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#1
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Outlook closes when accessing calendar
I have a laptop with outlook 2000 where the user changed
his calendar view to 7 days. Since he has done that everytime he clicks on his calendar it closes outlook. He is able to access other users calendars he views. I had him log on to a different pc and the result is the same. Anyone know how to go back to one day view without having the calendar open. Thanks. |
#2
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Outlook closes when accessing calendar
I have found that it is usually in a recurring appointment that
has gone bad during the week of the freeze (when did the freeze start?) 1) Open the Outlook but do not try to open the calendar. 2) Create a New folder (Calendar Test) 3) Do an advanced find on the old calendar and sort events by recurrence. - Press F3 - Change the Look For: text box to Appointments and Meetings - Click on the Advanced tab - Click Field - Select All Appointment fields - Select Recurring - Condition: equals - Value: Yes - Click the Add to List button - Click Find Now Drop and drag from advanced find listed events one at a time to the new calendar, when you get to the corrupt item it will give you an error message or it will hang. (delete this item) Or if it is not a recurring (which our's always are) you could perform the find for all and do the same as above... Move all your calendar items from Calendar Test folder back to original calendar (these are previously dragged over items). -- Nikki Peterson [MVP - Outlook] "Audrey" wrote in message ... I have a laptop with outlook 2000 where the user changed his calendar view to 7 days. Since he has done that everytime he clicks on his calendar it closes outlook. He is able to access other users calendars he views. I had him log on to a different pc and the result is the same. Anyone know how to go back to one day view without having the calendar open. Thanks. |
#3
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Outlook closes when accessing calendar
Unfortunately this didn't work. It did find reocurring
appts and we did delete them, but the problem remains. When Outlook opens you can see the calendar, when it tries to open the monthly calendars on the righthand side it shuts down. This user does have a palm, which we did sync to get rid of all the appts. Any other thoughts?? By the way this started on Saturday when user was working offline. -----Original Message----- I have found that it is usually in a recurring appointment that has gone bad during the week of the freeze (when did the freeze start?) 1) Open the Outlook but do not try to open the calendar. 2) Create a New folder (Calendar Test) 3) Do an advanced find on the old calendar and sort events by recurrence. - Press F3 - Change the Look For: text box to Appointments and Meetings - Click on the Advanced tab - Click Field - Select All Appointment fields - Select Recurring - Condition: equals - Value: Yes - Click the Add to List button - Click Find Now Drop and drag from advanced find listed events one at a time to the new calendar, when you get to the corrupt item it will give you an error message or it will hang. (delete this item) Or if it is not a recurring (which our's always are) you could perform the find for all and do the same as above... Move all your calendar items from Calendar Test folder back to original calendar (these are previously dragged over items). -- Nikki Peterson [MVP - Outlook] "Audrey" wrote in message ... I have a laptop with outlook 2000 where the user changed his calendar view to 7 days. Since he has done that everytime he clicks on his calendar it closes outlook. He is able to access other users calendars he views. I had him log on to a different pc and the result is the same. Anyone know how to go back to one day view without having the calendar open. Thanks. . |
#4
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Outlook closes when accessing calendar
Might be that the client's OST file is corrupt. I think I would try
deleting all *.ost files on the client's hard-drive. Close Outlook Perform a FIND (click on desktop and press F3) (If you are using XP or W2K operating system be sure to look in hidden files) Look for *.OST files. Delete all that you find from the find window. Restart Outlook. When you restart Outlook it will rebuild a fresh new ost file. Depending on how much information the client keeps in their mailbox this can cause the first opening to take longer than normal. You may want to look into the following possible solutions There are several solutions offered on this page (not just the scanpst): To repair a damaged Personal Folders PST file: http://www.slipstick.com/problems/scanpst.htm On this page is also mentioned the use of Scandisk.exe and the PST2GB tool (along with some others). -- Nikki Peterson [MVP - Outlook] "Audrey" wrote in message ... Unfortunately this didn't work. It did find reocurring appts and we did delete them, but the problem remains. When Outlook opens you can see the calendar, when it tries to open the monthly calendars on the righthand side it shuts down. This user does have a palm, which we did sync to get rid of all the appts. Any other thoughts?? By the way this started on Saturday when user was working offline. -----Original Message----- I have found that it is usually in a recurring appointment that has gone bad during the week of the freeze (when did the freeze start?) 1) Open the Outlook but do not try to open the calendar. 2) Create a New folder (Calendar Test) 3) Do an advanced find on the old calendar and sort events by recurrence. - Press F3 - Change the Look For: text box to Appointments and Meetings - Click on the Advanced tab - Click Field - Select All Appointment fields - Select Recurring - Condition: equals - Value: Yes - Click the Add to List button - Click Find Now Drop and drag from advanced find listed events one at a time to the new calendar, when you get to the corrupt item it will give you an error message or it will hang. (delete this item) Or if it is not a recurring (which our's always are) you could perform the find for all and do the same as above... Move all your calendar items from Calendar Test folder back to original calendar (these are previously dragged over items). -- Nikki Peterson [MVP - Outlook] "Audrey" wrote in message ... I have a laptop with outlook 2000 where the user changed his calendar view to 7 days. Since he has done that everytime he clicks on his calendar it closes outlook. He is able to access other users calendars he views. I had him log on to a different pc and the result is the same. Anyone know how to go back to one day view without having the calendar open. Thanks. . |
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