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How to send email from another broadband provider.
Hi Everyone I need your help, I have the same issue with Outlook, Outlook
Express and Windows Mail. More and more there is a need to send and receive emails from various broadband connections provided by different ISPs. For example I have a laptop setup with a BT email address via Outlook and the broadband supplied by BT. All works OK at this location. The problem arises when I try to send email from another location with a different provider. I cant believe that this problem is unique to me and lots of people must have the same issues. I cant help thinking that there is someting I am missing in the settings. I guess what I am after are setting that dont have to be changed each time I go to another location. If it helps another example would be a laptop setup with a Tesco.net email address and will not send via the BT Broadband connection but will from a Tesco.net broadband connection. Thanks in antisipation Grandad |
#2
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How to send email from another broadband provider.
"Grandad" wrote in message ... Hi Everyone I need your help, I have the same issue with Outlook, Outlook Express and Windows Mail. More and more there is a need to send and receive emails from various broadband connections provided by different ISPs. For example I have a laptop setup with a BT email address via Outlook and the broadband supplied by BT. All works OK at this location. The problem arises when I try to send email from another location with a different provider. I cant believe that this problem is unique to me and lots of people must have the same issues. I cant help thinking that there is someting I am missing in the settings. I guess what I am after are setting that dont have to be changed each time I go to another location. If it helps another example would be a laptop setup with a Tesco.net email address and will not send via the BT Broadband connection but will from a Tesco.net broadband connection. Thanks in antisipation Grandad You need to authenticate the smtp server. As you didn't tell us your version of Outlook, in 2007 do Tools-Account Settings, highlight the email account, click on Change, More Settings and then Outgoing Server. |
#3
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How to send email from another broadband provider.
Hi Gordon, thanks for the reply.
Mainly it concerns Outlook 2003 and on occasions Outlook 2007, Windows Mail and Outlook Express. If we tick authenticate do we then need to enter the User Name and Password for the broadband connection we are visiting? Thanks Grandad "Gordon" wrote in message ... "Grandad" wrote in message ... Hi Everyone I need your help, I have the same issue with Outlook, Outlook Express and Windows Mail. More and more there is a need to send and receive emails from various broadband connections provided by different ISPs. For example I have a laptop setup with a BT email address via Outlook and the broadband supplied by BT. All works OK at this location. The problem arises when I try to send email from another location with a different provider. I cant believe that this problem is unique to me and lots of people must have the same issues. I cant help thinking that there is someting I am missing in the settings. I guess what I am after are setting that dont have to be changed each time I go to another location. If it helps another example would be a laptop setup with a Tesco.net email address and will not send via the BT Broadband connection but will from a Tesco.net broadband connection. Thanks in antisipation Grandad You need to authenticate the smtp server. As you didn't tell us your version of Outlook, in 2007 do Tools-Account Settings, highlight the email account, click on Change, More Settings and then Outgoing Server. |
#4
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How to send email from another broadband provider.
"Grandad" wrote in message ... Hi Gordon, thanks for the reply. Mainly it concerns Outlook 2003 and on occasions Outlook 2007, Windows Mail and Outlook Express. If we tick authenticate do we then need to enter the User Name and Password for the broadband connection we are visiting? No you shouldn't do. This is nothing to do with how you connect to the internet - Outlook doesn't care - it's all to do with connecting to your smtp server. Use the option "same settings as incoming mail server" and you should be OK to go.... |
#5
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How to send email from another broadband provider.
Hi Gordon
This is the error message we get when we try to send a Tesco email address via a BT broadband connection. We get this also with authenticate ticked. We must be missing something??? An unknown error has occurred. Subject 'Test01', Account: ', Server: 'mail.tesco.net', Protocol: SMTP, Server Response: '421 aamtaout02-winn.ispmail.ntl.com connection refused from [86.147.249.159]', Port 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 "Gordon" wrote in message ... "Grandad" wrote in message ... Hi Gordon, thanks for the reply. Mainly it concerns Outlook 2003 and on occasions Outlook 2007, Windows Mail and Outlook Express. If we tick authenticate do we then need to enter the User Name and Password for the broadband connection we are visiting? No you shouldn't do. This is nothing to do with how you connect to the internet - Outlook doesn't care - it's all to do with connecting to your smtp server. Use the option "same settings as incoming mail server" and you should be OK to go.... |
#6
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How to send email from another broadband provider.
"Grandad" wrote in message ... Hi Gordon This is the error message we get when we try to send a Tesco email address via a BT broadband connection. We get this also with authenticate ticked. We must be missing something??? An unknown error has occurred. Subject 'Test01', Account: ', Server: 'mail.tesco.net', Protocol: SMTP, Server Response: '421 aamtaout02-winn.ispmail.ntl.com connection refused from [86.147.249.159]', Port 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 Change the smtp port number. I /think/ you use 587... |
#7
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How to send email from another broadband provider.
Hi Gordon
I've tried port 587 and we get a similar error message stating it cant find the server. If we are on the right track and its a port number issue would the same port number cover the other ISPs? Regards Grandad "Gordon" wrote in message ... "Grandad" wrote in message ... Hi Gordon This is the error message we get when we try to send a Tesco email address via a BT broadband connection. We get this also with authenticate ticked. We must be missing something??? An unknown error has occurred. Subject 'Test01', Account: ', Server: 'mail.tesco.net', Protocol: SMTP, Server Response: '421 aamtaout02-winn.ispmail.ntl.com connection refused from [86.147.249.159]', Port 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 Change the smtp port number. I /think/ you use 587... |
#8
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How to send email from another broadband provider.
"Grandad" wrote in message ... Hi Gordon I've tried port 587 and we get a similar error message stating it cant find the server. If we are on the right track and its a port number issue would the same port number cover the other ISPs? Regards Grandad The other possibility is to set up a Gmail account and use the smtp server from that..... |
#9
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How to send email from another broadband provider.
Some ISPs require that you use SSL connects when coming from off-domain.
They want to ensure your login credentials cannot be sniffed out from the traffic. You don't need SSL if you're on-domain but they want you using SSL when you are off-domain. You need to check with your e-mail provider or read their web help pages on how to connect when off-domain (which they may refer to as "when travelling"). You are coming from the outside and they need to ensure you have permission to use their service. Note that they may not permit the off-domain settings when you are on-domain. That is, whatever they tell you to use when travelling and coming in from the outside might not work when you are inside their network. Usually you can use their off-domain settings even when on-domain but not always. The nuisance is that you have to define 2 accounts within Outlook for the same mailbox and disable one of them depending on whether you are inside or outside their domain. You can only complain to your ESP (email service provider) regarding that nuisance since it really is an artificial and arbitrary decision (other than SSL connects do incur more resources overhead than clear text logins). Note: SSL connects do NOT encrypt your e-mail traffic. They only protect the login credentials. If you want your e-mail traffic protected, you'll have to look into getting an e-mail certificate (whose public key to give to others so they can encrypt e-mails that they send to you, and you'll need their public key to send encrypted e-mails to them, since encryption is by invite from the recipient). Also, when authenticating to the SMTP mail server, you will need to provide the login credentials for THAT service if it is at a different provider than for your POP service. That is, you obviously cannot reuse the login credentials for your POP service for an SMTP host at a different service. It is unclear if you are mixing a POP service from one provider and an SMTP service from a different provider within the same account defined within Outlook. |
#10
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How to send email from another broadband provider.
Phew - Thank you I'll take the time to diggest all the info you have
provided and let you know the outcome. Kind Regards Grandad "VanguardLH" wrote in message ... Some ISPs require that you use SSL connects when coming from off-domain. They want to ensure your login credentials cannot be sniffed out from the traffic. You don't need SSL if you're on-domain but they want you using SSL when you are off-domain. You need to check with your e-mail provider or read their web help pages on how to connect when off-domain (which they may refer to as "when travelling"). You are coming from the outside and they need to ensure you have permission to use their service. Note that they may not permit the off-domain settings when you are on-domain. That is, whatever they tell you to use when travelling and coming in from the outside might not work when you are inside their network. Usually you can use their off-domain settings even when on-domain but not always. The nuisance is that you have to define 2 accounts within Outlook for the same mailbox and disable one of them depending on whether you are inside or outside their domain. You can only complain to your ESP (email service provider) regarding that nuisance since it really is an artificial and arbitrary decision (other than SSL connects do incur more resources overhead than clear text logins). Note: SSL connects do NOT encrypt your e-mail traffic. They only protect the login credentials. If you want your e-mail traffic protected, you'll have to look into getting an e-mail certificate (whose public key to give to others so they can encrypt e-mails that they send to you, and you'll need their public key to send encrypted e-mails to them, since encryption is by invite from the recipient). Also, when authenticating to the SMTP mail server, you will need to provide the login credentials for THAT service if it is at a different provider than for your POP service. That is, you obviously cannot reuse the login credentials for your POP service for an SMTP host at a different service. It is unclear if you are mixing a POP service from one provider and an SMTP service from a different provider within the same account defined within Outlook. |
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