Access xp runtime fails to install

a client has a New Compaq Presario running XP home. He has Office 97
installed. I have given him an installation disk for an Access app that
SHOULD install the Access runtime. He gets an error message "Office System
Pack requires NT 4.0 Service pack 6 or later.." and installation ends. I
have set up a test box with XP home only and the installation runs fine.

any ideas?

You might want to post this to the Access development group.

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

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On Tue, 24 May 2005 15:28:44 -0500, "Kevin Ellis"
Kevin.EllisAtTXDPS.state.tx.us wrote:

a client has a New Compaq Presario running XP home. He has Office 97
installed. I have given him an installation disk for an Access app that
SHOULD install the Access runtime. He gets an error message "Office System
Pack requires NT 4.0 Service pack 6 or later.." and installation ends. I
have set up a test box with XP home only and the installation runs fine.

any ideas?