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mo ving my MS Office Pro 2002



 
 
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  #11  
Old July 7th, 2007, 10:49 PM posted to microsoft.public.office.misc
JoAnn Paules
external usenet poster
 
Posts: 10,630
Default mo ving my MS Office Pro 2002

I use a zippered binder that holds about 300 CDs. And I know exactly where
it is.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Wayne" wrote in message
...
Hey I contacted a MS kb number someone suggested and it said it support
all
versions of the MS Office Xp Pro, but it will be just an attempt to
retreive
the one I bought and you are very correct, I do need to take better care
of
the program disks I have! Any specially product you know of that is is
made
for storing disks? Anyway thanks a lot!

"Hertz_Donut" wrote:


"Wayne" wrote in message
...
I purchased MS Office Pro in 2002 and installed it on my computer. Is
there
a way to move the whole application to my newer window xp computer? I
do
not
have the Program disc anymore but I do have my key #


MS no longer provides support for Office XP and earlier.
Your only real choices are to buy a newer version, or to search on eBay
for
a disc., If you decide to go the eBay rout, make sure that you are
buying a
legitimate OEM or Retail disc, not a hacked disk or a copy.

In the future, you should get in the habit of properly caring for and
storing the
software you buy. It will be cheaper than having to rebuy it every time
you
need to
re-install.


Honu





  #12  
Old July 7th, 2007, 10:51 PM posted to microsoft.public.office.misc
JoAnn Paules
external usenet poster
 
Posts: 10,630
Default mo ving my MS Office Pro 2002

I suspect that you may not have made your problem clear to the rep. I don't
know where you are located but this information is what I have saved:

http://support.microsoft.com/default...b;en-us;302822
Order a replacement CD
U.S. customers can contact the Microsoft Order Desk at the following phone
number:
(800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time.
Canadian customers can contact the Canadian Order Desk at the following
number:
(800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time.


--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Wayne" wrote in message
...
I have the owner's manual, so "support" was not the problem, it could be I
did not make my problem to the Rep as to what I was needing?? However, I
hardly conveyed the fact my problem regarded the MS Office PRO 2002
version (
original cost over $529,00) and right off the start the Rep insisted they
did
not even have a 2002 version available so, there was no way MS could help
me.
Really this was 2005 and MS had destoryed all copies of the 2002
version...I
don't think so!! I would very much appreciate any particular MS site you
might recommend I contact for help!! Anyway, I see you are very busy
helping
many of the problems people ask on this discussion board and I know we all
thank you very for the help you offer! Wayne

"JoAnn Paules" wrote:

I'm not talking about "support", I'm talking about sending me new CDs. I
had
to replace my XP version last year, prior to 2007 being released. It's a
free phone call - worth trying, ya know.
--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Wayne" wrote in message
...
Thank you very much.. I beleive you both are correct! I called MS
about
a
year ago and I was told MS does not support any version over two yrs
old.
I
ran accross this forum and thought there might be a whiz out there who
might
know of a solution. Thanks so much for your help and reply!!

"JoAnn Paules" wrote:

They would (will?) replace the disks for a retail version of Office
2002
only, not OEM. No first-borns are required, the verify the validity of
the
key, take your shipping information, charge card number and say thank
you.

The only question I has is whether they are still replacing that
version
now
that 2007 has been released.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Tim" tim_at_overthere.com wrote in message
news I believe MS can provide replacement discs for a nominal fee. I've
never
done it so I don't know how much proof they need or if they require
your
first-born. And I'm not sure if that applies to out-of-date versions.

But since you know your product key, if you can borrow someone
else's
disc, you can install it that way. You might want to keep better
track
of
your discs...it makes re-installing much easier ;-)

Also, if both PCs can/will be used simultaneously, you really need
to
purchase a new Office license per the EULA.

Tim

"Wayne" wrote in message
...
I purchased MS Office Pro in 2002 and installed it on my computer.
Is
there
a way to move the whole application to my newer window xp computer?
I
do
not
have the Program disc anymore but I do have my key #




 




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