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word docmunt affected by trojan, cant open the file?



 
 
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  #1  
Old September 16th, 2009, 05:30 AM posted to microsoft.public.word.newusers
Soumya Moulik
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Posts: 2
Default word docmunt affected by trojan, cant open the file?

yesterday my computer is affected by trojan, after that i cant open some of
my important word document. please suggest me how i can open those documents?
(my e-mail id & my cell number is 9832946882)
  #2  
Old September 16th, 2009, 06:25 AM posted to microsoft.public.word.newusers
Graham Mayor
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Posts: 18,297
Default word docmunt affected by trojan, cant open the file?

Without knowing what trojan or what it does to your data, it is impossible
to guess what damage may have been done to your documents. I assume that
your first step was to work in conjunction with your AV software to
eliminate any traces of this trojan?
Research into the particular virus may help discover the nature of the
problem.
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Soumya Moulik wrote:
yesterday my computer is affected by trojan, after that i cant open
some of my important word document. please suggest me how i can open
those documents? (my e-mail id & my cell number
is 9832946882)



 




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