Office 97 Setup Non-responsive

Hi Jeff,

You're completely wrong with what you've been posting.
1. When installing the Office 2003 upgrade, Vista doesn't care about what's on the Office 97 CD - it's the Office 2003 installer
that cares. For what it's worth, I have installed an Office 2000 upgrade onto a Vista PC using Office 4 (from 1994) as the
qualifying product - without first installing Office 4.
2. The OP has not come to the end of the line - because your basic premise re (1) is wrong.
3. You don't need to use REGEDIT to remove all traces of Office 97 - the Office 97 installer will do that when the uninstall process
is run (whether by Office 97 or Office 2003). MS also supplies a separate tool for erasing Office 97 on systems where the Office 97
CD has been lost.

--
Cheers
macropod
[Microsoft MVP - Word]


"Jeff Strickland" wrote in message ...

"macropod" wrote in message ...
Hi,

Office 97 is not supported on Windows Vista so, even if you can instal it successfully, don't be surprised if it doesn't run
properly. Office 2003 is fully supported, however.

If Office 2003 is an upgrade from Office 97, the most you should neeed to do is to insert the Office 97 CD when prompted by the
Office 2003 installer for the qualifying previous version.


I did not know that would work. So, you start the Office 2003 Upgrade, swap to the Office 97 CD to get over the speed bump of not
actually having a prior version of Office to upgrade, then swap again to the 2003 CD and continue?

Hmmm ...

I've not tried that, but logic says that Vista would object to Office 97 and prevent this strategy from working out well. Of
course, we are talking about Windows, and LOGIC is not always reliable in trying to figure stuff out.

Sorry.



"DL" wrote in message
...
Completely wrong

"Jeff Strickland" wrote in message
...
I'm not sure that Vista will run Office 97, and attempting to install
that product in the hopes that an upgrade to Office 2003 could then be
installed is misguided.

IF your version of Office 2003 is an Upgrade Edition, then I believe
you're out of luck loading it onto your Vista machine. Office 2003 most
certainly will run on Vista, that's fine. But I'm not sure that Vista
will support Office 97. Vista does not know that your next move is to
upgrade to Office 2003, so it assumes that your installation of Office 97
is the end of the line. If it does not like Office 97, it will not allow
it to be loaded.

I loaded Office 2003 onto my Vista machine, so there is no problem there.
But, my Office is not an upgrade version.

You may have backed yourself into a corner where you have to use REGEDIT
to remove all instances of Office 97. If you do not know how to do this,
you are in for some trouble because you can hose your Registry in a
serious way.

The Registry has a Search (Find and Find Next) feature that allows you to
input search strings to find. Input a string such as MSOFFICE 97, and
delete all instances that are found. This will wipe Office 97 and let you
move on with another install.




"Elder" wrote in message
...
I attempted to install Office 97 on new computer with Vista OS and
upgrade
with Office 2003 Upgrade. Both licensed software.
I put in the Office 2003 CD and system asked for Office 97 CD which I
inserted. The 2003 would not install (Set-up Non-Responsive) so I
attempted
to install Office 97 first. That partially installed before also going
non-responsive.
I tried a number of times to install to no avail. Finally I tried to
uninstall/remove Office 97 (310MB) but consistently received a "Set-up
Non-Responsive" on a number of attempts.
Can anyone help?
Thank you
--
TOB