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Setup did not complete successfully



 
 
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Old March 17th, 2010, 02:19 AM posted to microsoft.public.office.setup
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Default Setup did not complete successfully

I have Office Small Business 2007 installed. I inserted disk 1 to
change the components
installed, setup tried to run and then I received the message "Setup
did not
complete successfully. An error occurred during the installation and
setup
was unable to complete." I sent the error report to MS. This error
results
every time I insert disk 1.

Disk 2 setup works fine. I concluded I may have a bad disk and
contacted MS
for replacement disks. The replacement disk 1 still gives me the same
error
message. Replacement disk 2 works as it should.

I tried all of the following, but still get the error:
- ran setup from autorun
- bypassed autorun and ran setup directly by executing setup.exe
- ran setup from My Computer
- ran setup in Windows Safe Mode

I thought about uninstalling, but if I do and the problem persists,
my
ability to run my business stops dead.

Any ideas on what I should do?
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