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Cannot send email in Outlook 2007



 
 
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  #1  
Old April 30th, 2010, 09:45 PM posted to microsoft.public.outlook.general
DWatt
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Posts: 1
Default Cannot send email in Outlook 2007

Messages are received but cannot send - they stay in Outbox. Have checked
all the account setup information and all appears to be ok - did the test and
it connects to the incoming server but not the outgoing server - using
Starband as my email address but am not using Starband as my current ISP - my
virus software is AVG and it is not scanning outgoing email - I have sent an
email to Starband support advising them of my current IP address in case it
is a Starband problem, but since I receive email that doesn't seem to make
too much sense - any suggestions would be appreciated.
  #2  
Old April 30th, 2010, 10:53 PM posted to microsoft.public.outlook.general
LD5SZRA
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Posts: 55
Default Cannot send email in Outlook 2007


It is a starband problem. I tried to check their website
http://support.starband.net/ but it doesn't load so something is
amiss here.

You could check the configurations again and in particular the box
that says "My outgoing server smtp requires authentication"
Perhaps it needs a tick here.

hth

DWatt wrote:

Messages are received but cannot send - they stay in Outbox. Have checked
all the account setup information and all appears to be ok - did the test and
it connects to the incoming server but not the outgoing server - using
Starband as my email address but am not using Starband as my current ISP - my
virus software is AVG and it is not scanning outgoing email - I have sent an
email to Starband support advising them of my current IP address in case it
is a Starband problem, but since I receive email that doesn't seem to make
too much sense - any suggestions would be appreciated.


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  #3  
Old May 3rd, 2010, 02:03 PM posted to microsoft.public.outlook.general
Brian Tillman [MVP-Outlook]
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Posts: 2,485
Default Cannot send email in Outlook 2007

"LD5SZRA" wrote in message
.. .

It is a starband problem. I tried to check their website
http://support.starband.net/ but it doesn't load so something is
amiss here.


I couldn't get that one to open, either, but this one does (with errors):
http://www.starband.net/support/HelpAndHowTo.asp
--
Brian Tillman [MVP-Outlook]

 




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