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#1
June 9th, 2005, 09:49 PM
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Office 2003 installed, then hangs after XP upgrade
I have a computer which has had an upgrade from Win98 to WinXP. After
the upgrade I installed Office 2003. When opening a document, it takes 20 minutes for the file to appear. What's going on here!!??!?!!?! I hope there's a fix for this... Thanks! 
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#2
June 10th, 2005, 01:42 AM
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If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. See http://support.microsoft.com/?kbid=830561 "Documents that have attached templates take a long time to open in Word 2002 and in Word 2003" for another possible explanation. devtester wrote: I have a computer which has had an upgrade from Win98 to WinXP. After the upgrade I installed Office 2003. When opening a document, it takes 20 minutes for the file to appear. What's going on here!!??!?!!?! I hope there's a fix for this... Thanks!
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#3
June 10th, 2005, 01:42 PM
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Just a guess, but did you reinstall the printer after the "XP" upgrade?
Windows98 upgrades can leave odd litter about. devtester wrote: I have a computer which has had an upgrade from Win98 to WinXP. After the upgrade I installed Office 2003. When opening a document, it takes 20 minutes for the file to appear. What's going on here!!??!?!!?! I hope there's a fix for this... Thanks!
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