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  #1  
Old July 14th, 2004, 03:10 PM
Liz
external usenet poster
 
Posts: n/a
Default Find a contact - history list

How can I clear the drop down list in the Find a Contact
field in Outlook 2003.
  #2  
Old July 14th, 2004, 11:04 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Find a contact - history list

http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in message
...
How can I clear the drop down list in the Find a Contact
field in Outlook 2003.



  #3  
Old July 16th, 2004, 03:59 PM
Liz
external usenet poster
 
Posts: n/a
Default Find a contact - history list

Thank you for your help, followed the instructions
successfully. This was required because when users enter
a first and surname in the Find a Contact field i.e. John
Smith and that person is found in their Outlook contacts,
the next time they do a search on just Smith it will only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way round
this?

Also have you noticed that in the Calendars section when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
How can I clear the drop down list in the Find a

Contact
field in Outlook 2003.



.

  #4  
Old July 16th, 2004, 03:59 PM
Liz
external usenet poster
 
Posts: n/a
Default Find a contact - history list

Thank you for your help, followed the instructions
successfully. This was required because when users enter
a first and surname in the Find a Contact field i.e. John
Smith and that person is found in their Outlook contacts,
the next time they do a search on just Smith it will only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way round
this?

Also have you noticed that in the Calendars section when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
How can I clear the drop down list in the Find a

Contact
field in Outlook 2003.



.

  #5  
Old July 16th, 2004, 09:10 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Find a contact - history list

It shouldn't be necessary to clear your MRU list just to find a Contact.
I've seen other users post this problem since migrating to Outlook 2003
while searching the GAL. Is your sort order for the Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in message
...
Thank you for your help, followed the instructions
successfully. This was required because when users enter
a first and surname in the Find a Contact field i.e. John
Smith and that person is found in their Outlook contacts,
the next time they do a search on just Smith it will only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way round
this?

Also have you noticed that in the Calendars section when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
How can I clear the drop down list in the Find a

Contact
field in Outlook 2003.



.



  #6  
Old July 16th, 2004, 09:10 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Find a contact - history list

It shouldn't be necessary to clear your MRU list just to find a Contact.
I've seen other users post this problem since migrating to Outlook 2003
while searching the GAL. Is your sort order for the Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in message
...
Thank you for your help, followed the instructions
successfully. This was required because when users enter
a first and surname in the Find a Contact field i.e. John
Smith and that person is found in their Outlook contacts,
the next time they do a search on just Smith it will only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way round
this?

Also have you noticed that in the Calendars section when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
How can I clear the drop down list in the Find a

Contact
field in Outlook 2003.



.



  #7  
Old July 19th, 2004, 03:16 PM
external usenet poster
 
Posts: n/a
Default Find a contact - history list

Hi Russ,

The answer to both of your questions is Yes. As long as
a user doesn't put a full name in for someone who happens
to be in their Outlook address book only, then it will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list just to

find a Contact.
I've seen other users post this problem since migrating

to Outlook 2003
while searching the GAL. Is your sort order for the

Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the

Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
Thank you for your help, followed the instructions
successfully. This was required because when users

enter
a first and surname in the Find a Contact field i.e.

John
Smith and that person is found in their Outlook

contacts,
the next time they do a search on just Smith it will

only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way

round
this?

Also have you noticed that in the Calendars section

when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show

another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has

happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts

it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
How can I clear the drop down list in the Find a

Contact
field in Outlook 2003.


.



.

  #8  
Old July 19th, 2004, 10:38 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Find a contact - history list

Could you elaborate a little please so I can understand? How can a Contact
be _only_ in the Outlook Address Book? The OAB can only display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Hi Russ,

The answer to both of your questions is Yes. As long as
a user doesn't put a full name in for someone who happens
to be in their Outlook address book only, then it will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list just to

find a Contact.
I've seen other users post this problem since migrating

to Outlook 2003
while searching the GAL. Is your sort order for the

Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the

Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
Thank you for your help, followed the instructions
successfully. This was required because when users

enter
a first and surname in the Find a Contact field i.e.

John
Smith and that person is found in their Outlook

contacts,
the next time they do a search on just Smith it will

only
produce John Smith, even though they have 10 Smiths in
thier Global Address List. Is there any other way

round
this?

Also have you noticed that in the Calendars section

when
a user i.e. secretary with maybe four or five calendars
listed under other Calendars puts a tick to show

another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has

happend
to a number of people during a roll-out I am currently
ivolved with. Closing Outlook and going back in sorts

it
until the next time. Any explainations? It is very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in
message
...
How can I clear the drop down list in the Find a
Contact
field in Outlook 2003.


.



.



  #9  
Old July 20th, 2004, 02:38 PM
external usenet poster
 
Posts: n/a
Default Find a contact - history list

My understanding is that if you type in a surname in the
contact find field outlook first searches GAL if it finds
names that match your search criteria it doesn't then go
on to look in your OAB (assuming you have set both up in
the address book options). Based on this when I run a
search for Smith it finds all the Smiths in my GAL and
produces a list for me to choose from. However if I now
go to OAB and enter a new contact called John Smith and
later run a search for John Smith it produces that
contact card on screen, which is correct. But later I
run another search with just Smith hoping to get my list
from GAL it refuses to go there it will just keeps coming
up with John Smith even though I only asked for Smith and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John Smith
from contacts will also work, but a stupid way to deal
with it. Taking the tick out of Show this Folder as an e-
mail address book in contact properties will also work,
but again a silly solution. Either I am missing something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can understand?

How can a Contact
be _only_ in the Outlook Address Book? The OAB can only

display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Hi Russ,

The answer to both of your questions is Yes. As long

as
a user doesn't put a full name in for someone who

happens
to be in their Outlook address book only, then it will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list just

to
find a Contact.
I've seen other users post this problem since

migrating
to Outlook 2003
while searching the GAL. Is your sort order for the

Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the

Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in

message
...
Thank you for your help, followed the instructions
successfully. This was required because when users

enter
a first and surname in the Find a Contact field i.e.

John
Smith and that person is found in their Outlook

contacts,
the next time they do a search on just Smith it will

only
produce John Smith, even though they have 10 Smiths

in
thier Global Address List. Is there any other way

round
this?

Also have you noticed that in the Calendars section

when
a user i.e. secretary with maybe four or five

calendars
listed under other Calendars puts a tick to show

another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has

happend
to a number of people during a roll-out I am

currently
ivolved with. Closing Outlook and going back in

sorts
it
until the next time. Any explainations? It is

very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote

in
message
...
How can I clear the drop down list in the Find a
Contact
field in Outlook 2003.


.



.



.

  #10  
Old July 20th, 2004, 09:39 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Find a contact - history list

What is the order in which you've configured Check Names for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My understanding is that if you type in a surname in the
contact find field outlook first searches GAL if it finds
names that match your search criteria it doesn't then go
on to look in your OAB (assuming you have set both up in
the address book options). Based on this when I run a
search for Smith it finds all the Smiths in my GAL and
produces a list for me to choose from. However if I now
go to OAB and enter a new contact called John Smith and
later run a search for John Smith it produces that
contact card on screen, which is correct. But later I
run another search with just Smith hoping to get my list
from GAL it refuses to go there it will just keeps coming
up with John Smith even though I only asked for Smith and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John Smith
from contacts will also work, but a stupid way to deal
with it. Taking the tick out of Show this Folder as an e-
mail address book in contact properties will also work,
but again a silly solution. Either I am missing something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can understand?

How can a Contact
be _only_ in the Outlook Address Book? The OAB can only

display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Hi Russ,

The answer to both of your questions is Yes. As long

as
a user doesn't put a full name in for someone who

happens
to be in their Outlook address book only, then it will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list just

to
find a Contact.
I've seen other users post this problem since

migrating
to Outlook 2003
while searching the GAL. Is your sort order for the
Outlook Address Book set
correctly? Can you search a local folder successfully?

You'll want to post your Calendar question in the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote in
message
...
Thank you for your help, followed the instructions
successfully. This was required because when users
enter
a first and surname in the Find a Contact field i.e.
John
Smith and that person is found in their Outlook
contacts,
the next time they do a search on just Smith it will
only
produce John Smith, even though they have 10 Smiths

in
thier Global Address List. Is there any other way
round
this?

Also have you noticed that in the Calendars section
when
a user i.e. secretary with maybe four or five

calendars
listed under other Calendars puts a tick to show
another
calendar it doesn't display it, but when the tick is
removed then it displays the calendar?! This has
happend
to a number of people during a roll-out I am

currently
ivolved with. Closing Outlook and going back in

sorts
it
until the next time. Any explainations? It is

very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz" wrote

in
message
...
How can I clear the drop down list in the Find a
Contact
field in Outlook 2003.


.



.



.



 




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