Severe problems activating Office Professional Edition 2003

When I took delivery of my PC a couple of months ago, it had a trial version
of Office Standard Edition 2003 installed. I was not prompted to activate the
software, so I just thought I would install the Office Professional Edition
2003 I had purchased with my computer when the trial version of Office
Standard Edition ran out.

After a few weeks, the trial version went into reduced functionality mode,
so I installed Office Professional, which then worked fine for the last few
weeks.

Today, Office Professional has gone into reduced functionality mode and it
has occurred to me (having been to many websites this evening to work out why
this has happened) that the Activation Wizard did not appear when I installed
Office Professional and has not appeared since.

I have tried to do Help Activate Product from the menu at the top of the
screen in all of the office programmes (ie Outlook, Word, Excel, etc), but
nothing happens. I do not even get a dialogue box to say that the product has
already been activated, which I believe should happen if the product has been
activated.

I also tried something that I found on the Microsoft support site. They
suggested removing a file called opa11.dat in C:\Documents and settings\All
users\Application data\Microsoft\Office\Data, which can apparently sometimes
prevent the activation wizard from working. I did this, and tried starting an
office programme and doing Help Activate product, but again nothing
happened.

I have also this evening uninstalled both Office Professional and Office
Standard (which was still on the list of programmes in add/remove software),
then reinstalled Office Professional. The Activation Wizard did not appear
when I started any of the Office programmes, and all the programmes were
still in reduced functionality mode.

Finally this evening, I called the Microsoft activation helpline. They could
not activate my software because I need an Identification ID apparently. But
they did suggest that I uninstall office Professional again, defragment the
drive, shut down the computer and then reinstall the software. I tried this
(and I also deleted the opa11.dat file after I'd reinstalled Office and
before I started up any office programmes), but the Activation Wizard still
did not appear, either when I started any of the Office programmes, or when I
did Help Activate product in any of them.

Does anyone have any ideas, please?

Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.

Anyone have any other ideas, please?

"Milly Staples [MVP - Outlook]" wrote:

Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

Is your Office 2003 Professional a Retail version or an Update version =


--=20
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message =
...
Milly, thanks for this, but, as noted in paragraph six of my original =
post, I=20
have already tried uninstalling both products and reinstalling the =
version=20
that I purchased.
=20
Anyone have any other ideas, please?
=20
"Milly Staples [MVP - Outlook]" wrote:
=20
Uninstall both products and install your purchased retail version.
=20
--=C2=81
Milly Staples [MVP - Outlook]
=20
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
=20
After furious head scratching, ENACL125 asked:
=20
| When I took delivery of my PC a couple of months ago, it had a =
trial
| version of Office Standard Edition 2003 installed. I was not =
prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced =
functionality
| mode, so I installed Office Professional, which then worked fine =
for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this =
evening
| to work out why this has happened) that the Activation Wizard did =
not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box =
to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which =
can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an =
Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer =
and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when =
I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?=20
=20
=20

Hi Peter, sorry, I'm not quite sure which it is, but let me tell you what I
do know.

When I got the computer there was a trial version of Office Standard
installed.

The PC manufacturer (MESH, in the UK) also sent me the disk for Office
Professional, which I'd purchased as part of my computer, but was not
installed by MESH.

On the packet for that disk, on the Certificate of Authenticity, it says
says OEM Software.

At no stage since I installed Professional Edition has the Activation Wizard
run, and now it's gone into reduced functionality.

One other thing, this evening, I've also run Windows Install Clean Up
(msicuu2.exe), but that hasn't made any difference - ie OAW doesn't start
when I start an Office programme and nothing at all happens when I do Help
Activate Product.

Hope that's in some way helpful.

I really appreciate your help, and that of anyone else who's reading my posts.





"Peter Foldes" wrote:

Is your Office 2003 Professional a Retail version or an Update version

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message ...
Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.

Anyone have any other ideas, please?

"Milly Staples [MVP - Outlook]" wrote:

Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

Said the OP:
After a few weeks, the trial version went into reduced functionality mode,
so I installed Office Professional, which then worked fine for the last few
weeks.

"Milly Staples [MVP - Outlook]"
wrote in message
...
Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

If you put in that OEM CD and right click and select Explore. What is =
the size of that Office Proffessional file on that OEM CD. You also =
mentioned that this OEM CD is marked as OEM Software. How many other =
programs are on this Software CD. I am trying to deduct what and if it =
is actually a full version of Office which should take up most or all of =
that CD.

Can you post back with the above answers. I got a feeling that it is not =
the full version or it may contain only Word,etc. It may also be a trial =
of Office 2003.=20

--=20
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message =
...
Hi Peter, sorry, I'm not quite sure which it is, but let me tell you =
what I=20
do know.
=20
When I got the computer there was a trial version of Office Standard=20
installed.
=20
The PC manufacturer (MESH, in the UK) also sent me the disk for Office =

Professional, which I'd purchased as part of my computer, but was not=20
installed by MESH.
=20
On the packet for that disk, on the Certificate of Authenticity, it =
says=20
says OEM Software.
=20
At no stage since I installed Professional Edition has the Activation =
Wizard=20
run, and now it's gone into reduced functionality.
=20
One other thing, this evening, I've also run Windows Install Clean Up=20
(msicuu2.exe), but that hasn't made any difference - ie OAW doesn't =
start=20
when I start an Office programme and nothing at all happens when I do =
Help =20
Activate Product.
=20
Hope that's in some way helpful.
=20
I really appreciate your help, and that of anyone else who's reading =
my posts.
=20
=20
=20
=20
=20
"Peter Foldes" wrote:
=20
Is your Office 2003 Professional a Retail version or an Update =
version=20
=20
--=20
Peter
=20
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be =
acknowledged.
=20
"ENACL125" wrote in message =
...
Milly, thanks for this, but, as noted in paragraph six of my =
original post, I=20
have already tried uninstalling both products and reinstalling the =
version=20
that I purchased.
=20
Anyone have any other ideas, please?
=20
"Milly Staples [MVP - Outlook]" wrote:
=20
Uninstall both products and install your purchased retail version.
=20
--=C2=81
Milly Staples [MVP - Outlook]
=20
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted =
without
reading.
=20
After furious head scratching, ENACL125 asked:
=20
| When I took delivery of my PC a couple of months ago, it had a =
trial
| version of Office Standard Edition 2003 installed. I was not =
prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my =
computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced =
functionality
| mode, so I installed Office Professional, which then worked fine =
for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality =
mode
| and it has occurred to me (having been to many websites this =
evening
| to work out why this has happened) that the Activation Wizard =
did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the =
top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue =
box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support =
site.
| They suggested removing a file called opa11.dat in C:\Documents =
and
| settings\All users\Application data\Microsoft\Office\Data, which =
can
| apparently sometimes prevent the activation wizard from working. =
I
| did this, and tried starting an office programme and doing Help =

| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional =
and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the =
Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation =
helpline.
| They could not activate my software because I need an =
Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer =
and
| then reinstall the software. I tried this (and I also deleted =
the
| opa11.dat file after I'd reinstalled Office and before I started =
up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or =
when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?=20
=20
=20

Thanks Peter. When I go into Explore and right-click on the CD drive and go
to properties, it says the disc has 391MB of used space and 0MB of free space.

Also, whenever I've installed it onto my computer I've done a custom install
(just out of curiosity, to see what's on there), and I therefore know that it
has Access, Excel, Word, Outlook, Powerpoint and Publisher, and when I go
into the Microsoft Office sub-menu of my programmes menu, all these
programmes are indeed there, plus another sub-menu called Microsoft Office
Tools, containing 9 items (Activation Wizard isn't one of them!).

From what you wrote, it sounds like the full version to me. Do you think so?

Many thanks.

"Peter Foldes" wrote:

If you put in that OEM CD and right click and select Explore. What is the size of that Office Proffessional file on that OEM CD. You also mentioned that this OEM CD is marked as OEM Software. How many other programs are on this Software CD. I am trying to deduct what and if it is actually a full version of Office which should take up most or all of that CD.

Can you post back with the above answers. I got a feeling that it is not the full version or it may contain only Word,etc. It may also be a trial of Office 2003.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message ...
Hi Peter, sorry, I'm not quite sure which it is, but let me tell you what I
do know.

When I got the computer there was a trial version of Office Standard
installed.

The PC manufacturer (MESH, in the UK) also sent me the disk for Office
Professional, which I'd purchased as part of my computer, but was not
installed by MESH.

On the packet for that disk, on the Certificate of Authenticity, it says
says OEM Software.

At no stage since I installed Professional Edition has the Activation Wizard
run, and now it's gone into reduced functionality.

One other thing, this evening, I've also run Windows Install Clean Up
(msicuu2.exe), but that hasn't made any difference - ie OAW doesn't start
when I start an Office programme and nothing at all happens when I do Help
Activate Product.

Hope that's in some way helpful.

I really appreciate your help, and that of anyone else who's reading my posts.





"Peter Foldes" wrote:

Is your Office 2003 Professional a Retail version or an Update version

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message ...
Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.

Anyone have any other ideas, please?

"Milly Staples [MVP - Outlook]" wrote:

Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

Hi Brian. I can't see anything new in your post. Am I being blind?!! If
you've any ideas I'd love to hear them. Many thanks for any help you can give.

"Brian" wrote:

Said the OP:
After a few weeks, the trial version went into reduced functionality mode,
so I installed Office Professional, which then worked fine for the last few
weeks.

"Milly Staples [MVP - Outlook]"
wrote in message
...
Uninstall both products and install your purchased retail version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ENACL125 asked:

| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?

Did you try and uninstall the old Trial version and this new one. Then =
re-install only the Office Pro. Try uninstalling all Office products and =
try a new install.

--=20
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ENACL125" wrote in message =
...
Thanks Peter. When I go into Explore and right-click on the CD drive =
and go=20
to properties, it says the disc has 391MB of used space and 0MB of =
free space.
=20
Also, whenever I've installed it onto my computer I've done a custom =
install=20
(just out of curiosity, to see what's on there), and I therefore know =
that it=20
has Access, Excel, Word, Outlook, Powerpoint and Publisher, and when I =
go=20
into the Microsoft Office sub-menu of my programmes menu, all these=20
programmes are indeed there, plus another sub-menu called Microsoft =
Office=20
Tools, containing 9 items (Activation Wizard isn't one of them!).
=20
From what you wrote, it sounds like the full version to me. Do you =
think so?
=20
Many thanks.
=20
"Peter Foldes" wrote:
=20
If you put in that OEM CD and right click and select Explore. What is =
the size of that Office Proffessional file on that OEM CD. You also =
mentioned that this OEM CD is marked as OEM Software. How many other =
programs are on this Software CD. I am trying to deduct what and if it =
is actually a full version of Office which should take up most or all of =
that CD.
=20
Can you post back with the above answers. I got a feeling that it is =
not the full version or it may contain only Word,etc. It may also be a =
trial of Office 2003.=20
=20
--=20
Peter
=20
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be =
acknowledged.
=20
"ENACL125" wrote in message =
...
Hi Peter, sorry, I'm not quite sure which it is, but let me tell =
you what I=20
do know.
=20
When I got the computer there was a trial version of Office =
Standard=20
installed.
=20
The PC manufacturer (MESH, in the UK) also sent me the disk for =
Office=20
Professional, which I'd purchased as part of my computer, but was =
not=20
installed by MESH.
=20
On the packet for that disk, on the Certificate of Authenticity, it =
says=20
says OEM Software.
=20
At no stage since I installed Professional Edition has the =
Activation Wizard=20
run, and now it's gone into reduced functionality.
=20
One other thing, this evening, I've also run Windows Install Clean =
Up=20
(msicuu2.exe), but that hasn't made any difference - ie OAW doesn't =
start=20
when I start an Office programme and nothing at all happens when I =
do Help =20
Activate Product.
=20
Hope that's in some way helpful.
=20
I really appreciate your help, and that of anyone else who's =
reading my posts.
=20
=20
=20
=20
=20
"Peter Foldes" wrote:
=20
Is your Office 2003 Professional a Retail version or an Update =
version=20
=20
--=20
Peter
=20
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be =
acknowledged.
=20
"ENACL125" wrote in message =
...
Milly, thanks for this, but, as noted in paragraph six of my =
original post, I=20
have already tried uninstalling both products and reinstalling =
the version=20
that I purchased.
=20
Anyone have any other ideas, please?
=20
"Milly Staples [MVP - Outlook]" wrote:
=20
Uninstall both products and install your purchased retail =
version.
=20
--=C2=81
Milly Staples [MVP - Outlook]
=20
Post all replies to the group to keep the discussion intact. =
All
unsolicited mail sent to my personal account will be deleted =
without
reading.
=20
After furious head scratching, ENACL125 asked:
=20
| When I took delivery of my PC a couple of months ago, it had =
a trial
| version of Office Standard Edition 2003 installed. I was not =
prompted
| to activate the software, so I just thought I would install =
the
| Office Professional Edition 2003 I had purchased with my =
computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced =
functionality
| mode, so I installed Office Professional, which then worked =
fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced =
functionality mode
| and it has occurred to me (having been to many websites this =
evening
| to work out why this has happened) that the Activation Wizard =
did not
| appear when I installed Office Professional and has not =
appeared
| since.
|
| I have tried to do Help Activate Product from the menu at =
the top
| of the screen in all of the office programmes (ie Outlook, =
Word,
| Excel, etc), but nothing happens. I do not even get a =
dialogue box to
| say that the product has already been activated, which I =
believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support =
site.
| They suggested removing a file called opa11.dat in =
C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, =
which can
| apparently sometimes prevent the activation wizard from =
working. I
| did this, and tried starting an office programme and doing =
Help
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional =
and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. =
The
| Activation Wizard did not appear when I started any of the =
Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation =
helpline.
| They could not activate my software because I need an =
Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the =
computer and
| then reinstall the software. I tried this (and I also deleted =
the
| opa11.dat file after I'd reinstalled Office and before I =
started up
| any office programmes), but the Activation Wizard still did =
not
| appear, either when I started any of the Office programmes, =
or when I
| did Help Activate product in any of them.
|
| Does anyone have any ideas, please?=20
=20
=20