I can receive email but cannot send it.

I am using Office Professional 2003 & Windows XP. For many days now I have
not been able to send e-mails via Outlook. Albeit that Outlook Express did
allow me to send and a new profile on the same computer also allowed me to
send via Outlook at least one from each. I like others who have reported
this problem deleted and re-established my Email Account detail, turned off
my router, computer etc but to no avail. My ISP provider denies
responsibility and advises that it is a Microsoft Problem. The main error
messages are as follows:

Your server has unexpectedly terminated the connection. Possible caues for
this include server problems, network problems or a long periof of
inactivity. or
Mail.bigpond.com sending reported error Ox800421OB. The oeration timed out
waiting for a response from the sending (SMTP) server. If you contiune to
receive this message, contact your server administrator or Internet Service
Provider. or
Task Mail bigpond.com. Sending reported error 0X800CCCOB. Unknown error.

Help please




"pegasus" wrote:

Yesterday I tried to send emails and I got an error message. I could receive
but not send. I tried all the usual things several times: turned off the
computer, turned off my router and cable modem, checked all my connections,
started fresh. The problem persists. Is this a problem with Outlook?

i have the same problem when it comes to sending out messages. i can only
receive them.

"pegasus" wrote:

Yesterday I tried to send emails and I got an error message. I could receive
but not send. I tried all the usual things several times: turned off the
computer, turned off my router and cable modem, checked all my connections,
started fresh. The problem persists. Is this a problem with Outlook?

Rowie wrote:

Your server has unexpectedly terminated the connection. Possible
caues for this include server problems, network problems or a long
periof of inactivity. or
Mail.bigpond.com sending reported error Ox800421OB. The oeration
timed out waiting for a response from the sending (SMTP) server. If
you contiune to receive this message, contact your server
administrator or Internet Service Provider.

http://www.google.com/search?q=0x8004210B

Task Mail bigpond.com. Sending reported error 0X800CCCOB. Unknown
error.

http://www.google.com/search?q=0X800CCC0B
--
Brian Tillman

pisces_312 wrote:

i have the same problem when it comes to sending out messages. i can
only receive them.

Chances are you're not properly authenticating to your outgoing server.
--
Brian Tillman

It is always good to know that total frustration may be felt by all at times.
I have a new ISP -- Verizon. All outgoing mail to ANY email ending in .com
from Outlook gets a similar message:
' on 5/31/2005 5:56 PM
550 relaying mail to whoever.com is not allowed
However any mail to a .net address (example: ) is sent
without a problem.
I have rechecked all settings many, many times. Have disabled firewalls,
virus software--and still cannot figure it out. And, yes, the ISP blames
Outlook which seems to be blaming the security systems which blames all us
illiterate users. HELP! Please!


"Brian Tillman" wrote:

Rowie wrote:

Your server has unexpectedly terminated the connection. Possible
caues for this include server problems, network problems or a long
periof of inactivity. or
Mail.bigpond.com sending reported error Ox800421OB. The oeration
timed out waiting for a response from the sending (SMTP) server. If
you contiune to receive this message, contact your server
administrator or Internet Service Provider.

http://www.google.com/search?q=0x8004210B

Task Mail bigpond.com. Sending reported error 0X800CCCOB. Unknown
error.

http://www.google.com/search?q=0X800CCC0B
--
Brian Tillman

i don't quite agree with Brian that it was due to inappropriate
authentication to outgoing server that caused such problem! You see, i have
few PCs are running on the same platform (WinXPPro) with the installed of
MSOffice2000 sr-1. Outlook 2000 is being used here. I only found one user has
got such problem (can't send email out but receiving ok) and it was
intermittent problem. The rest of my users are NO PROBLEM. I have installed
SP3. It doesn't seem to working fine! Any good suggestion here?


"Brian Tillman" wrote:

pisces_312 wrote:

i have the same problem when it comes to sending out messages. i can
only receive them.

Chances are you're not properly authenticating to your outgoing server.
--
Brian Tillman

A.C. Werner A.C. wrote:

It is always good to know that total frustration may be felt by all
at times. I have a new ISP -- Verizon. All outgoing mail to ANY
email ending in .com from Outlook gets a similar message:
' on 5/31/2005 5:56 PM
550 relaying mail to whoever.com is not allowed
However any mail to a .net address (example: )
is sent without a problem.

It sounds like you're not authenticating to the outgoing server correctly.
Your sending address, perhaps, doesn't match the domain of your ISP.
--
Brian Tillman

I have been fighting this receive but not send problem off and on for a year.
Reinstalling MS Outlook 2003 occasionally helps, but only for a short time.

My ISP, Cox.net, is less than helpful because the email does not get to them.

Port 25 is enabled.

I have McAfee Personal Firewall and Virus Scan, but see no configuration
problems. And, if there were, why is it an intermittent problem.

Obviously, there are many of us with this problem. Is the only answer to
waste money on an Outlook upgrade?

Frustrated in Florida,
Richard
(sometimes)

"BECKY" wrote:

The following recipient(s) could not be reached:

' on 4/13/2005 12:22 PM
None of your e-mail accounts could send to this recipient.
This is the message that I get when I try to email out or forward an
email...I have outlook 2003.


"Jeff Stephenson [MSFT]" wrote:

ISPs always say it's not them...

What version of Outlook do you have? What is the complete text of the
error message you're getting? 554 is not a standard error code, so I have
no idea what your ISP is indicating...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


On Tue, 16 Nov 2004 02:19:07 -0800, Suzyc wrote:

"Debbie" wrote:

I've go the SAME problem. My error number is 554, and ISP
says it is not them. Tried the same things, and also
deleted and re-added my accounts, and added updates.
Nothing worked (yet). Any ideas?

-----Original Message-----
Yesterday I tried to send emails and I got an error
message. I could receive
but not send. I tried all the usual things several
times: turned off the
computer, turned off my router and cable modem, checked
all my connections,
started fresh. The problem persists. Is this a problem
with Outlook?
.

I had the same problem, but what I did was go to Tools- Accounts- Properties-
Advanced- and then unchecked the box that requires a secure connection.

"pisces_312" wrote:

i have the same problem when it comes to sending out messages. i can only
receive them.

"pegasus" wrote:

Yesterday I tried to send emails and I got an error message. I could receive
but not send. I tried all the usual things several times: turned off the
computer, turned off my router and cable modem, checked all my connections,
started fresh. The problem persists. Is this a problem with Outlook?