Office 2003

Hi all

I'm not sure what I did (I change things regularly) but after one use
of Outlook 2003 Setup appeared every time a new e-mail was selected and
it tried to find a file that it could not find and then quit setup
before displaying the new e-mail.

I tried 'Detect and Repair' which failed saying that it could not find
a cab file.

I tried Repair from the CD setup app which failed saying it could not
find another cab file.

I tried to Reinstall from the CD which failed saying it could not find
yet another cab file.

I bit the bullet and uninstalled this afternoon and installing still
fails at random points saying it cannot find one cab or another.

I have tried two different CD-ROM drives and I have checked the CD
surface (which is as clean as your favourite simile).

Any ideas or will Windows have to take the fall?
--
Thanks, Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk

Hi, Gavin,

Did you do any kind of disk cleanup utility or system restore? This can
happen if the MSOCache folder is deleted:

"Installation Error: File not Found" error message when you try to update
Office 2003 programs from the Office Update Web site:
http://support.microsoft.com/kb/875556/

PRB: Windows System Restore Does Not Monitor Windows Installer Patch (.msp)
Files:
http://support.microsoft.com/default...b;en-us;814833

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Gavin Ayling" wrote in message
...
Hi all

I'm not sure what I did (I change things regularly) but after one use
of Outlook 2003 Setup appeared every time a new e-mail was selected and
it tried to find a file that it could not find and then quit setup
before displaying the new e-mail.

I tried 'Detect and Repair' which failed saying that it could not find
a cab file.

I tried Repair from the CD setup app which failed saying it could not
find another cab file.

I tried to Reinstall from the CD which failed saying it could not find
yet another cab file.

I bit the bullet and uninstalled this afternoon and installing still
fails at random points saying it cannot find one cab or another.

I have tried two different CD-ROM drives and I have checked the CD
surface (which is as clean as your favourite simile).

Any ideas or will Windows have to take the fall?
--
Thanks, Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk

Susan Ramlet wrote:
Hi, Gavin,

Did you do any kind of disk cleanup utility or system restore? This can
happen if the MSOCache folder is deleted:

"Installation Error: File not Found" error message when you try to update
Office 2003 programs from the Office Update Web site:
http://support.microsoft.com/kb/875556/

PRB: Windows System Restore Does Not Monitor Windows Installer Patch (.msp)
Files:
http://support.microsoft.com/default...b;en-us;814833

Thanks for the reply. No, I did see those, but I haven't ever used
System Restore.

Particularly the first one's solution is to reinstall from the original
CD which I am attempting. As I type this I am reinstalling Office
without Outlook.

If no-one has an idea, hopefully the error-during-install reporting to
Microsoft will produce a result...
--
Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk
What we must all do:
http://12121.hostinguk.com/Save%20the%20Pound.jpg
The future of Britain:
www.conservatives.com

Unfortunately for the short term, the error during install reports don't get
you a response from Microsoft, but what they do is feed a database of error
data that Microsoft reviews to make product improvements going forward. So,
they're good for the long-term.

Anyhow, the steps in those two articles may be of use, even if you didn't
use system restore.

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Gavin Ayling" wrote in message
news
Susan Ramlet wrote:
Hi, Gavin,

Did you do any kind of disk cleanup utility or system restore? This can
happen if the MSOCache folder is deleted:

"Installation Error: File not Found" error message when you try to
update
Office 2003 programs from the Office Update Web site:
http://support.microsoft.com/kb/875556/

PRB: Windows System Restore Does Not Monitor Windows Installer Patch
(.msp)
Files:
http://support.microsoft.com/default...b;en-us;814833

Thanks for the reply. No, I did see those, but I haven't ever used
System Restore.

Particularly the first one's solution is to reinstall from the original
CD which I am attempting. As I type this I am reinstalling Office
without Outlook.

If no-one has an idea, hopefully the error-during-install reporting to
Microsoft will produce a result...
--
Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk
What we must all do:
http://12121.hostinguk.com/Save%20the%20Pound.jpg
The future of Britain:
www.conservatives.com

Susan Ramlet wrote:
Unfortunately for the short term, the error during install reports don't get
you a response from Microsoft, but what they do is feed a database of error
data that Microsoft reviews to make product improvements going forward. So,
they're good for the long-term.

Anyhow, the steps in those two articles may be of use, even if you didn't
use system restore.

Strangely I installed Office without Outlook and all worked fine.

A bit later, and for no real reason, I tried installing Outlook again
from the CD and all went fine!

Thanks for your help anyway...
--
Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk
What we must all do:
http://12121.hostinguk.com/Save%20the%20Pound.jpg
The future of Britain:
www.conservatives.com

That's good news. Thanks for posting back.

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Gavin Ayling" wrote in message
...

Strangely I installed Office without Outlook and all worked fine.

A bit later, and for no real reason, I tried installing Outlook again
from the CD and all went fine!

Thanks for your help anyway...
--
Gavin Ayling

My site:
www.gavpolitics.co.uk

Interesting links:
http://www.thecep.org.uk
What we must all do:
http://12121.hostinguk.com/Save%20the%20Pound.jpg
The future of Britain:
www.conservatives.com