:50:00 -0700
| | | Lines: 12
| | | Message-ID:
| | | MIME-Version: 1.0
| | | Content-Type: text/plain;
| | | charset="Utf-8"
| | | Content-Transfer-Encoding: 7bit
| | | X-Newsreader: Microsoft CDO for Windows 2000
| | | Content-Class: urn:content-classes:message
| | | Importance: normal
| | | Priority: normal
| | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| | | Newsgroups: microsoft.public.office.misc
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:17888
| | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | | X-Tomcat-NG: microsoft.public.office.misc
| | |
| | | Hi,
| | |
| | | Thanks for your reply
| | |
| | | To put more lights in the question, the problem occurs very
rarely
| not
| | at
| | | continuous intervals.
| | | I have also done what you have specified.
| | | But the problem still persist.
| | |
| | | waiting for your reply
| | |
| | | Parameswaran.N
| | |
| |
| |
| |
|
|