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Can't Fax to Contacts Unless An E-Mail Address Is Defined



 
 
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  #11  
Old April 22nd, 2008, 02:30 PM posted to microsoft.public.outlook.fax
Ryan P[_2_]
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Posts: 4
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined

"Russ Valentine [MVP-Outlook]" wrote in message
...
Behavior cannot be replicated with supported software.

..
..
Thanks for trying!


  #12  
Old April 25th, 2008, 07:09 PM posted to microsoft.public.outlook.fax
Ryan P[_2_]
external usenet poster
 
Posts: 4
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined

Just as a follow up...

With nothing to lose, I did a complete uninstall of hte XP fax drivers, and
installed the Vista drivers. That seems to have taken care of the issue.
All fax numbers appear as they should regardless of their e-mail status.

Thanks again for your comments and suggestions.

Ryan

"Russ Valentine [MVP-Outlook]" wrote in message
...
Behavior cannot be replicated with supported software.
--
Russ Valentine
[MVP-Outlook]
"Ryan P" wrote in message
...
"Russ Valentine [MVP-Outlook]" wrote in message
...
Two more things to check, then:
1. Be sure you transfer these Contacts using Copy and Paste, not Import.
2. Make sure their fax addresses are resolved after you make the
transfer.


Thanks.

I copied and pasted contacts per your suggestion, with the same results.

I also created new cards in a new contact folder (in Outlook 2007) and
had the same results. I had to put in a fake email address in order to
print to fax.

Thanks for your suggestions!





  #13  
Old April 25th, 2008, 08:32 PM posted to microsoft.public.outlook.fax
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined

I'm not following. I don't understand how you could have had both XP Fax
drivers and Vista Fax drivers on the same partition.
--
Russ Valentine
[MVP-Outlook]
"Ryan P" wrote in message
...
Just as a follow up...

With nothing to lose, I did a complete uninstall of hte XP fax drivers,
and installed the Vista drivers. That seems to have taken care of the
issue. All fax numbers appear as they should regardless of their e-mail
status.

Thanks again for your comments and suggestions.

Ryan

"Russ Valentine [MVP-Outlook]" wrote in message
...
Behavior cannot be replicated with supported software.
--
Russ Valentine
[MVP-Outlook]
"Ryan P" wrote in message
...
"Russ Valentine [MVP-Outlook]" wrote in message
...
Two more things to check, then:
1. Be sure you transfer these Contacts using Copy and Paste, not
Import.
2. Make sure their fax addresses are resolved after you make the
transfer.

Thanks.

I copied and pasted contacts per your suggestion, with the same results.

I also created new cards in a new contact folder (in Outlook 2007) and
had the same results. I had to put in a fake email address in order to
print to fax.

Thanks for your suggestions!






  #14  
Old April 25th, 2008, 09:55 PM posted to microsoft.public.outlook.fax
Ryan P[_2_]
external usenet poster
 
Posts: 4
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined


"Russ Valentine [MVP-Outlook]" wrote in message
...
I'm not following. I don't understand how you could have had both XP Fax
drivers and Vista Fax drivers on the same partition.

..
..
I'm referring to the fax drivers from Canon, not from Microsoft. I
downloaded the Vista drivers from Canon for the ir2020 and uninstalled the
existing XP drivers. It may have been a unified driver package which
contained driver updates for XP as well, but it wasn't described that way on
the website. Problems with Outlook 2007 weren't even mentioned.

The windows fax software itself wasn't touched unless Canon's drivers
replaced something behind the scenes.


  #15  
Old April 25th, 2008, 10:21 PM posted to microsoft.public.outlook.fax
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined

Aha. That explains everything. Thanks for the follow up and for confirming
my suspicion.
--
Russ Valentine
[MVP-Outlook]
"Ryan P" wrote in message
...

"Russ Valentine [MVP-Outlook]" wrote in message
...
I'm not following. I don't understand how you could have had both XP Fax
drivers and Vista Fax drivers on the same partition.

.
.
I'm referring to the fax drivers from Canon, not from Microsoft. I
downloaded the Vista drivers from Canon for the ir2020 and uninstalled the
existing XP drivers. It may have been a unified driver package which
contained driver updates for XP as well, but it wasn't described that way
on the website. Problems with Outlook 2007 weren't even mentioned.

The windows fax software itself wasn't touched unless Canon's drivers
replaced something behind the scenes.


 




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