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#1
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Cannot open Outlook
Windows Vista Home Premium, all updates applied. When one attempts to open
Outlook, it fails. The message reads: "...Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\Owner\AppData\Local\Microsoft\Outlook\Per sonal Folders(1).pst. Quit Outlook and all mail-enabled applications and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool see Help..." Any ideas welcomed. |
#2
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Cannot open Outlook
"Charles W Davis" wrote in message ... Windows Vista Home Premium, all updates applied. When one attempts to open Outlook, it fails. The message reads: "...Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\Owner\AppData\Local\Microsoft\Outlook\Per sonal Folders(1).pst. Quit Outlook and all mail-enabled applications and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool see Help..." Any ideas welcomed. So HAVE you run scanpst as suggested in the error report? |
#3
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Cannot open Outlook
"Gordon" wrote in message ... "Charles W Davis" wrote in message ... Windows Vista Home Premium, all updates applied. When one attempts to open Outlook, it fails. The message reads: "...Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\Owner\AppData\Local\Microsoft\Outlook\Per sonal Folders(1).pst. Quit Outlook and all mail-enabled applications and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool see Help..." Any ideas welcomed. So HAVE you run scanpst as suggested in the error report? Sorry, I did not run scanpst. I did run the Microsoft Office Diagnostics. It reported 1 error and 1 error repaired. I have searched the computer and a .PST file does not exist. I have now brought a new .PST file from the other computer. But one can't open an Outlook Data file without being able to open Outlook. I suppose I could simply move the new .PST file into that location in the Personal Folders and hope for the best. The computer is at the Club member's home and I will have to wait until I can return to the member's home to take any further action. However, I wonder about the location "...\Outlook\Personal Folders(1).pst.... Why the "(1).pst" in the location? |
#4
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Cannot open Outlook
"Charles W Davis" wrote in message
... I have searched the computer and a .PST file does not exist. Yes it does. It must because it's named in the error message. AppData is a hidden folder, though, so browsing doesn't work unless you unhide folders. Open Windows Explorer and enter C:\Users\Owner\AppData\Local\Microsoft\Outlook into the Address field. Click Go. I have now brought a new .PST file from the other computer. But one can't open an Outlook Data file without being able to open Outlook. You don't want to do what you're trying. Even though you can add PSTs to mail profiles using the Mail applet in Control Panel, you want to try to fix your existing one first. I suppose I could simply move the new .PST file into that location in the Personal Folders and hope for the best. That will be a mistake. You corrupt your mail profile so that nothing will work properly. However, I wonder about the location "...\Outlook\Personal Folders(1).pst.... Why the "(1).pst" in the location? That means there was already a "Personal Folders.pst" file in that folder. -- Brian Tillman [MVP-Outlook] |
#5
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Cannot open Outlook
"Brian Tillman [MVP-Outlook]" wrote in message ... "Charles W Davis" wrote in message ... I have searched the computer and a .PST file does not exist. Yes it does. It must because it's named in the error message. AppData is a hidden folder, though, so browsing doesn't work unless you unhide folders. Open Windows Explorer and enter C:\Users\Owner\AppData\Local\Microsoft\Outlook into the Address field. Click Go. I have now brought a new .PST file from the other computer. But one can't open an Outlook Data file without being able to open Outlook. You don't want to do what you're trying. Even though you can add PSTs to mail profiles using the Mail applet in Control Panel, you want to try to fix your existing one first. I suppose I could simply move the new .PST file into that location in the Personal Folders and hope for the best. That will be a mistake. You corrupt your mail profile so that nothing will work properly. However, I wonder about the location "...\Outlook\Personal Folders(1).pst.... Why the "(1).pst" in the location? That means there was already a "Personal Folders.pst" file in that folder. -- Brian Tillman [MVP-Outlook] Brian, I finally got my hands on that computer again and the PST was located and repaired. Thank you so much. The club member is elated... |
#6
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Cannot open Outlook
Check your pst file and make sure it isn't broken or too big.You can try a tool called Advanced Outlook Repair. You can download a free demo version at http://www.datanumen.com/aor/aor.exe . I think it is a useful repair tool for you. It is easy to recover your PST file by using its wizard. It is a powerful tool to recover messages, folders and other objects from corrupt or damaged Microsoft Outlook PST files.
Detailed information about Advanced Outlook Repair can be found at http://www.datanumen.com/aor/ W,D |
#7
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Cannot open Outlook
"Charles W Davis" wrote in message
... Brian, I finally got my hands on that computer again and the PST was located and repaired. Thank you so much. The club member is elated... You're welcome. -- Brian Tillman [MVP-Outlook] |
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