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problem when starting Outlook 2010



 
 
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  #11  
Old May 11th, 2010, 04:20 PM posted to microsoft.public.outlook.installation
Slipstick[_15_]
external usenet poster
 
Posts: 85
Default problem when starting Outlook 2010


BakxM;145214 Wrote:

Thx for the suggestion, reason I installed the x64 version was because
my OS
is x64 as well. Thought that a x64 bit version of office2010 should be
a
better match.


Doesn't matter if it matches your OS - there are no addins for it.
32bit is highly recommended unless you *need* 64bit for reasons other
than you use 64bit os. (Huge file support - over 2 Gb - is the only
reason to use 64bit)

However, this is not why outlook won't work or why you're having
problems with the 32bit build.

Since this was an upgrade over 2007, did your try a new profile?

for more on 32 & 64 bit, see
http://technet.microsoft.com/en-us/l...ffice.14).aspx


The recommendations for which edition of Office 2010 to install are as
follows:
LI class=unorderedIf users in your organization depend on existing
extensions to Office, such as ActiveX controls, third-party add-ins,
in-house solutions built on previous versions of Office, or 32-bit
versions of programs that interface directly with Office, we recommend
that you install 32-bit Office 2010 (the default installation) on
computers that are running both 32-bit and 64-bit supported Windows
operating systems.
- If some users in your organization are Excel expert users who work
with Excel spreadsheets that are larger than 2 gigabytes (GB), they
can install the 64-bit edition of Office 2010. In addition, if you
have in-house solution developers, we recommend that those developers
have access to the 64-bit edition of Office 2010 so that they can test
and update your in-house solutions on the 64-bit edition of Office
2010.



--
Slipstick

'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)

--
http://forums.slipstick.com

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  #12  
Old May 13th, 2010, 02:49 PM posted to microsoft.public.outlook.installation
BakxM
external usenet poster
 
Posts: 7
Default problem when starting Outlook 2010



"Slipstick" [email protected] wrote in message
news:[email protected]

BakxM;145214 Wrote:

Thx for the suggestion, reason I installed the x64 version was because
my OS
is x64 as well. Thought that a x64 bit version of office2010 should be
a
better match.


Doesn't matter if it matches your OS - there are no addins for it.
32bit is highly recommended unless you *need* 64bit for reasons other
than you use 64bit os. (Huge file support - over 2 Gb - is the only
reason to use 64bit)

However, this is not why outlook won't work or why you're having
problems with the 32bit build.

Since this was an upgrade over 2007, did your try a new profile?

for more on 32 & 64 bit, see
http://technet.microsoft.com/en-us/l...ffice.14).aspx


The recommendations for which edition of Office 2010 to install are as
follows:
LI class=unorderedIf users in your organization depend on existing
extensions to Office, such as ActiveX controls, third-party add-ins,
in-house solutions built on previous versions of Office, or 32-bit
versions of programs that interface directly with Office, we recommend
that you install 32-bit Office 2010 (the default installation) on
computers that are running both 32-bit and 64-bit supported Windows
operating systems.
- If some users in your organization are Excel expert users who work
with Excel spreadsheets that are larger than 2 gigabytes (GB), they
can install the 64-bit edition of Office 2010. In addition, if you
have in-house solution developers, we recommend that those developers
have access to the 64-bit edition of Office 2010 so that they can test
and update your in-house solutions on the 64-bit edition of Office
2010.



--
Slipstick

'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)

--
http://forums.slipstick.com


Slipstick,

Thx for your suggestions. I did not do an upgrade, but a 'clean' install
several times. I have tried the new profile suggestion many times as well,
to no avail.

As Brian Tillman suggested as well, I have reverted back to the 32bit
version once more. Problem I now have, is that every time I start Outlook or
one of the other apps, the 'first time installation' wizard is started. It's
the screen you get when you start an application for the first time. After
that first time, it is not shown again. In my install, this screen returns
during each and every action I initiate in the Outlook application. When I
start ie. Excel, it reports missing dll's

What wonders me most, is the fact that when I remove 2010 and re-install
2007, all is well. And that the 2010 64bit 32bit version behave
differently in error. However, I think I'm gonna give it a rest and start
thinking about re-installing my PC... :-(

Any suggestions (once again) welcome...

regards,
Marcel

  #13  
Old May 24th, 2010, 08:16 PM posted to microsoft.public.outlook.installation
BakxM
external usenet poster
 
Posts: 7
Default problem when starting Outlook 2010



"BakxM" wrote in message
...
Hi all,

After installing Office 2010 (RTM) I get the following error when trying
to run Outlook:

'Cannot start MS Outlook. Cannot open the Outlook window'

This seems to be a weird problem, as I have read serveral other postings
referring to this problem but none of the solutions mentionend seems to be
applicable for me. This is what I've tried:

- removed office14 per KB928218
- removed leftovers of a 2010Beta installation with a MS tool called
'Windows Installer CleanUp'
- removed all mail and data -accounts with 'ControlPanel Mail'
- removed all 'c:\user\..' -Outlook related folders
- reinstalled Office2010 (14)
- tried to start Outlook.exe /resetnavpane

Same problem...
However... Outlook2010 is starting fine in Safe-mode when holding down the
CTRL key at startup.
All the other 2010 apps seem to run/startup fine

Are there any log-files or diagnostic -regkeys that can be invoked to get
some more detail as to what is bugging me?
Config: Win7 x64 / Office2010 x64 RTM

Regards,
Marcel

Just a little follow up, as the issue is resolved.

Came across a post from someone who suggested to install the office -app
with the 'administrator' user, rather than an account with
'administrator'-priviliges. I have a 'normal' user account that i created
for using my PC.
I logged on as Administrator, did the office 2010 install, started each
application (Word, Outlook, Excel etc) to be sure the installation was
succesful. After that I logged off the administrator and logged on with my
normal user-account (which is member of the administrator group!). Each and
every Office 2010 app now runs fine, without ever getting the
'Configuring...' message, or reporting missing DLL's

regards,
Marcel

 




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