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#1
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email merge and Windows Mail
On the Publisher 2007 box it says "Compile and merge mailing-list content to
personalize print and e-mail publications". Inside the box it says "Start with an e-mail template or convert a multipage publication to an e-mail message" Note 1. On the end of the box it says Note 1. "Publications can be sent using MS Office Outlook 2007 OE 6.0 or Windows Mail." I have Vista and Windows Mail. It does not work. When I contacted technical support my response was "The above link which describes the mail merge feature in Publisher and demonstrates the working through a demo video, clearly highlights the requirement of Outlook 2007 and Outlook express." I'm told repeatedly that I should buy Outlook to use this feature. I think they call it "requires advanced functionality". The tech support people told me that Windows Mail does not do email merge with Pub 2007 and that it would be a good feature to include at a future date. They fail to understand that this product was sold with the promise of doing email merge with Windows Mail. I have a couple of questions. 1. Does Microsoft have any ownership of problems like this, or are they going to jerk me around forever? 2. Is there a way to make Pub 2007 do email merge with Mail? Thanks for your help. 3. Is there a place to go for help to get this repaired if the help people will not respond? Bill |
#3
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email merge and Windows Mail
I did not mean to send the above post. I know you were asking about Windows
Mail, There is a lot of information in Windows Mail Help. Use the search term contacts. It may help to read the support document he You cannot send a document as an e-mail message from an Office 2003 or Office 2007 program http://support.microsoft.com/kb/834008/en-us -- Mary Sauer http://msauer.mvps.org/ "Bill Clark" Bill wrote in message ... On the Publisher 2007 box it says "Compile and merge mailing-list content to personalize print and e-mail publications". Inside the box it says "Start with an e-mail template or convert a multipage publication to an e-mail message" Note 1. On the end of the box it says Note 1. "Publications can be sent using MS Office Outlook 2007 OE 6.0 or Windows Mail." I have Vista and Windows Mail. It does not work. When I contacted technical support my response was "The above link which describes the mail merge feature in Publisher and demonstrates the working through a demo video, clearly highlights the requirement of Outlook 2007 and Outlook express." I'm told repeatedly that I should buy Outlook to use this feature. I think they call it "requires advanced functionality". The tech support people told me that Windows Mail does not do email merge with Pub 2007 and that it would be a good feature to include at a future date. They fail to understand that this product was sold with the promise of doing email merge with Windows Mail. I have a couple of questions. 1. Does Microsoft have any ownership of problems like this, or are they going to jerk me around forever? 2. Is there a way to make Pub 2007 do email merge with Mail? Thanks for your help. 3. Is there a place to go for help to get this repaired if the help people will not respond? Bill |
#4
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email merge and Windows Mail
Mary
I am only trying to do what it said it would do on the box. I am not trying to use Office 2003 or Office 2007, I'm using Windows Mail, exactly as stated on the box. It does not work for me and this failure to work has been confirmed by the Microsoft help desk. The Microsoft help team has suggested that I need "advanced functionality", ie buy Outlook. I'm simply trying to find a way to do e-mail merge without buying anything else. The product I already spent money on does not work and should not have to buy another. Thanks for responding to my query Bill "Mary Sauer" wrote: I did not mean to send the above post. I know you were asking about Windows Mail, There is a lot of information in Windows Mail Help. Use the search term contacts. It may help to read the support document he You cannot send a document as an e-mail message from an Office 2003 or Office 2007 program http://support.microsoft.com/kb/834008/en-us -- Mary Sauer http://msauer.mvps.org/ "Bill Clark" Bill wrote in message ... On the Publisher 2007 box it says "Compile and merge mailing-list content to personalize print and e-mail publications". Inside the box it says "Start with an e-mail template or convert a multipage publication to an e-mail message" Note 1. On the end of the box it says Note 1. "Publications can be sent using MS Office Outlook 2007 OE 6.0 or Windows Mail." I have Vista and Windows Mail. It does not work. When I contacted technical support my response was "The above link which describes the mail merge feature in Publisher and demonstrates the working through a demo video, clearly highlights the requirement of Outlook 2007 and Outlook express." I'm told repeatedly that I should buy Outlook to use this feature. I think they call it "requires advanced functionality". The tech support people told me that Windows Mail does not do email merge with Pub 2007 and that it would be a good feature to include at a future date. They fail to understand that this product was sold with the promise of doing email merge with Windows Mail. I have a couple of questions. 1. Does Microsoft have any ownership of problems like this, or are they going to jerk me around forever? 2. Is there a way to make Pub 2007 do email merge with Mail? Thanks for your help. 3. Is there a place to go for help to get this repaired if the help people will not respond? Bill |
#5
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email merge and Windows Mail
Where, exactly, did you read that you can do a mail merge with Windows Mail?
I don't see it anywhere. "Bill Clark" wrote in message ... Mary I am only trying to do what it said it would do on the box. I am not trying to use Office 2003 or Office 2007, I'm using Windows Mail, exactly as stated on the box. It does not work for me and this failure to work has been confirmed by the Microsoft help desk. The Microsoft help team has suggested that I need "advanced functionality", ie buy Outlook. I'm simply trying to find a way to do e-mail merge without buying anything else. The product I already spent money on does not work and should not have to buy another. Thanks for responding to my query Bill "Mary Sauer" wrote: I did not mean to send the above post. I know you were asking about Windows Mail, There is a lot of information in Windows Mail Help. Use the search term contacts. It may help to read the support document he You cannot send a document as an e-mail message from an Office 2003 or Office 2007 program http://support.microsoft.com/kb/834008/en-us -- Mary Sauer http://msauer.mvps.org/ "Bill Clark" Bill wrote in message ... On the Publisher 2007 box it says "Compile and merge mailing-list content to personalize print and e-mail publications". Inside the box it says "Start with an e-mail template or convert a multipage publication to an message" Note 1. On the end of the box it says Note 1. "Publications can be sent using MS Office Outlook 2007 OE 6.0 or Windows Mail." I have Vista and Windows Mail. It does not work. When I contacted technical support my response was "The above link which describes the mail merge feature in Publisher and demonstrates the working through a demo video, clearly highlights the requirement of Outlook 2007 and Outlook express." I'm told repeatedly that I should buy Outlook to use this feature. I think they call it "requires advanced functionality". The tech support people told me that Windows Mail does not do email merge with Pub 2007 and that it would be a good feature to include at a future date. They fail to understand that this product was sold with the promise of doing email merge with Windows Mail. I have a couple of questions. 1. Does Microsoft have any ownership of problems like this, or are they going to jerk me around forever? 2. Is there a way to make Pub 2007 do email merge with Mail? Thanks for your help. 3. Is there a place to go for help to get this repaired if the help people will not respond? Bill |
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