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Windows installer runs when opening Office 2003



 
 
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  #1  
Old March 9th, 2010, 06:02 PM posted to microsoft.public.office.setup
Billns
external usenet poster
 
Posts: 88
Default Windows installer runs when opening Office 2003

I have both Office 2003 and Office 2007 installed on my XP Pro machine.
Office 2007 is working just fine, but in the past month or so I see the
Windows Installer preparing to install message every time I start Word,
Excel, Access, or Publishing 2003. All four programs open after a minute
or so; in Word I get an error message: "An error occurred and this
feature is no longer functioning properly. Please run setup and select
Repair." The other three programs do not display such a message. I have
not installed Powerpoint 2003.

I have tried running Setup from my Office 2003 CD, but I get another
error message: "Patch package could not be opened."

I tried running "Detect and Repair" from the Help menu in Excel 2003 and
got the same patch package error message.

Is there an easy solution to the problem or is it time to give up on the
earlier version? I use Office 2007 much more often than 2003.

I have downloaded the Windows Installed CleanUp utility as suggested in
another thread, but I'm not sure whether running that will help.

Bill
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  #2  
Old March 9th, 2010, 06:08 PM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default Windows installer runs when opening Office 2003

See if this will solve the issue

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Billns" wrote in message
...
I have both Office 2003 and Office 2007 installed on my XP Pro machine. Office 2007
is working just fine, but in the past month or so I see the Windows Installer
preparing to install message every time I start Word, Excel, Access, or Publishing
2003. All four programs open after a minute or so; in Word I get an error message:
"An error occurred and this feature is no longer functioning properly. Please run
setup and select Repair." The other three programs do not display such a message. I
have not installed Powerpoint 2003.

I have tried running Setup from my Office 2003 CD, but I get another error
message: "Patch package could not be opened."

I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the
same patch package error message.

Is there an easy solution to the problem or is it time to give up on the earlier
version? I use Office 2007 much more often than 2003.

I have downloaded the Windows Installed CleanUp utility as suggested in another
thread, but I'm not sure whether running that will help.

Bill


  #3  
Old March 9th, 2010, 08:16 PM posted to microsoft.public.office.setup
Billns
external usenet poster
 
Posts: 88
Default Windows installer runs when opening Office 2003

On 3/9/2010 10:08 AM, Peter Foldes wrote:
See if this will solve the issue

http://support.microsoft.com/kb/290301

I was hoping to find a method that would not require re-installing
Office 2003. The utility mentioned in the kb article tells me that the
programs will not work properly after deleting the Installer files.

I've got Office 2003 on my laptop, too. I may just fire up that machine
when I want to run 2003 stuff, which isn't very often.

Bill
  #4  
Old March 10th, 2010, 04:31 PM posted to microsoft.public.office.setup
Jeff Strickland
external usenet poster
 
Posts: 313
Default Windows installer runs when opening Office 2003


"Billns" wrote in message
...
I have both Office 2003 and Office 2007 installed on my XP Pro machine.
Office 2007 is working just fine, but in the past month or so I see the
Windows Installer preparing to install message every time I start Word,
Excel, Access, or Publishing 2003. All four programs open after a minute or
so; in Word I get an error message: "An error occurred and this feature is
no longer functioning properly. Please run setup and select Repair." The
other three programs do not display such a message. I have not installed
Powerpoint 2003.

I have tried running Setup from my Office 2003 CD, but I get another error
message: "Patch package could not be opened."

I tried running "Detect and Repair" from the Help menu in Excel 2003 and
got the same patch package error message.

Is there an easy solution to the problem or is it time to give up on the
earlier version? I use Office 2007 much more often than 2003.

I have downloaded the Windows Installed CleanUp utility as suggested in
another thread, but I'm not sure whether running that will help.

Bill



Try using Windows Explorer and navigating to the Office Folder and opening
the .EXE file directly from there.

If it works, then your shortcuts are hosed up. You can make new shortcuts
from the EXEs.






  #5  
Old March 10th, 2010, 05:01 PM posted to microsoft.public.office.setup
Billns
external usenet poster
 
Posts: 88
Default Windows installer runs when opening Office 2003

On 3/10/2010 8:31 AM, Jeff Strickland wrote:
wrote in message
...
I have both Office 2003 and Office 2007 installed on my XP Pro machine.
Office 2007 is working just fine, but in the past month or so I see the
Windows Installer preparing to install message every time I start Word,
Excel, Access, or Publishing 2003. All four programs open after a minute or
so; in Word I get an error message: "An error occurred and this feature is
no longer functioning properly. Please run setup and select Repair." The
other three programs do not display such a message. I have not installed
Powerpoint 2003.

I have tried running Setup from my Office 2003 CD, but I get another error
message: "Patch package could not be opened."

I tried running "Detect and Repair" from the Help menu in Excel 2003 and
got the same patch package error message.

Is there an easy solution to the problem or is it time to give up on the
earlier version? I use Office 2007 much more often than 2003.

I have downloaded the Windows Installed CleanUp utility as suggested in
another thread, but I'm not sure whether running that will help.

Bill



Try using Windows Explorer and navigating to the Office Folder and opening
the .EXE file directly from there.

If it works, then your shortcuts are hosed up. You can make new shortcuts
from the EXEs.

Thanks for the response, but I still get the Windows Installer start
screen using this approach.

Bill
  #6  
Old March 10th, 2010, 06:30 PM posted to microsoft.public.office.setup
Billns
external usenet poster
 
Posts: 88
Default Windows installer runs when opening Office 2003

On 3/10/2010 9:01 AM, Billns wrote:
On 3/10/2010 8:31 AM, Jeff Strickland wrote:
wrote in message
...
I have both Office 2003 and Office 2007 installed on my XP Pro machine.
Office 2007 is working just fine, but in the past month or so I see the
Windows Installer preparing to install message every time I start Word,
Excel, Access, or Publishing 2003. All four programs open after a
minute or
so; in Word I get an error message: "An error occurred and this
feature is
no longer functioning properly. Please run setup and select Repair." The
other three programs do not display such a message. I have not installed
Powerpoint 2003.

I have tried running Setup from my Office 2003 CD, but I get another
error
message: "Patch package could not be opened."

I tried running "Detect and Repair" from the Help menu in Excel 2003 and
got the same patch package error message.

Is there an easy solution to the problem or is it time to give up on the
earlier version? I use Office 2007 much more often than 2003.

I have downloaded the Windows Installed CleanUp utility as suggested in
another thread, but I'm not sure whether running that will help.

Bill



Try using Windows Explorer and navigating to the Office Folder and
opening
the .EXE file directly from there.

If it works, then your shortcuts are hosed up. You can make new shortcuts
from the EXEs.

Thanks for the response, but I still get the Windows Installer start
screen using this approach.

Bill


Rather than getting too upset about this problem, I used the Windows
Installer CleanUp utility to remove the Office 11 installation files,
then deleted all the Office 11 folders on my disk, then removed the
shortcut keys for the various Office 2003 components. Office 2007
insisted on reconfiguring my setup, which took a few minutes and a
restart, but all is well now. I'll use my laptop if and when I want to
work with Office 2003 directly.

Thanks to both for your suggestions.

Bill

 




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