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Problem converting trial to paid. Won't accept product key.



 
 
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  #11  
Old May 1st, 2009, 03:48 AM posted to microsoft.public.office.setup
Peter Foldes
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Posts: 3,300
Default Problem converting trial to paid. Won't accept product key.

Whatever you say Eric. If you know so much then why post here . You can then solve
the issue all by yourself. Sounds just about right, Eh

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"eric3" wrote in message
...
Not true. The issue with "cannot find wordlr.cab came up BEFORE I tried to
install the trial.
Installing the trial was an attempt to work around this problem.
The errors of cannot find wordlr.cab, excellr.cab, etc. is well known and
has happened to many people using all different configurations. Many people
have said MS has admitted to a flawed installation process but no one can
seem to find a consistent workaround.

Eric



Your install disk is not buggy. What you are seeing is the effect of you trying
to
install a full version of Office over a Trial version

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"eric3" wrote in message
...


When I get some time, I'll try it but from everything I read about the
wordlr.cab issue, it is not because of anything on the pc it is because of a
buggy install disc so I doubt a clean install will make a difference.

Thanks for your effort.




  #12  
Old May 1st, 2009, 04:06 AM posted to microsoft.public.office.setup
eric3
external usenet poster
 
Posts: 7
Default Problem converting trial to paid. Won't accept product key.

Dude, don't get defensive. I don't think I know so much, but you said
something that is clearly incorrect based on the original post. I was just
pointing that out. Just say, Oh, my bad. No big deal.

I know you are aware of this wordLR.cab issue as I have seen you answer
posts about it before. If you don't know the answer just say so, I'll look
elsewhere.





"Peter Foldes" wrote:

Whatever you say Eric. If you know so much then why post here . You can then solve
the issue all by yourself. Sounds just about right, Eh

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"eric3" wrote in message
...
Not true. The issue with "cannot find wordlr.cab came up BEFORE I tried to
install the trial.
Installing the trial was an attempt to work around this problem.
The errors of cannot find wordlr.cab, excellr.cab, etc. is well known and
has happened to many people using all different configurations. Many people
have said MS has admitted to a flawed installation process but no one can
seem to find a consistent workaround.

Eric



Your install disk is not buggy. What you are seeing is the effect of you trying
to
install a full version of Office over a Trial version

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"eric3" wrote in message
...


When I get some time, I'll try it but from everything I read about the
wordlr.cab issue, it is not because of anything on the pc it is because of a
buggy install disc so I doubt a clean install will make a difference.

Thanks for your effort.




  #13  
Old May 3rd, 2009, 06:37 AM posted to microsoft.public.office.setup
eric3
external usenet poster
 
Posts: 7
Default Problem converting trial to paid. Won't accept product key.



After several hours on this problem and 4 hours on the phone with MS support
people who were as arrogant and clueless as Peter, I finally got this fixed
through no help of theirs.
I tried every suggestion- converting the trial, uninstalling old copies of
Office, copying the install disc to HD and mounting to virtual drive,
deleting registry keys.

Finally I discovered a bunch of torrents of Office 2007. After several
tries getting ISO files which didn't work, I found one that actually put the
install files on my Hard Drive.
http://isohunt.com/torrent_details/6...07?tab=summary

Obviously these torrents are often used by hackers but I used my legit
product key and it worked.

Not the way I would have preferred to get the files but since MS was of zero
assistance.
The frustration is they have known about this issue but have failed for
nearly 2 years to address it.

 




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