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#1
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Normal File already exists?
Hi there,
Every time I close Word 2003, I got this message: "The file Normal already exists. Do you want to replace the existing file?" There are 3 buttons: Save, No and Cancel. If I click Save, Word will save and exit. If I click NO, Word will ask me enter a file to save. Anyone knows how to fix this problem? It's annoying that you have to click SAVE every time exit Word. I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance. |
#2
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Try disabling the Office Plugin that comes with Symantec/Norton
AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more info. Tieu wrote: Hi there, Every time I close Word 2003, I got this message: "The file Normal already exists. Do you want to replace the existing file?" There are 3 buttons: Save, No and Cancel. If I click Save, Word will save and exit. If I click NO, Word will ask me enter a file to save. Anyone knows how to fix this problem? It's annoying that you have to click SAVE every time exit Word. I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance. |
#3
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See http://office.microsoft.com/en-us/as...514521033.aspx
-- Terry Farrell - Word MVP http://word.mvps.org/ "Tieu" wrote in message ... : Hi there, : : Every time I close Word 2003, I got this message: "The file Normal already : exists. Do you want to replace the existing file?" There are 3 buttons: : Save, No and Cancel. If I click Save, Word will save and exit. If I click : NO, Word will ask me enter a file to save. Anyone knows how to fix this : problem? It's annoying that you have to click SAVE every time exit Word. : : I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance. : : |
#4
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In addition to the solutions already posted, you may also get this message
if you have an orphan temporary file left from normal.dot see http://www.gmayor.com/what_to_do_when_word_crashes.htm. As orphans are always a result of crashes and as they often cause problems, you should investigate these first. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tieu wrote: Hi there, Every time I close Word 2003, I got this message: "The file Normal already exists. Do you want to replace the existing file?" There are 3 buttons: Save, No and Cancel. If I click Save, Word will save and exit. If I click NO, Word will ask me enter a file to save. Anyone knows how to fix this problem? It's annoying that you have to click SAVE every time exit Word. I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance. |
#5
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Thank you all. I unregistered OFFICEAV.DLL. Everything's back to normal.
Thanks again. |
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