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#11
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Old files appear in Reminder window
My first detailed interlinear response to your thoughtfully welcome analysis
was for some technical reason lost when I clicked on the 'Post' button in Internet Explorer. So it has not been posted. I then successfully posted a second response, differently written, which has been posted. I will now attempt to re-create the first response, which addresses in detail the points in your previous message; please see my interlinear comments below: "Brian Tillman [MVP - Outlook]" wrote: "Learner" wrote in message ... I just don't understand the logic of why it's selecting those 3,000 files to be displayed in the reminders window. Sorry, but I don't follow. The Reminder window displays reminders, not file. Yes, I should have written "messages', not 'files'. Could this be due to a faulty upgrade? The older PST files were created on Outlook 2003 on my older computer. But my old copy of Office 2003 refused to install on my new computer, Define "refused". Outlook 2003 will install on any PC running Windows 2000, XP, or Vista, I believe. It rejected the 42 digit product key when I inserted that twice in the require places at the start of the installation procedure. I assumed it was I had already installed this disk on at least two other computers previously. So the PST files created on Outlook 2003 were being used in Outlook 2002 before the upgrade to Office 2007. Possible only if you created an Outlook 97-2002 format PST. The format used natively by OL 200 and 2007 will not work on OL 2002. Could that omission of Outlook 2003 from the upgrade process have caused some defect in the default PST file which makes it behave this way in Outlook 2007? Not likely, in my opinion. Good; I'll rely on your expert opinion, and downgrade that possibility when trying to resolve the problem. My work efficiency in Outlook has dropped like the stock market during the last week, because of this reminders problem. You say you clicked the X in the upper right of the reminders window, but did you click Dismiss All? Sure did, but after clicking on 'dismiss all' the reminder window doesn't disappear at all; doing that simply sends the reminders program into furious activity as the displayed 'overtime' numbers are rewritten, so that the hour-glass hangs for several minutes. The snooze time can't be reset to any option except the default 5 minutes. Also, you didn't say what is preventing you from recreating your folder structure and redefining the rules. Reminders fire only from items in the default folders, so if you have a complex folder structure, none of the folders you created yourself can contain reminders that show up. I suppose you mean manually recreating the folder structure and rule definitions. Yes, I could do that, and if all else fails I suppose I will at some point resort to that. However, it will be VERY time consuming, so I would rather find some way to 'introduce' into the default PST (whether by copying, or importing, or installing as default PST, or whatever means) that folder structure and that set of several dozen rules automatically, in one or two actions, doing that would not also 'introduce' this monstrous activity of the reminders program. I have tried configuring this old, large PST as the default, and the result is that the reminders, which lay dormant when the file was non-default, have become relentlessly active. I've repeatedly run the 'cleanreminders' switch, apparently to no effect. So I have now returned this PST to a non-default status, but the reminders still continue, maybe due to having been first generated when it was the default personal folders file. The file in question, as shown on the drive, is 1.500kb in size, according to Windows Explorer. Outlook's Properties / Folder Size function also showed about the same size, until I removed about 500kb of old messages, by running the export function and creating a new PST file. So Outlook's Properties / Folder Size function shows the mother folder size as now reduced to about 950kb; however, in Windows Explorer the same file remains at the size 1,500kb. I've opened several dozen of the 3,000 messages now shown in the reminders window, and I note that they all date from no later than 2006. Could the reminders be a function of the archive program? Is there some configuration there which I could reset, to remove these reminders? Many thanks for your help. Brian Tillman [MVP-Outlook] |
#12
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Old files appear in Reminder window
"Learner" wrote in message
... It rejected the 42 digit product key when I inserted that twice in the require places at the start of the installation procedure. I assumed it was I had already installed this disk on at least two other computers previously. Could be, but I'm not sure that would be true at that point. Outlook would notice that it had been installed on other PCs at activation time, not at installation time. In my opinion, the most likely reason for rejecting the key is either that it's the product key and not the installation key that came with the CD or that it's the installation key for a different Office suite than the one on the CD. Sure did, but after clicking on 'dismiss all' the reminder window doesn't disappear at all; doing that simply sends the reminders program into furious activity as the displayed 'overtime' numbers are rewritten, so that the hour-glass hangs for several minutes. The snooze time can't be reset to any option except the default 5 minutes. Bummer. I've never seen that before. I suppose you mean manually recreating the folder structure and rule definitions. Yes, I could do that, and if all else fails I suppose I will at some point resort to that. However, it will be VERY time consuming, so I would rather find some way to 'introduce' into the default PST (whether by copying, or importing, or installing as default PST, or whatever means) that folder structure and that set of several dozen rules automatically, in one or two actions, doing that would not also 'introduce' this monstrous activity of the reminders program. If this were mine to do, I'd just add the old PST as a secondary PST and drag non-default folders. reminders can't fire in non-default folders, so that can't lead to reminder problems. I have tried configuring this old, large PST as the default, and the result is that the reminders, which lay dormant when the file was non-default, have become relentlessly active. I've repeatedly run the 'cleanreminders' switch, apparently to no effect. So I have now returned this PST to a non-default status, but the reminders still continue, maybe due to having been first generated when it was the default personal folders file. You should be able to use a MAPI tool like MDBVU32.EXE (http://www.microsoft.com/downloads/d...E-127100D71376) to open the Reminders folder and remove them. The file in question, as shown on the drive, is 1.500kb in size, according to Windows Explorer. Quite small for a PST. If you had said 1.5GB, then I'd think it was large. Outlook's Properties / Folder Size function also showed about the same size, until I removed about 500kb of old messages, by running the export function and creating a new PST file. So Outlook's Properties / Folder Size function shows the mother folder size as now reduced to about 950kb; however, in Windows Explorer the same file remains at the size 1,500kb. Try compacting the file. Right-click its root in Outlook and choose Properties, click Advanced, then click Compact Now. I've opened several dozen of the 3,000 messages now shown in the reminders window, and I note that they all date from no later than 2006. Could the reminders be a function of the archive program? Is there some configuration there which I could reset, to remove these reminders? See my earlier suggestion. -- Brian Tillman [MVP-Outlook] |
#13
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Old files appear in Reminder window
One possibility for the reminders is that either there are now more than one
Reminders folder (Reminders, Reminders1, Reminders2, etc.) or the folder is corrupted, perhaps in its MAPI restriction. I've seen that a number of times, mostly due to synch software that ends up replicating the Reminders search folder. If that's the case none of the usual switches helps (/resetfolders, /cleanreminders, /cleansniff, etc.). The only thing that helps is to use a MAPI viewer such as MFCMAPI or OutlookSpy (www.dimastr.com) to delete all instances of the Reminders folder, then exit and restart with /resetfolders. And to stop using that synch software after that of course. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Brian Tillman [MVP - Outlook]" wrote in message ... "Learner" wrote in message ... It rejected the 42 digit product key when I inserted that twice in the require places at the start of the installation procedure. I assumed it was I had already installed this disk on at least two other computers previously. Could be, but I'm not sure that would be true at that point. Outlook would notice that it had been installed on other PCs at activation time, not at installation time. In my opinion, the most likely reason for rejecting the key is either that it's the product key and not the installation key that came with the CD or that it's the installation key for a different Office suite than the one on the CD. Sure did, but after clicking on 'dismiss all' the reminder window doesn't disappear at all; doing that simply sends the reminders program into furious activity as the displayed 'overtime' numbers are rewritten, so that the hour-glass hangs for several minutes. The snooze time can't be reset to any option except the default 5 minutes. Bummer. I've never seen that before. I suppose you mean manually recreating the folder structure and rule definitions. Yes, I could do that, and if all else fails I suppose I will at some point resort to that. However, it will be VERY time consuming, so I would rather find some way to 'introduce' into the default PST (whether by copying, or importing, or installing as default PST, or whatever means) that folder structure and that set of several dozen rules automatically, in one or two actions, doing that would not also 'introduce' this monstrous activity of the reminders program. If this were mine to do, I'd just add the old PST as a secondary PST and drag non-default folders. reminders can't fire in non-default folders, so that can't lead to reminder problems. I have tried configuring this old, large PST as the default, and the result is that the reminders, which lay dormant when the file was non-default, have become relentlessly active. I've repeatedly run the 'cleanreminders' switch, apparently to no effect. So I have now returned this PST to a non-default status, but the reminders still continue, maybe due to having been first generated when it was the default personal folders file. You should be able to use a MAPI tool like MDBVU32.EXE (http://www.microsoft.com/downloads/d...E-127100D71376) to open the Reminders folder and remove them. The file in question, as shown on the drive, is 1.500kb in size, according to Windows Explorer. Quite small for a PST. If you had said 1.5GB, then I'd think it was large. Outlook's Properties / Folder Size function also showed about the same size, until I removed about 500kb of old messages, by running the export function and creating a new PST file. So Outlook's Properties / Folder Size function shows the mother folder size as now reduced to about 950kb; however, in Windows Explorer the same file remains at the size 1,500kb. Try compacting the file. Right-click its root in Outlook and choose Properties, click Advanced, then click Compact Now. I've opened several dozen of the 3,000 messages now shown in the reminders window, and I note that they all date from no later than 2006. Could the reminders be a function of the archive program? Is there some configuration there which I could reset, to remove these reminders? See my earlier suggestion. -- Brian Tillman [MVP-Outlook] |
#14
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Old files appear in Reminder window
You were right that I was using the wrong key when I tried to install Office
2003. I had switched the CDs for Office 2003 and Office 2003 Service Pack 1 between two envelopes. So, alerted to this possibility by your comment, I uninstalled Office 2007, then reinstalled Office 2003 using the correct 'product key' (a 25 digit alpha-numeric code). Then I installed the Service Pack 1. The new installation inherited the two profiles I had previously used: the default being my local ISP and the other being my employer's Exchange server. The profiles for the ISP also had the same old three inherited PST's opened. When I started Outlook it opened two windows, one for the Inbox and one for Spam Mail. So I deleted the inherited profile for the ISP and created a new one. Now Outlook only opens one window, and has only one pristine new PST displayed. I have also used the File / Data management option to add the three old PSTs as non-default mail folders, and after more than ten minutes there is yet no sign of any unwanted reminders. I'm now hopeful that reinstalling Office 2003 has somehow got me past that problem, at least for now (fingers crossed!). Many thanks for your help in this. Learner "Brian Tillman [MVP - Outlook]" wrote in message ... "Learner" wrote in message ... It rejected the 42 digit product key when I inserted that twice in the require places at the start of the installation procedure. I assumed it was I had already installed this disk on at least two other computers previously. Could be, but I'm not sure that would be true at that point. Outlook would notice that it had been installed on other PCs at activation time, not at installation time. In my opinion, the most likely reason for rejecting the key is either that it's the product key and not the installation key that came with the CD or that it's the installation key for a different Office suite than the one on the CD. Sure did, but after clicking on 'dismiss all' the reminder window doesn't disappear at all; doing that simply sends the reminders program into furious activity as the displayed 'overtime' numbers are rewritten, so that the hour-glass hangs for several minutes. The snooze time can't be reset to any option except the default 5 minutes. Bummer. I've never seen that before. I suppose you mean manually recreating the folder structure and rule definitions. Yes, I could do that, and if all else fails I suppose I will at some point resort to that. However, it will be VERY time consuming, so I would rather find some way to 'introduce' into the default PST (whether by copying, or importing, or installing as default PST, or whatever means) that folder structure and that set of several dozen rules automatically, in one or two actions, doing that would not also 'introduce' this monstrous activity of the reminders program. If this were mine to do, I'd just add the old PST as a secondary PST and drag non-default folders. reminders can't fire in non-default folders, so that can't lead to reminder problems. I have tried configuring this old, large PST as the default, and the result is that the reminders, which lay dormant when the file was non-default, have become relentlessly active. I've repeatedly run the 'cleanreminders' switch, apparently to no effect. So I have now returned this PST to a non-default status, but the reminders still continue, maybe due to having been first generated when it was the default personal folders file. You should be able to use a MAPI tool like MDBVU32.EXE (http://www.microsoft.com/downloads/d...E-127100D71376) to open the Reminders folder and remove them. The file in question, as shown on the drive, is 1.500kb in size, according to Windows Explorer. Quite small for a PST. If you had said 1.5GB, then I'd think it was large. Outlook's Properties / Folder Size function also showed about the same size, until I removed about 500kb of old messages, by running the export function and creating a new PST file. So Outlook's Properties / Folder Size function shows the mother folder size as now reduced to about 950kb; however, in Windows Explorer the same file remains at the size 1,500kb. Try compacting the file. Right-click its root in Outlook and choose Properties, click Advanced, then click Compact Now. I've opened several dozen of the 3,000 messages now shown in the reminders window, and I note that they all date from no later than 2006. Could the reminders be a function of the archive program? Is there some configuration there which I could reset, to remove these reminders? See my earlier suggestion. -- Brian Tillman [MVP-Outlook] |
#15
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Old files appear in Reminder window
Thanks very much for the comments. I'm not aware of using any 'synch
software'. Could you give an example of that, or clarify what it does, or otherwise help me to understand if I've been using this without realizing it? I have now downloaded and installed the Outlook Spy MAPI viewer, and it has integrated itself into Outlook, so there is now a whole new taskbar of buttons apparently related to MAPI activities. I have zero experience using MAPI or in software development generally, so I'm really flying blind here, so I'm not taking any action for now. As mentioned in my separate reply to Brian Tillman's last posting, I have succeeded in reinstalling Office 2003 and there appear to be no unwanted reminders in this setup. But since I did buy the Office 2007 CD, at some point presumably I'd like to 'upgrade' to that. I'm not sure whether the unwanted reminders will appear then or not. I assume that the Outlook Spy would be usable with Office 2007, if needed to find and delete excess reminder files, as you wrote. Learner "Ken Slovak - [MVP - Outlook]" wrote in message ... One possibility for the reminders is that either there are now more than one Reminders folder (Reminders, Reminders1, Reminders2, etc.) or the folder is corrupted, perhaps in its MAPI restriction. I've seen that a number of times, mostly due to synch software that ends up replicating the Reminders search folder. If that's the case none of the usual switches helps (/resetfolders, /cleanreminders, /cleansniff, etc.). The only thing that helps is to use a MAPI viewer such as MFCMAPI or OutlookSpy (www.dimastr.com) to delete all instances of the Reminders folder, then exit and restart with /resetfolders. And to stop using that synch software after that of course. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Brian Tillman [MVP - Outlook]" wrote in message ... "Learner" wrote in message ... It rejected the 42 digit product key when I inserted that twice in the require places at the start of the installation procedure. I assumed it was I had already installed this disk on at least two other computers previously. Could be, but I'm not sure that would be true at that point. Outlook would notice that it had been installed on other PCs at activation time, not at installation time. In my opinion, the most likely reason for rejecting the key is either that it's the product key and not the installation key that came with the CD or that it's the installation key for a different Office suite than the one on the CD. Sure did, but after clicking on 'dismiss all' the reminder window doesn't disappear at all; doing that simply sends the reminders program into furious activity as the displayed 'overtime' numbers are rewritten, so that the hour-glass hangs for several minutes. The snooze time can't be reset to any option except the default 5 minutes. Bummer. I've never seen that before. I suppose you mean manually recreating the folder structure and rule definitions. Yes, I could do that, and if all else fails I suppose I will at some point resort to that. However, it will be VERY time consuming, so I would rather find some way to 'introduce' into the default PST (whether by copying, or importing, or installing as default PST, or whatever means) that folder structure and that set of several dozen rules automatically, in one or two actions, doing that would not also 'introduce' this monstrous activity of the reminders program. If this were mine to do, I'd just add the old PST as a secondary PST and drag non-default folders. reminders can't fire in non-default folders, so that can't lead to reminder problems. I have tried configuring this old, large PST as the default, and the result is that the reminders, which lay dormant when the file was non-default, have become relentlessly active. I've repeatedly run the 'cleanreminders' switch, apparently to no effect. So I have now returned this PST to a non-default status, but the reminders still continue, maybe due to having been first generated when it was the default personal folders file. You should be able to use a MAPI tool like MDBVU32.EXE (http://www.microsoft.com/downloads/d...E-127100D71376) to open the Reminders folder and remove them. The file in question, as shown on the drive, is 1.500kb in size, according to Windows Explorer. Quite small for a PST. If you had said 1.5GB, then I'd think it was large. Outlook's Properties / Folder Size function also showed about the same size, until I removed about 500kb of old messages, by running the export function and creating a new PST file. So Outlook's Properties / Folder Size function shows the mother folder size as now reduced to about 950kb; however, in Windows Explorer the same file remains at the size 1,500kb. Try compacting the file. Right-click its root in Outlook and choose Properties, click Advanced, then click Compact Now. I've opened several dozen of the 3,000 messages now shown in the reminders window, and I note that they all date from no later than 2006. Could the reminders be a function of the archive program? Is there some configuration there which I could reset, to remove these reminders? See my earlier suggestion. -- Brian Tillman [MVP-Outlook] |
#16
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Old files appear in Reminder window
"Thomas Bartlett" wrote in message
u... Many thanks for your help in this. You're welcome. -- Brian Tillman [MVP-Outlook] |
#17
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Old files appear in Reminder window
Synch software would be for synching Outlook data with a PDA, IPod, IPhone,
Blackberry, and other such devices. Click the IMsgStore button when in any folder of default PST file, which will open the PST store in OutlookSpy. Then click the Open Root Container button at the top left. Go to the GetHierarchyTable tab, which will show the hidden folders above your Outlook Today folder. IPM_SUBTREE is the root of what you see in Outlook. In that list of folders in the tab you should see one or more Reminders folders. Delete any that are there by selecting them and clicking the Delete button. That will completely remove any of the Reminders search folders. Then exit Outlook and use the Start, Run dialog to start Outlook with this command line: outlook.exe /resetfolders /cleanreminders Then press Enter. Make sure there are spaces before both startup switches. That will start Outlook, re-create any missing default folders (like Reminders) and force a rescan of the reminders. If you only see one Reminders folder you can leave it alone and see if your reminder problems continue. If they do, delete the folder. If things work OK you can leave things alone and uninstall OutlookSpy if you want. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Thomas Bartlett" wrote in message u... Thanks very much for the comments. I'm not aware of using any 'synch software'. Could you give an example of that, or clarify what it does, or otherwise help me to understand if I've been using this without realizing it? I have now downloaded and installed the Outlook Spy MAPI viewer, and it has integrated itself into Outlook, so there is now a whole new taskbar of buttons apparently related to MAPI activities. I have zero experience using MAPI or in software development generally, so I'm really flying blind here, so I'm not taking any action for now. As mentioned in my separate reply to Brian Tillman's last posting, I have succeeded in reinstalling Office 2003 and there appear to be no unwanted reminders in this setup. But since I did buy the Office 2007 CD, at some point presumably I'd like to 'upgrade' to that. I'm not sure whether the unwanted reminders will appear then or not. I assume that the Outlook Spy would be usable with Office 2007, if needed to find and delete excess reminder files, as you wrote. Learner |
#18
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Old files appear in Reminder window
"Ken Slovak - [MVP - Outlook]" wrote in message ... Synch software would be for synching Outlook data with a PDA, IPod, IPhone, Blackberry, and other such devices. I have no such devices and no such synch software for linking to them. Click the IMsgStore button when in any folder of default PST file, which will open the PST store in OutlookSpy. Then click the Open Root Container button at the top left. Go to the GetHierarchyTable tab, which will show the hidden folders above your Outlook Today folder. IPM_SUBTREE is the root of what you see in Outlook. In that list of folders in the tab you should see one or more Reminders folders. Delete any that are there by selecting them and clicking the Delete button. That will completely remove any of the Reminders search folders. Then exit Outlook and use the Start, Run dialog to start Outlook with this command line: outlook.exe /resetfolders /cleanreminders Then press Enter. Make sure there are spaces before both startup switches. That will start Outlook, re-create any missing default folders (like Reminders) and force a rescan of the reminders. If you only see one Reminders folder you can leave it alone and see if your reminder problems continue. If they do, delete the folder. If things work OK you can leave things alone and uninstall OutlookSpy if you want. My problems with the reminders occurred under Outlook 2007, installed directly over Outlook 2002 (yes, two thousand two), because I was at first unable to install Office 2003. But yesterday I uninstalled all of Office 2007 and found the correct key to install Office 2003. So now I'm running Office 2003 with no reminders problems, so I do not now have Outlook Spy installed. Ultimately, I do want to go back to Office 2007, but my recent experience makes me wary of using my present PST files in Outlook 2007. Those files are not causing the same problems under Outlook 2003. So I'm now planning to reorganize thoroughly the PST files under Outlook 2003, then 'upgrade' again to Office 2007. At that time, if the reminders reappear in Outlook 2007, I'll install Outlook Spy and follow the procedures in your detailed message above. Please advise if you see any problems in the approach I'm proposing here. Thanks very much for your expert guidance, which I see from your signature is based on extensive professional experience. Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm |
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