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missing letter, legal options under paper size
I had the same problem after applying the Microsoft Sept. 10, 2003
security update KB824146. [It is possible that the problem started after applying a different update, but I think it was KB824146 that caused it.] After the update the Paper Size option [under Page Setup] in Internet Explorer only had: 16K Ariel B5 Executive(JIS) The machine was Win2000, SP2. IE 5.5 SP1 I first updated IE to 6 and the problem remained. I then did several windows update patches. Those updates we cumulative patch IE6 SP1 (822925) 330994: April 2003 Security Update OE 6 SP1 Q329115: Security Update (win2000) 814078: Security Update (MS Jscript ver 5.6) Security Update, Feb 13, 2002 (MSXML 3.0) The problem was still there, so I did the new Win2000 SP4, and all the paper sizes returned!! -- Doug jeff wrote: After applying Windows updates, the options of letter, legal, etc. do not exist under File..Page Setup..Paper Size within Excel for any printers installed on this PC. The only entry in the drop-down list is A4. I feel that the updates caused this problem, because this particular worksheet is printed daily. The updates were applied on Monday PM and the problem started on Tuesday AM. This particular PC was missing several security updates (including the patch for LovSan), so there were multiple updates applied. This PC is running MS Office 2000 (SP3) and Win2000 (SP2). Anyone have any ideas on this? |
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