Address Book will not come up using Fax Wizard

That is why I told you to import
your WAB through Outlook Express.

.... which I did

Your error messages mean that you still have not configured the Outlook
Address Book correctly. I cannot tell what you did wrong. I posted the
instructions. Reread them.

I did what you said re configuring, and have details below of the way
everything looks now.

At this point I want you to look in the Outlook Contacts Folder. Were your
fax Contacts imported and do they appear correctly? If so, we can move to
the next step.

No, nothing got imported. The only entry is the one I was able to get into the
folder I created. I cannot even make new entries into the Contacts folder. See
below.

////////////////////////////////

Russ, I tried below to give you everything I have at present. Hopefully you can
help me clean up the operation of the Address Book so I have only the file I
need in Outlook (I have two, and suspect one is not needed) and get rid of the
error messages.

WINDOWS DESKTOP
Start - Control Panel - Internet Options - Programs:
Contact List is Microsoft Outlook

OUTLOOK

File - Data File Management:
Outlook Data Files shows two entries:
Name: Personal Folders
Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst
Comment: (blank)
and
Name: Personal Folders
Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application
Data\Microsoft\Outlook\Outlook1.pst
Comment: Mail delivery l...

View - View Folders List:
Folder List shows two headings:
Outlook Today - [Personal Folders] -- underneath it is Calendar, Contacts, etc.
(10 altogether)
Personal Folders -- underneath it is Calendar, Contacts, etc. (10 altogether)
Clicking on Contacts in the first heading shows an entry I made manually when I
set up Fax Contacts set up 6-19-04 following the instructions from the
Microsoft Web Site address you gave me. Clicking on the Contacts icon in the
Outlook shortcuts column also show the same entry.
Clicking on Contacts in the second heading shows "there are no items ... "

Wondering if when I did that set up, following the instructions from the
Microsoft Web Site, that I set up a second Folder in Folder List, and did not
have to -- that I was supposed to select Personal Folders (the second folder),
select Contacts, then in File - Folder - Properties for Contacts check off
"Show this folder as an e-mail Address Book."

Tools - Address Book
Error message: "The address list cannot be displayed. The contacts folder
associated with this address list could not be opened; it may have been moved
or deleted, or you do not gave permisssions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help."
Click OK and the Address Book comes up anyway, and I can select Fax Contacts
set up 6-19-04 and see the entry I made manually.

SENDING A FAX FROM NOTEPAD

If I go to Notepad to send a fax and go throught the Fax Wizard, clicking on
Address Book gives the same sequence as directly above (error message - OK -
Address Book) -- then I can select the fax number I put in Fax Contacts set up
6-19-04 and send the fax. I can also make new entries into Fax Contacts set up
6-19-04. However, if I try to move ahead with making a New entry into Contacts
I get the error message as above. In the New Entry Window, there is a choice to
make the New Entry into Contacts, but if I try that, I get two error messages:
"A new entry could not be added. Please use the contacts module to create this
entry" followed by a second error message: "A new entry could not be added. The
action could not be completed."

I can also select the main heading Outlook Address Book (Contacts and Fax
Contacts set up 6-19-04 are below that as sub-entries) and click on New. The
New Entry window opens. No matter what choices I make there, I get the error
message: "A new entry could not be added. Please use the contacts module to
create this entry" followed by a second error message: "A new entry could not
be added. The action could not be completed."

Neil
Cat Paintings At Carol Wilson Gallery
http://www.carolwilsongallery.com