Printing: Outlook header missing

On Feb 6, 7:31 am, "Sue Mosher [MVP-Outlook]"
wrote:
The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher,OutlookMVP
Author of Configuring MicrosoftOutlook2003
http://www.turtleflock.com/olconfig/index.htm
and MicrosoftOutlookProgramming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx



"miggy" wrote in ...
Sue,

I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)

many thanks again,

-M

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft does not announce timetables for fixes.

"Mobilis" wrote in messagenews Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.

"miggy" wrote:

Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.

"miggy" wrote in messagenews Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.

many thanks

-M

"Sue Mosher [MVP-Outlook]" wrote:

There may be some issue related to IE7, but I haven't seen it pinned down precisely.

wrote in ooglegroups.com...
Sue,

I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will notprintfor drafts. One solution is to
printfrom the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
youprintfrom the mainOutlookview with the "Reading Pane" turning on
and without opening the email, the headers willprintout fine.

However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when Iprintout
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2,Outlook2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!

Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being toprintfrom Sent Items.- Hide quoted text -

- Show quoted text -

Have you seen a fix for this problem yet?

Is there a way to download this update manually and install it? I looked at
the knowledge base article #kb931657 says there is a hot fix only avaialbe
for those contacting Microsoft. How can I obtain this hotfix? My
workstations are all up to date and they have the similiar issues in this
post.

"Sue Mosher [MVP-Outlook]" wrote:

The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"miggy" wrote in message ...
Sue,

I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)

many thanks again,

-M

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft does not announce timetables for fixes.


"Mobilis" wrote in message news Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.

"miggy" wrote:

Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.


"miggy" wrote in message news Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.

many thanks

-M

"Sue Mosher [MVP-Outlook]" wrote:

There may be some issue related to IE7, but I haven't seen it pinned down precisely.


wrote in message oups.com...
Sue,

I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will not print for drafts. One solution is to
print from the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
you print from the main Outlook view with the "Reading Pane" turning on
and without opening the email, the headers will print out fine.

However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when I print out
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2, Outlook 2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!


Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.

Do what the article says: Call Microsoft to get it now or wait for the next IE service pack to get it later. There generally is not charge for hotfixes if you don't bring up other support issues during the call.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"emom" wrote in message ...
Is there a way to download this update manually and install it? I looked at
the knowledge base article #kb931657 says there is a hot fix only avaialbe
for those contacting Microsoft. How can I obtain this hotfix? My
workstations are all up to date and they have the similiar issues in this
post.

emom wrote:

Is there a way to download this update manually and install it? I
looked at the knowledge base article #kb931657 says there is a hot
fix only avaialbe for those contacting Microsoft. How can I obtain
this hotfix?

Contact Microsoft, like the article says.
--
Brian Tillman

Does no one else find it completely RIDICULOUS that we have to call Microsoft, wait on hold forever and possibly end up paying for them to tell us how to fix something they screwed up in the first place? I'm furious about this mess.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Sarah Carpenter wrote:
Does no one else find it completely RIDICULOUS that we have to call
Microsoft, wait on hold forever and possibly end up paying for them
to tell us how to fix something they screwed up in the first place?
I'm furious about this mess.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Actually, what I find ridiculous is how poorly EggHeadCafe.com co-exists
with Usenet newsgroups. Do they even give you the option of quoting the
post you are replying to? And when I've tried to contact the admins there,
I've *never* gotten a response.

As for paying for microsoft support:
a) From the first time you call on a product, you get 90 days of free
support (including that first call)
b) If you can't manage to get your call refunded, you aren't trying hard
enough
c) When a KB article says 'A fix is available by contacting microsoft' you
aren't going to be charged.
--
f.h.

If your looking for the hotfix for win XP just google for this file: IE7-KB931657-WindowsXP-x86
Can somebody maybe tell me where to find the hotfix for Win 2003? (or the name of the file, so I can google it)

Robert

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

If your looking for the hotfix for win XP just google for this file: IE7-KB931657-WindowsXP-x86
Can somebody maybe tell me where to find the hotfix for Win 2003? (or the name of the file, so I can google it)

Robert

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

On Apr 20, 2:21 am, Robert wrote:
If your looking for the hotfix for win XP just google for this file: IE7-KB931657-WindowsXP-x86
Can somebody maybe tell me where to find the hotfix for Win 2003? (or the name of the file, so I can google it)

Robert

EggHeadCafe.com - .NET Developer Portal of Choicehttp://www.eggheadcafe.com

http://support.microsoft.com/default.aspx/kb/931657 also has Win 2003
info.

Has anyone observed this problem in Vista (Business and Ultimate
both)
with either Outlook 2003 or Windows Mail? The 931657 hotfix does take
care of the missing headers in XP, but now I'm seeing the same
problem
on two different Vista PCs using either email client.

Microsoft support wants $245 since Vista wasn't listed
as a hotfix version (XP version would not install).


Thanks