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#1
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Network save problem
I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my
network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
#2
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Network save problem
What do you mean by "cannot save"? What happens when you try to save?
If you get an error message, please quote it exactly and completely. janolan wrote: I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
#3
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Network save problem
Initially, a box is displayed that says "Saving as
\\name\documents\filename.doc" with a progress bar. Then I receive an error box that says: "There has been a network or file permission error. The network connection may be lost." Despite the error, a new file is actually created, with a size of zero bytes. I believe this must be an Office problem, because I can save the file to the local hard disk, and then use Windows Explorer to move the document to any other shared hard drive or folder on the network without a problem. I can also use other programs (Acrobat, for example) to save documents to other hard drives and folders on the network. "garfield-n-odie [MVP]" wrote: What do you mean by "cannot save"? What happens when you try to save? If you get an error message, please quote it exactly and completely. janolan wrote: I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
#4
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Network save problem
See http://support.microsoft.com/kb/291156/en-us "You receive a 'There
has been a network or file permission error. The network connection may be lost' error message when you work over a network in Word". janolan wrote: Initially, a box is displayed that says "Saving as \\name\documents\filename.doc" with a progress bar. Then I receive an error box that says: "There has been a network or file permission error. The network connection may be lost." Despite the error, a new file is actually created, with a size of zero bytes. I believe this must be an Office problem, because I can save the file to the local hard disk, and then use Windows Explorer to move the document to any other shared hard drive or folder on the network without a problem. I can also use other programs (Acrobat, for example) to save documents to other hard drives and folders on the network. "garfield-n-odie [MVP]" wrote: What do you mean by "cannot save"? What happens when you try to save? If you get an error message, please quote it exactly and completely. janolan wrote: I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
#5
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Network save problem
Thanks -- I didn't find that article when I searched the knowledge base. I
can't believe the proposed workarounds, though -- I tried using full UNC but that didn't change anything. I'm the only person on a gigabit network, so it can't be a traffic issue (workaround #4). My remaining 2 choices are #1, save to the local drive and then use a file manipulation program like Windows Explorer to move the file to the network shared drive I'd like to use (seems ridiculous given that other programs have no problem) or #2, map every drive and folder on the network that I might want to save to as a mapped drive (workaround #3). On my other desktops running Word, I can save to other network shared resources. This makes no logical sense that on one of the desktops, I just can't save to network drives. Got any other ideas or thoughts? "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/291156/en-us "You receive a 'There has been a network or file permission error. The network connection may be lost' error message when you work over a network in Word". janolan wrote: Initially, a box is displayed that says "Saving as \\name\documents\filename.doc" with a progress bar. Then I receive an error box that says: "There has been a network or file permission error. The network connection may be lost." Despite the error, a new file is actually created, with a size of zero bytes. I believe this must be an Office problem, because I can save the file to the local hard disk, and then use Windows Explorer to move the document to any other shared hard drive or folder on the network without a problem. I can also use other programs (Acrobat, for example) to save documents to other hard drives and folders on the network. "garfield-n-odie [MVP]" wrote: What do you mean by "cannot save"? What happens when you try to save? If you get an error message, please quote it exactly and completely. janolan wrote: I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
#6
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Network save problem
On the computer that has this problem, you might try creating a new user
profile in Windows and see if the problem persists in the new profile. janolan wrote: Thanks -- I didn't find that article when I searched the knowledge base. I can't believe the proposed workarounds, though -- I tried using full UNC but that didn't change anything. I'm the only person on a gigabit network, so it can't be a traffic issue (workaround #4). My remaining 2 choices are #1, save to the local drive and then use a file manipulation program like Windows Explorer to move the file to the network shared drive I'd like to use (seems ridiculous given that other programs have no problem) or #2, map every drive and folder on the network that I might want to save to as a mapped drive (workaround #3). On my other desktops running Word, I can save to other network shared resources. This makes no logical sense that on one of the desktops, I just can't save to network drives. Got any other ideas or thoughts? "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/291156/en-us "You receive a 'There has been a network or file permission error. The network connection may be lost' error message when you work over a network in Word". janolan wrote: Initially, a box is displayed that says "Saving as \\name\documents\filename.doc" with a progress bar. Then I receive an error box that says: "There has been a network or file permission error. The network connection may be lost." Despite the error, a new file is actually created, with a size of zero bytes. I believe this must be an Office problem, because I can save the file to the local hard disk, and then use Windows Explorer to move the document to any other shared hard drive or folder on the network without a problem. I can also use other programs (Acrobat, for example) to save documents to other hard drives and folders on the network. "garfield-n-odie [MVP]" wrote: What do you mean by "cannot save"? What happens when you try to save? If you get an error message, please quote it exactly and completely. janolan wrote: I cannot save from Office 2007 (Vista Ultimate) to a Windows XP machine on my network. I can create and delete files on the XP machine outside of Office (i.e., through Explorer) but cannot save file from Office to that or any other computer's shared directories on my network. Any thoughts? |
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