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#1
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Address Book will not come up using Fax Wizard
My OS is Windows XP. Before I installed Microsoft Office XP-2002, whenever I
would send a fax from my old word processor -- AmiPro -- or Notepad, the Fax Wizard would come up and I could click on Address Book and select the recipient. Now I get all sorts of error messages that I cannot use the Address Book (and no entries are showing), whether I use Word, AmiPro or Notepad. But the Address Book is still on my hard drive -- I can access it through Start - All Programs - Accessories - Address Book -- though I get a new prompt, asking me if I want to make it my default V-card viewer. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#2
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Address Book will not come up using Fax Wizard
Whenever you install Outlook, Windows XP Fax switches from using the Windows
Address Book to the Outlook Address Book. So should you, it appears. What happens if you reset your OS to use the Windows Address Book? -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... My OS is Windows XP. Before I installed Microsoft Office XP-2002, whenever I would send a fax from my old word processor -- AmiPro -- or Notepad, the Fax Wizard would come up and I could click on Address Book and select the recipient. Now I get all sorts of error messages that I cannot use the Address Book (and no entries are showing), whether I use Word, AmiPro or Notepad. But the Address Book is still on my hard drive -- I can access it through Start - All Programs - Accessories - Address Book -- though I get a new prompt, asking me if I want to make it my default V-card viewer. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#3
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Address Book will not come up using Fax Wizard
Whenever you install Outlook, Windows XP Fax switches from using the Windows
Address Book to the Outlook Address Book. So should you, it appears. Yes, I want to do the normal procedure. But when I was going through the Send Fax Wizard and clicked on Address Book, I get a window saying "The address book cannot be displayed ... , etc." Then I click OK, and the Address Book window opens anyway. At the top it says "Show Names from the" and I can choose Outlook Address Book or Contacts. If I choose Contacts and click on New, I get the error message as above: "The address book cannot be displayed ... etc." If I choose Outlook Address Book and click on New, the New Entry window opens. No matter what choices I make there, I get the error message: "A new entry could not be added. Please use the contacts module to create this entry." What happens if you reset your OS to use the Windows Address Book? How is that done? Thank you for your answers, and let me know if you want me to Post to Newsgroup AND send via e-mail to you as we are going through this problem. Thanks much for your help. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#4
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Address Book will not come up using Fax Wizard
The messages you are getting simply indicate that you have not yet
configured your Outlook Address Book, so Windows XP Fax can't find any records. Since I suspect you have not made any entries into your Outlook Contacts, we can address that later. Go to Control Panel Internet Options Programs... Change your Contact list manager to the Windows Address Book instead of Outlook and see if you get your fax Contacts back in the Fax Wizard. -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... Whenever you install Outlook, Windows XP Fax switches from using the Windows Address Book to the Outlook Address Book. So should you, it appears. Yes, I want to do the normal procedure. But when I was going through the Send Fax Wizard and clicked on Address Book, I get a window saying "The address book cannot be displayed ... , etc." Then I click OK, and the Address Book window opens anyway. At the top it says "Show Names from the" and I can choose Outlook Address Book or Contacts. If I choose Contacts and click on New, I get the error message as above: "The address book cannot be displayed ... etc." If I choose Outlook Address Book and click on New, the New Entry window opens. No matter what choices I make there, I get the error message: "A new entry could not be added. Please use the contacts module to create this entry." What happens if you reset your OS to use the Windows Address Book? How is that done? Thank you for your answers, and let me know if you want me to Post to Newsgroup AND send via e-mail to you as we are going through this problem. Thanks much for your help. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#5
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Address Book will not come up using Fax Wizard
The messages you are getting simply indicate that you have not yet
configured your Outlook Address Book, so Windows XP Fax can't find any records. Since I suspect you have not made any entries into your Outlook Contacts, we can address that later. Please tell me how that is done -- could not find it in Outlook Go to Control Panel Internet Options Programs... Change your Contact list manager to the Windows Address Book instead of Outlook and see if you get your fax Contacts back in the Fax Wizard. Did this as you described, but I still get the same error messages, even after rebooting. Choices were Address Book and Outlook. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#6
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Address Book will not come up using Fax Wizard
If you open the Windows Address Book, are your fax Contacts there?
Follow the instruction is the KB to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... The messages you are getting simply indicate that you have not yet configured your Outlook Address Book, so Windows XP Fax can't find any records. Since I suspect you have not made any entries into your Outlook Contacts, we can address that later. Please tell me how that is done -- could not find it in Outlook Go to Control Panel Internet Options Programs... Change your Contact list manager to the Windows Address Book instead of Outlook and see if you get your fax Contacts back in the Fax Wizard. Did this as you described, but I still get the same error messages, even after rebooting. Choices were Address Book and Outlook. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#7
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Address Book will not come up using Fax Wizard
If you open the Windows Address Book, are your fax Contacts there?
This is from my first posting, which you may want to review to make sure you have all the information up until now: I can access it through Start - All Programs - Accessories - Address Book -- though I get a new prompt, asking me if I want to make it my default V-card viewer. Follow the instruction is the KB to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 OK, I did that, though I don't know what the next step is to copy my fax contacts into it and have it start working properly. Strange that this is not apparent. Hopefully it will all become clear to me as to how this all works and what I missed along the way once we're done. I use AOL for my e-mailing, and they have their own address book. I use Internet Explorer for a browser when AOL's is not working right for a particular website. But I have never used Outlook Express or Outlook for e-mailing. And I thought the fax contact list (address book) that I can select in the fax wizard, when I would select Fax as the printer, was independent of e-mailing software. Thanks for your help. I check for your posts every hour or so. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#8
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Address Book will not come up using Fax Wizard
As I said, Windows XP Fax uses the WAB until and unless you install Outlook.
I know you can access the WAB. My question was does the Windows Address Book still contain your Fax Contacts? If so simply import it into your Outlook Contacts Folder. File Import and Export Internet Mail and Addresses Outlook Express... -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... If you open the Windows Address Book, are your fax Contacts there? This is from my first posting, which you may want to review to make sure you have all the information up until now: I can access it through Start - All Programs - Accessories - Address Book -- though I get a new prompt, asking me if I want to make it my default V-card viewer. Follow the instruction is the KB to configure the Outlook Address Book: http://support.microsoft.com/default...3&Product=ol20 02 OK, I did that, though I don't know what the next step is to copy my fax contacts into it and have it start working properly. Strange that this is not apparent. Hopefully it will all become clear to me as to how this all works and what I missed along the way once we're done. I use AOL for my e-mailing, and they have their own address book. I use Internet Explorer for a browser when AOL's is not working right for a particular website. But I have never used Outlook Express or Outlook for e-mailing. And I thought the fax contact list (address book) that I can select in the fax wizard, when I would select Fax as the printer, was independent of e-mailing software. Thanks for your help. I check for your posts every hour or so. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#9
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Address Book will not come up using Fax Wizard
As I said, Windows XP Fax uses the WAB until and unless you install Outlook.
I know you can access the WAB. My question was does the Windows Address Book still contain your Fax Contacts? Yes, under Shared Contacts If so simply import it into your Outlook Contacts Folder. File Import and Export Internet Mail and Addresses Outlook Express... One of the steps in Importing asks where from. But Windows Address Book is not one of the choices. Your sequence above says I should choose Outlook Express as the from choice. That doesn't make sense to me, but I went ahead and did it. After that I tried sending a fax from notepad. I get the same error message as befo "The address list cannot be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not gave permisssions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." After clicking OK, the Address Book Window comes up anyway. If I click New to put a new entry in Contacts, I get error messages. But if I click on a new sub-heading I created from one of your earlier instructions, called Fax Contacts Set Up 6-19-04, the window opens up to enter the contact information. So it appears I did something earlier today to set up this new folder that does work. It appears you're trying to help me get the original Contacts folder to work, like I guess it's supposed to. Bear with me Russ. I know this is difficult to do through these Newsgroup messages, and you are being very generous with your time. I really don't see how anyone would know what to do on their own from Outlook's Help menus. The only reason I even went to Outlook when the problem started is because the error message mentions it. Seems to me if this is what happens when someone installs Outlook, there should be something in the install routine that makes the conversion. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#10
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Address Book will not come up using Fax Wizard
Outlook Express is the operating system's overlay to the Windows Address
Book. Hence, it provides the only portal through which you can import the data contained in the WAB. Outlook cannot import directly from a WAB file. It must import through Outlook Express. That is why I told you to import your WAB through Outlook Express. You will find no option to import from a WAB. Your error messages mean that you still have not configured the Outlook Address Book correctly. I cannot tell what you did wrong. I posted the instructions. Reread them. At this point I want you to look in the Outlook Contacts Folder. Were your fax Contacts imported and do they appear correctly? If so, we can move to the next step. And no, none of this is documented in any Help files. There is no one still alive who could write them. The integration between Outlook and Fax has been ignored for so long, there are only 2 or 3 dinosaurs left on the planet who know how it really works. For the most part, it doesn't. -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... As I said, Windows XP Fax uses the WAB until and unless you install Outlook. I know you can access the WAB. My question was does the Windows Address Book still contain your Fax Contacts? Yes, under Shared Contacts If so simply import it into your Outlook Contacts Folder. File Import and Export Internet Mail and Addresses Outlook Express... One of the steps in Importing asks where from. But Windows Address Book is not one of the choices. Your sequence above says I should choose Outlook Express as the from choice. That doesn't make sense to me, but I went ahead and did it. After that I tried sending a fax from notepad. I get the same error message as befo "The address list cannot be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not gave permisssions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." After clicking OK, the Address Book Window comes up anyway. If I click New to put a new entry in Contacts, I get error messages. But if I click on a new sub-heading I created from one of your earlier instructions, called Fax Contacts Set Up 6-19-04, the window opens up to enter the contact information. So it appears I did something earlier today to set up this new folder that does work. It appears you're trying to help me get the original Contacts folder to work, like I guess it's supposed to. Bear with me Russ. I know this is difficult to do through these Newsgroup messages, and you are being very generous with your time. I really don't see how anyone would know what to do on their own from Outlook's Help menus. The only reason I even went to Outlook when the problem started is because the error message mentions it. Seems to me if this is what happens when someone installs Outlook, there should be something in the install routine that makes the conversion. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
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