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#1
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strange recurring problem
When I save a file in Excel or for that matter Word, I am
unable to open the file(s). I get a prompt saying that 'my virus scanner has detected a problem with the file'. I don't know of any virus scanner and I just saved the file a few minutes ago! Please help!! Steven |
#2
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strange recurring problem
You can have a virus scanner without knowing about it.
So, open My Computer, Control Panel, Add/Remove Programs and check if something like Anti-Virus Software is installed. If yes and you do not need it, just uninstall it. Next, if the problem is not solved, click Start, and check what is in the Start-up section. Next, click Start - Run, and type msconfig. Click the Startup tab, and look if a scanner is included. If yes, uncheck the box, click OK and restart the computer. Or, if you have a Scanner, run it to check if your system has a virus or worm... And another solution (if there is a Scanner) - Maybe you have macros in your files, the program will not allow you to save them, if Macro Protetion is turned on. -- Marin Kostov Microsoft Office XP Master Instructor |
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