error 1321 setup cannot modify c:\config.msi\??????.rbf

I have a Dell PC that the hard drive died. After getting the new one I began
to reinstall the software OS, pathches, office etc...

After getting to installing Office 2000 Pro, It gets to halfway in the
installation and I get this error.


Error 1321. Setup cannot modify the file c:\config.msi\270353.rbf. Verify
that the file exist in your system and that you have sufficient permissions
to update it.


After hitting okay the installation backs out. It seems I ran into this
problem 6 months ago and it took forever and a day to fix, however what I
remember I had to either go into securtiy and reset permissions or the
registry. I just can't remember. Any way I gave up and decided to reformat
and install office first rather than after installing the MS patches and the
install was successful. Then after installing varouis updates I then
procedded to install AutoCad and got the same error. I really need help on
this one. I have admin rights and have checked all the usual stuff. Any help
would be a blessing. Thanks

Hi, Clayton,

Did you check that SYSTEM has all permissions?

See this:

Various Error Messages When MSI File Creates and Modifies Files and Registry
Keys:
http://support.microsoft.com/default...b;en-us;232143

Also, if this software was provided and pre-installed by Dell, you'll
probably want to contact them for support.

--
Hope that helps,

Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.
"Clayton" wrote in message
...
I have a Dell PC that the hard drive died. After getting the new one I
began
to reinstall the software OS, pathches, office etc...

After getting to installing Office 2000 Pro, It gets to halfway in the
installation and I get this error.


Error 1321. Setup cannot modify the file c:\config.msi\270353.rbf. Verify
that the file exist in your system and that you have sufficient
permissions
to update it.


After hitting okay the installation backs out. It seems I ran into this
problem 6 months ago and it took forever and a day to fix, however what I
remember I had to either go into securtiy and reset permissions or the
registry. I just can't remember. Any way I gave up and decided to reformat
and install office first rather than after installing the MS patches and
the
install was successful. Then after installing varouis updates I then
procedded to install AutoCad and got the same error. I really need help on
this one. I have admin rights and have checked all the usual stuff. Any
help
would be a blessing. Thanks

Thanks i saw that one already, no help there. It was set that way already.
Thanks for responding. If I find I fix I will post it.

Clayton

"Susan Ramlet" wrote:

Hi, Clayton,

Did you check that SYSTEM has all permissions?

See this:

Various Error Messages When MSI File Creates and Modifies Files and Registry
Keys:
http://support.microsoft.com/default...b;en-us;232143

Also, if this software was provided and pre-installed by Dell, you'll
probably want to contact them for support.

--
Hope that helps,

Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.
"Clayton" wrote in message
...
I have a Dell PC that the hard drive died. After getting the new one I
began
to reinstall the software OS, pathches, office etc...

After getting to installing Office 2000 Pro, It gets to halfway in the
installation and I get this error.


Error 1321. Setup cannot modify the file c:\config.msi\270353.rbf. Verify
that the file exist in your system and that you have sufficient
permissions
to update it.


After hitting okay the installation backs out. It seems I ran into this
problem 6 months ago and it took forever and a day to fix, however what I
remember I had to either go into securtiy and reset permissions or the
registry. I just can't remember. Any way I gave up and decided to reformat
and install office first rather than after installing the MS patches and
the
install was successful. Then after installing varouis updates I then
procedded to install AutoCad and got the same error. I really need help on
this one. I have admin rights and have checked all the usual stuff. Any
help
would be a blessing. Thanks

Susan,

The System account addition fixed the problem. This was odd because I
checked this the day before and it didn't work. So I will post what I did to
get it to work.

Open Windows Explorer
Make sure you set it to View all files including System and hidden files
See if there is a config.msi directory
If so great, if not create one.
Right mouse on the directory
Select the Security Tab
Make sure the System account has all rights, you might have to add it here.
I also believe I clicked the advanced button and clicked the box to reset
all sub-folders with the same rights.

This might be enough to get pass the problem, if not
You might also have to do the same on the root of C:


Thanks
Clayton


"Clayton" wrote:

Thanks i saw that one already, no help there. It was set that way already.
Thanks for responding. If I find I fix I will post it.

Clayton

"Susan Ramlet" wrote:

Hi, Clayton,

Did you check that SYSTEM has all permissions?

See this:

Various Error Messages When MSI File Creates and Modifies Files and Registry
Keys:
http://support.microsoft.com/default...b;en-us;232143

Also, if this software was provided and pre-installed by Dell, you'll
probably want to contact them for support.

--
Hope that helps,

Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.
"Clayton" wrote in message
...
I have a Dell PC that the hard drive died. After getting the new one I
began
to reinstall the software OS, pathches, office etc...

After getting to installing Office 2000 Pro, It gets to halfway in the
installation and I get this error.


Error 1321. Setup cannot modify the file c:\config.msi\270353.rbf. Verify
that the file exist in your system and that you have sufficient
permissions
to update it.


After hitting okay the installation backs out. It seems I ran into this
problem 6 months ago and it took forever and a day to fix, however what I
remember I had to either go into securtiy and reset permissions or the
registry. I just can't remember. Any way I gave up and decided to reformat
and install office first rather than after installing the MS patches and
the
install was successful. Then after installing varouis updates I then
procedded to install AutoCad and got the same error. I really need help on
this one. I have admin rights and have checked all the usual stuff. Any
help
would be a blessing. Thanks

Great information; thanks for posting back!

--
Hope that helps,

Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.
"Clayton" wrote in message
...
Susan,

The System account addition fixed the problem. This was odd because I
checked this the day before and it didn't work. So I will post what I did
to
get it to work.

Open Windows Explorer
Make sure you set it to View all files including System and hidden files
See if there is a config.msi directory
If so great, if not create one.
Right mouse on the directory
Select the Security Tab
Make sure the System account has all rights, you might have to add it
here.
I also believe I clicked the advanced button and clicked the box to reset
all sub-folders with the same rights.

This might be enough to get pass the problem, if not
You might also have to do the same on the root of C:


Thanks
Clayton


"Clayton" wrote:

Thanks i saw that one already, no help there. It was set that way
already.
Thanks for responding. If I find I fix I will post it.

Clayton

"Susan Ramlet" wrote:

Hi, Clayton,

Did you check that SYSTEM has all permissions?

See this:

Various Error Messages When MSI File Creates and Modifies Files and
Registry
Keys:
http://support.microsoft.com/default...b;en-us;232143

Also, if this software was provided and pre-installed by Dell, you'll
probably want to contact them for support.

--
Hope that helps,

Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.
"Clayton" wrote in message
...
I have a Dell PC that the hard drive died. After getting the new one
I
began
to reinstall the software OS, pathches, office etc...

After getting to installing Office 2000 Pro, It gets to halfway in
the
installation and I get this error.


Error 1321. Setup cannot modify the file c:\config.msi\270353.rbf.
Verify
that the file exist in your system and that you have sufficient
permissions
to update it.


After hitting okay the installation backs out. It seems I ran into
this
problem 6 months ago and it took forever and a day to fix, however
what I
remember I had to either go into securtiy and reset permissions or
the
registry. I just can't remember. Any way I gave up and decided to
reformat
and install office first rather than after installing the MS patches
and
the
install was successful. Then after installing varouis updates I then
procedded to install AutoCad and got the same error. I really need
help on
this one. I have admin rights and have checked all the usual stuff.
Any
help
would be a blessing. Thanks