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#1
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error whenever i open my outlook!
i hadnt used my outlook express 2007 in a while, i have been using
comcast.net instead. all of a sudden, i tried to open it again and the message shown below popped up...how can i fix this? i need to access my old e-mails that are only saved in outlook! "cannot open your default e-mail folders. the file.C:\Users\Jackie\appdata\local\microsoft\outlo ok\outlook.pst cannot be accessed. data error (cyclic redundancy check)." |
#2
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error whenever i open my outlook!
The CRC error usually means the pst is corrupt. Try using scanpst.
See http://www.slipstick.com/problems/scanpst.asp http://www.outlook-tips.net/beginner/scanpst.htm -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "jjkrev" wrote in message ... i hadnt used my outlook express 2007 in a while, i have been using comcast.net instead. all of a sudden, i tried to open it again and the message shown below popped up...how can i fix this? i need to access my old e-mails that are only saved in outlook! "cannot open your default e-mail folders. the file.C:\Users\Jackie\appdata\local\microsoft\outlo ok\outlook.pst cannot be accessed. data error (cyclic redundancy check)." |
#3
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error whenever i open my outlook!
jjkrev wrote:
i hadnt used my outlook express 2007 in a while No such product. There is Outlook Express (v6 is latest) or Outlook 2007 (an MS Office component). i have been using comcast.net instead. all of a sudden, i tried to open it again All of sudden you opened Outlook? No impulse control? );- and the message shown below popped up...how can i fix this? i need to access my old e-mails that are only saved in outlook! "cannot open your default e-mail folders. the file.C:\Users\Jackie\appdata\local\microsoft\outlo ok\outlook.pst cannot be accessed. data error (cyclic redundancy check)." Looks like we guess that you are using Windows Vista (or maybe Windows 7) since prior versions of Windows had a different default path for user profile folders. You .pst file is corrupt. You could try to use the Inbox Repair Tool (scanpst.exe). See: http://support.microsoft.com/kb/272227 http://support.microsoft.com/kb/287497 If that doesn't work, restore the .pst file from your backups. If you don't backup, you deem your data as worthless or reproducible. |
#4
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error whenever i open my outlook!
"jjkrev" wrote in message
... "cannot open your default e-mail folders. the file.C:\Users\Jackie\appdata\local\microsoft\outlo ok\outlook.pst cannot be accessed. data error (cyclic redundancy check)." Since others haven't mentioned it, CRC errors are indications that your hard drive may be failing. The first line of attack on this, after trying to fix the PST as others described, would be to use chkdsk to scan your drive for errors. Consider also, getting a tool like SpinRite (http://www.grc.com/sr/spinrite.htm). $90 may seem a lot, but if your data has any value, it can be well worth it and Steve Gibson offers a money-back guarantee if you're not happy. SpinRite has restored to operational status many disks that otherwise would have been thrown in the trash. I have no vested interest in SpinRite. I've heard plenty of reports about it, though. -- Brian Tillman [MVP-Outlook] |
#5
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error whenever i open my outlook!
Brian Tillman [MVP - Outlook] wrote:
Since others haven't mentioned it, CRC errors are indications that your hard drive may be failing. Slamming shut a network connection to a .pst stored on a mapped drive is another cause for corruption of the .pst file and why Microsoft does not support use of a .pst file across a network. Windows crashing so that the file isn't gracefully closed is another cause, especially if not using NTFS and instead using FAT. SpinRite has restored to operational status many disks that otherwise would have been thrown in the trash. I have no vested interest in SpinRite. I've heard plenty of reports about it, though. I had Spinrite several years ago. Excellent product for reviving a hard disk. However, other than re-alignment, the repaired disk should be considered flawed and temporary until you get a replacement. The cost of getting Spinrite is usually outweighed by getting a new hard disk at a cheaper cost; however, as you mention, you may not be able to retrieve your data from the flawed disk. In the scenario where you work on many hosts (computer shop, IT dept, test lab, etc), Spinrite should be part of your recovery toolset. If I could find my old copy then I'd upgrade at lower cost, but the initial cost to buy it new doesn't make sense versus just buying a new hard disk for the same money (since you're probably going to buy a new hard disk, anyway, even after using Spinrite to repair the failing one). Realignment or refresh would be the only 2 fixes from using Spinrite where I would continue using the old hard disk. As I recall, there is a deeper sector inspection available in Spinrite to catch the bad ones before the OS detects a bad sector (because the OS permits up to 15 tries to read a sector which slows access and means the sector is going bad). |
#6
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error whenever i open my outlook!
hey, thanks for the advice! i tried to run the "scanpst.exe", but when i did,
this error came up!: "an unexpected error prevented access to this file. use a disk error checking program to check the disk, and then try using the Microsoft Office Outlook 2007 Inbox Repair Tool again." ahhhh! whats wrong and how can i fixx it? |
#7
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error whenever i open my outlook!
"jjkrev" wrote in message
... hey, thanks for the advice! i tried to run the "scanpst.exe", but when i did, this error came up!: "an unexpected error prevented access to this file. use a disk error checking program to check the disk, and then try using the Microsoft Office Outlook 2007 Inbox Repair Tool again." ahhhh! whats wrong and how can i fixx it? Like I said, it appears your hard drive is flawed. We've discussed what you should do already. -- Brian Tillman [MVP-Outlook] |
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