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#1
December 16th, 2007, 06:00 PM
posted to microsoft.public.publisher
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PUB 03 WILL NOT SAVE - IT QUITS
Hello,
I am running Pub 03 sp3 (11.8166.8172). It was working fine, now I can not save anything. I opened pub and tried to save the new blank doc (or any document), it opens the 'save as' window then it freezes and quits - I can't type or select anything. Microsoft Office Publisher has encountered a problem and needs to close. We are sorry for the inconvenience. ERROR SIGNITU AppName: mspub.exe AppVer: 11.0.8166.0 AppStamp:46437636 ModName: arcspl.ax ModVer: 2.4.1.12 ModStamp:41a4a24c fDebug: 0 Offset: 00002305 If I was to re-install Pub 03, will it still have the same problem? I would rather not have to reinstall. Thank you very much. Ruthann 
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#2
December 16th, 2007, 06:10 PM
posted to microsoft.public.publisher
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PUB 03 WILL NOT SAVE - IT QUITS
Do you have any ArcSoft software? It is ArcSoft that is causing you the error.
There are patches on the ArcSoft web site. http://www.arcsoft.com/support/downl...ad_patches.asp -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "redruthann" wrote in message ... Hello, I am running Pub 03 sp3 (11.8166.8172). It was working fine, now I can not save anything. I opened pub and tried to save the new blank doc (or any document), it opens the 'save as' window then it freezes and quits - I can't type or select anything. Microsoft Office Publisher has encountered a problem and needs to close. We are sorry for the inconvenience. ERROR SIGNITU AppName: mspub.exe AppVer: 11.0.8166.0 AppStamp:46437636 ModName: arcspl.ax ModVer: 2.4.1.12 ModStamp:41a4a24c fDebug: 0 Offset: 00002305 If I was to re-install Pub 03, will it still have the same problem? I would rather not have to reinstall. Thank you very much. Ruthann
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#3
December 16th, 2007, 06:14 PM
posted to microsoft.public.publisher
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PUB 03 WILL NOT SAVE - IT QUITS p.s.
I did some more research on your error, it doesn't necessarily mean it is an
ArcSoft issue. Read through this forum, I suspect your answer is here. http://www.pcreview.co.uk/forums/thread-3173288.php -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Mary Sauer" wrote in message ... Do you have any ArcSoft software? It is ArcSoft that is causing you the error. There are patches on the ArcSoft web site. http://www.arcsoft.com/support/downl...ad_patches.asp -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "redruthann" wrote in message ... Hello, I am running Pub 03 sp3 (11.8166.8172). It was working fine, now I can not save anything. I opened pub and tried to save the new blank doc (or any document), it opens the 'save as' window then it freezes and quits - I can't type or select anything. Microsoft Office Publisher has encountered a problem and needs to close. We are sorry for the inconvenience. ERROR SIGNITU AppName: mspub.exe AppVer: 11.0.8166.0 AppStamp:46437636 ModName: arcspl.ax ModVer: 2.4.1.12 ModStamp:41a4a24c fDebug: 0 Offset: 00002305 If I was to re-install Pub 03, will it still have the same problem? I would rather not have to reinstall. Thank you very much. Ruthann
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