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#1
November 24th, 2007, 10:49 PM
posted to microsoft.public.office.setup
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Loading Office 2007 on a 2nd PC
I successfully loaded Office 2007 on my laptop but when I try to load it on
my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions? 
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#2
November 25th, 2007, 12:06 AM
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Loading Office 2007 on a 2nd PC
Did you get Office with your laptop or buy it separately?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#3
November 25th, 2007, 02:25 PM
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Loading Office 2007 on a 2nd PC
I purchased Office 2007 separately. My laptop is running XP Pro and my
desktop is running XP Home Edition Service Pack 2, Version 2002. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#4
November 25th, 2007, 07:52 PM
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Loading Office 2007 on a 2nd PC
Have you tried another CD to see if it's the disk drive? Have tou tried
inserting the CD in another system to see if it's the disk? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... I purchased Office 2007 separately. My laptop is running XP Pro and my desktop is running XP Home Edition Service Pack 2, Version 2002. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#5
November 26th, 2007, 12:27 AM
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Loading Office 2007 on a 2nd PC
JoAnn - I did not try another disk in the drive. I have two drives on my
desktop. I suppose it is possible that both failed. I will try and see if I can get other disk to work and get back to you. Thanks for the suggestion. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#6
November 26th, 2007, 02:54 AM
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Loading Office 2007 on a 2nd PC
JoAnn - I tried to read disks in both of the drives and they both failed. I
think you solved the problem why Office wouldn't load, but now I have a whole new set of problems that quite frankly, I don't know how to fix. The device manager said they were working properly. I did "uninstall" both of the drives and Windows reinstalled them upon "restart" but neither one works. I know this isn't your specialty but any suggestions would be appreciated. Thanks. "JoAnn Paules" wrote: Have you tried another CD to see if it's the disk drive? Have tou tried inserting the CD in another system to see if it's the disk? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... I purchased Office 2007 separately. My laptop is running XP Pro and my desktop is running XP Home Edition Service Pack 2, Version 2002. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#7
November 27th, 2007, 03:33 PM
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Loading Office 2007 on a 2nd PC
Have you tried another CD to see if it's your drives or the disks
themselves? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... JoAnn - I tried to read disks in both of the drives and they both failed. I think you solved the problem why Office wouldn't load, but now I have a whole new set of problems that quite frankly, I don't know how to fix. The device manager said they were working properly. I did "uninstall" both of the drives and Windows reinstalled them upon "restart" but neither one works. I know this isn't your specialty but any suggestions would be appreciated. Thanks. "JoAnn Paules" wrote: Have you tried another CD to see if it's the disk drive? Have tou tried inserting the CD in another system to see if it's the disk? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... I purchased Office 2007 separately. My laptop is running XP Pro and my desktop is running XP Home Edition Service Pack 2, Version 2002. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#8
November 27th, 2007, 04:04 PM
posted to microsoft.public.office.setup
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Loading Office 2007 on a 2nd PC
JoAnn - It appears that the problem was with my disk drive. I tried loading
it using an external disk drive and it worked! Thank you so much for youor assistance. Angelo "Angelo" wrote: JoAnn - I did not try another disk in the drive. I have two drives on my desktop. I suppose it is possible that both failed. I will try and see if I can get other disk to work and get back to you. Thanks for the suggestion. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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#9
November 28th, 2007, 05:27 PM
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Loading Office 2007 on a 2nd PC
I am not be the guru that some of the other MVPs are but I've learned you
need to try the obvious stuff first and eliminate certain factors. In your case I wanted to see if it was the disk or the hardware. ;-) -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Angelo" wrote in message ... JoAnn - It appears that the problem was with my disk drive. I tried loading it using an external disk drive and it worked! Thank you so much for youor assistance. Angelo "Angelo" wrote: JoAnn - I did not try another disk in the drive. I have two drives on my desktop. I suppose it is possible that both failed. I will try and see if I can get other disk to work and get back to you. Thanks for the suggestion. "Angelo" wrote: I successfully loaded Office 2007 on my laptop but when I try to load it on my desktop, the system doesn't see the disk in the drive at all. It will not auto start nor can I manually start the set up since the system doesn't see it. Any suggestions?
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