outlook express

Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive them,
after that I start to get my mail through outlook express,there is no error
message etc.
Thank-you
Kathy

With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending, and causes a multitude
of problems such as time-outs and account setting changes. Your up-to-date
A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive
them, after that I start to get my mail through outlook express,there is
no error message etc.
Thank-you
Kathy

Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I notice that
there is about 10,000 newsgroups ,I will never be using them so do I delete
these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending, and causes a
multitude of problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive
them, after that I start to get my mail through outlook express,there is
no error message etc.
Thank-you
Kathy

I'm not sure what you are asking about the newsgroups. Top right-hand corner
of what? In OE, the only ones you should see are the ones in the Folder Tree
below the Local Folders that your are subscribed to.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I notice that
there is about 10,000 newsgroups ,I will never be using them so do I
delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending, and causes a
multitude of problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive
them, after that I start to get my mail through outlook express,there is
no error message etc.
Thank-you
Kathy

Sorry I did not put it down very well,I mean at the top of outlook express
right-hand corner next to headers ,when I click on that and it shows me lots
of newsgroups that I can subscribe to but as I said I would like these
deleted,I have only got 2 newsgroups that I use which are on the folder
tree..
"Bruce Hagen" wrote in message
...
I'm not sure what you are asking about the newsgroups. Top right-hand
corner of what? In OE, the only ones you should see are the ones in the
Folder Tree below the Local Folders that your are subscribed to.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I notice that
there is about 10,000 newsgroups ,I will never be using them so do I
delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending, and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you sufficiently.
For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it
says receiving mail but nothing happens,I have to go to webmail to
receive them, after that I start to get my mail through outlook
express,there is no error message etc.
Thank-you
Kathy

I may be up too late Katie, but I'm still not sure what you mean. I have
attached a screen shot of what I am looking at in my OE. There are some
options to change the layout, but maybe you can set me straight as to what
you are asking by looking at mine.

(Hurry. I will be gone at 11 PM, PST)
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Sorry I did not put it down very well,I mean at the top of outlook express
right-hand corner next to headers ,when I click on that and it shows me
lots of newsgroups that I can subscribe to but as I said I would like
these deleted,I have only got 2 newsgroups that I use which are on the
folder tree..
"Bruce Hagen" wrote in message
...
I'm not sure what you are asking about the newsgroups. Top right-hand
corner of what? In OE, the only ones you should see are the ones in the
Folder Tree below the Local Folders that your are subscribed to.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I notice
that there is about 10,000 newsgroups ,I will never be using them so do
I delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending, and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you sufficiently.
For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it
says receiving mail but nothing happens,I have to go to webmail to
receive them, after that I start to get my mail through outlook
express,there is no error message etc.
Thank-you
Kathy

I think she customized her toolbar - she has Headers and Newsgroups icon on
there.

Katie - right click on the toolbar and choose Customize. Then in the right
hand column, click on the icons youdon't want on the Toolbar and then click
on the remove button in the middle. You won't see the list of newsgroups
again. You can't delete the list itself.
--
Kath Adams
MS MVP - Windows (Outlook Express)

Bruce Hagen wrote:
I may be up too late Katie, but I'm still not sure what you mean. I
have attached a screen shot of what I am looking at in my OE. There
are some options to change the layout, but maybe you can set me
straight as to what you are asking by looking at mine.

(Hurry. I will be gone at 11 PM, PST)

"katie" wrote in message
...
Sorry I did not put it down very well,I mean at the top of outlook
express right-hand corner next to headers ,when I click on that and
it shows me lots of newsgroups that I can subscribe to but as I said
I would like these deleted,I have only got 2 newsgroups that I use
which are on the folder tree..
"Bruce Hagen" wrote in message
...
I'm not sure what you are asking about the newsgroups. Top
right-hand corner of what? In OE, the only ones you should see are
the ones in the Folder Tree below the Local Folders that your are
subscribed to. --
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I
notice that there is about 10,000 newsgroups ,I will never be
using them so do I delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these
suggestions.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down
sending, and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created folders under 100MB, and Default
folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express
it says receiving mail but nothing happens,I have to go to
webmail to receive them, after that I start to get my mail
through outlook express,there is no error message etc.
Thank-you
Kathy

"katie" a écrit dans le message de news:
...
Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive
them, after that I start to get my mail through outlook express,there is
no error message etc.
Thank-you
Kathy

Thank-you Kath that is what I have I thought that I could delete those
groups etc as I would never be using them..
Sorry Bruce I did not answer yesterday before you went to bed but I had to
go to work.Thank-you for all your help.
Kathy
"Kath Adams" wrote in message
...
I think she customized her toolbar - she has Headers and Newsgroups icon on
there.

Katie - right click on the toolbar and choose Customize. Then in the right
hand column, click on the icons youdon't want on the Toolbar and then
click on the remove button in the middle. You won't see the list of
newsgroups again. You can't delete the list itself.
--
Kath Adams
MS MVP - Windows (Outlook Express)

Bruce Hagen wrote:
I may be up too late Katie, but I'm still not sure what you mean. I
have attached a screen shot of what I am looking at in my OE. There
are some options to change the layout, but maybe you can set me
straight as to what you are asking by looking at mine.

(Hurry. I will be gone at 11 PM, PST)

"katie" wrote in message
...
Sorry I did not put it down very well,I mean at the top of outlook
express right-hand corner next to headers ,when I click on that and
it shows me lots of newsgroups that I can subscribe to but as I said
I would like these deleted,I have only got 2 newsgroups that I use
which are on the folder tree..
"Bruce Hagen" wrote in message
...
I'm not sure what you are asking about the newsgroups. Top
right-hand corner of what? In OE, the only ones you should see are
the ones in the Folder Tree below the Local Folders that your are
subscribed to. --
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I
notice that there is about 10,000 newsgroups ,I will never be
using them so do I delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these
suggestions.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down
sending, and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created folders under 100MB, and Default
folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express
it says receiving mail but nothing happens,I have to go to
webmail to receive them, after that I start to get my mail
through outlook express,there is no error message etc.
Thank-you
Kathy

Glad you got it sorted out. I wasn't even thinking of toolbar options. Kath
saw through the *smoke and mirrors*.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you Kath that is what I have I thought that I could delete those
groups etc as I would never be using them..
Sorry Bruce I did not answer yesterday before you went to bed but I had to
go to work.Thank-you for all your help.
Kathy
"Kath Adams" wrote in message
...
I think she customized her toolbar - she has Headers and Newsgroups icon
on there.

Katie - right click on the toolbar and choose Customize. Then in the
right hand column, click on the icons youdon't want on the Toolbar and
then click on the remove button in the middle. You won't see the list of
newsgroups again. You can't delete the list itself.
--
Kath Adams
MS MVP - Windows (Outlook Express)

Bruce Hagen wrote:
I may be up too late Katie, but I'm still not sure what you mean. I
have attached a screen shot of what I am looking at in my OE. There
are some options to change the layout, but maybe you can set me
straight as to what you are asking by looking at mine.

(Hurry. I will be gone at 11 PM, PST)

"katie" wrote in message
...
Sorry I did not put it down very well,I mean at the top of outlook
express right-hand corner next to headers ,when I click on that and
it shows me lots of newsgroups that I can subscribe to but as I said
I would like these deleted,I have only got 2 newsgroups that I use
which are on the folder tree..
"Bruce Hagen" wrote in message
...
I'm not sure what you are asking about the newsgroups. Top
right-hand corner of what? In OE, the only ones you should see are
the ones in the Folder Tree below the Local Folders that your are
subscribed to. --
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I
notice that there is about 10,000 newsgroups ,I will never be
using them so do I delete these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these
suggestions.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down
sending, and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created folders under 100MB, and Default
folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express
it says receiving mail but nothing happens,I have to go to
webmail to receive them, after that I start to get my mail
through outlook express,there is no error message etc.
Thank-you
Kathy