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Outlook 2003 shows 2 copies of same data file
I've just installed Office 2003 on a new computer. I
transferred the .pst file to the new computer, deleted the Outlook.pst created when Outlook first started and replaced it with the Outlook.pst file from the old computer. That worked OK. But now the Personal folders shows up twice in the folders' list, and I can't remove one of them. If I make a change in one of them the change is reflected in the other. This seems to cause problems with favorite folders showing up twice (e.g. "Inbox" and "Inbox in Personal Folders") and also under contacts, it shows "Contacts" and "Contacts in Personal Folders". These are identical. It also causes the address book not to know which of these to use, and I get an error message. Under both of them when I right-click "Close personal folder" is greyed out. Please can someone help me to resolve this problem. Thank you. Jock |
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Outlook 2003 shows 2 copies of same data file
You cannot configure Outlook that way. If you want it to use a different PST
file that one that has already been established, you must configure it to do so. Start over with a new profile and configure it correctly. To use another PST file (such as one from an earlier installation) and set it to be the default for your current installation of Outlook, you will first need to know the location and name of the PST file you'd like to use as your new default. Then use the following directions: - Go to Tools Options Mail Setup Data Files Add... - Add the PST you'd like as your new default, then Close OK to exit the Options dialog - Go to Tools E-mail Accounts View or change existing e-mail accounts - Select the PST you just added in the "Deliver New e-mail to the following location" dropdown (it will most likely appear just below the current default Personal Folders file) Finish - Exit and Restart Outlook - You can now close the previous default PST (R-click on that pst folder while in Folder View and select "Close foldername Folders"). If you have any information in your former PST that you'd like to transfer to your new default PST, you can drag and drop from one to the other before you close the old one. -- Russ Valentine [MVP-Outlook] "Jock" wrote in message ... I've just installed Office 2003 on a new computer. I transferred the .pst file to the new computer, deleted the Outlook.pst created when Outlook first started and replaced it with the Outlook.pst file from the old computer. That worked OK. But now the Personal folders shows up twice in the folders' list, and I can't remove one of them. If I make a change in one of them the change is reflected in the other. This seems to cause problems with favorite folders showing up twice (e.g. "Inbox" and "Inbox in Personal Folders") and also under contacts, it shows "Contacts" and "Contacts in Personal Folders". These are identical. It also causes the address book not to know which of these to use, and I get an error message. Under both of them when I right-click "Close personal folder" is greyed out. Please can someone help me to resolve this problem. Thank you. Jock |
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