Problem connecting to newsgroups

When I access OE, the first time I click any newsgroup I subscribe to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer, click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other newsgroups
without a problem. I know that I am online, as I can send and receive
emails and connect to Internet Explorer. If I close OE and then open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.

The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made sure
that the news accounts are set to use any available connection and I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose, and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I regularly
download Windows Updates.

Many thanks
Kate

This happens to me occasionally as well. In my case it's an ISP issue.
Comcast is known for this in my area.

---
Ted Zieglar
"Backup is a computer user's best friend."

Kate wrote:
When I access OE, the first time I click any newsgroup I subscribe to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer, click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other newsgroups
without a problem. I know that I am online, as I can send and receive
emails and connect to Internet Explorer. If I close OE and then open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.

The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made sure
that the news accounts are set to use any available connection and I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose, and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I regularly
download Windows Updates.

Many thanks
Kate

I don`t think my ISP can be at fault, since, when I first open OE, if
I immediately click Send & Receive, there is no problem. However,
when I move to a NG up pops the message. I have taken to shouting
at the monitor : I DO have a connection, you stupid machine!
Doesn`t help, though...

Kate

"Ted Zieglar" wrote in message
...
This happens to me occasionally as well. In my case it's an ISP
issue. Comcast is known for this in my area.

---
Ted Zieglar
"Backup is a computer user's best friend."

Kate wrote:
When I access OE, the first time I click any newsgroup I subscribe
to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer,
click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other
newsgroups
without a problem. I know that I am online, as I can send and
receive
emails and connect to Internet Explorer. If I close OE and then
open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.

The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made
sure
that the news accounts are set to use any available connection and
I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose,
and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that
someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I
regularly
download Windows Updates.

Many thanks
Kate

Have you actually contacted your ISP about this, and/or visited their
user forums, if they have them, to find out if other users are
experiencing this issue?

---
Ted Zieglar
"Backup is a computer user's best friend."

Kate wrote:
I don`t think my ISP can be at fault, since, when I first open OE, if
I immediately click Send & Receive, there is no problem. However,
when I move to a NG up pops the message. I have taken to shouting
at the monitor : I DO have a connection, you stupid machine!
Doesn`t help, though...

Kate

"Ted Zieglar" wrote in message
...
This happens to me occasionally as well. In my case it's an ISP
issue. Comcast is known for this in my area.

---
Ted Zieglar
"Backup is a computer user's best friend."

Kate wrote:
When I access OE, the first time I click any newsgroup I subscribe
to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer,
click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other
newsgroups
without a problem. I know that I am online, as I can send and
receive
emails and connect to Internet Explorer. If I close OE and then
open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.

The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made
sure
that the news accounts are set to use any available connection and
I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose,
and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that
someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I
regularly
download Windows Updates.

Many thanks
Kate

You are accessing a different area when you access newsgroups, so being able
to send and receive your email doesn't rule out problems with your ISP.

"Kate" wrote in message
...
:I don`t think my ISP can be at fault, since, when I first open OE, if
: I immediately click Send & Receive, there is no problem. However,
: when I move to a NG up pops the message. I have taken to shouting
: at the monitor : I DO have a connection, you stupid machine!
: Doesn`t help, though...
:
: Kate
:
: "Ted Zieglar" wrote in message
: ...
: This happens to me occasionally as well. In my case it's an ISP
: issue. Comcast is known for this in my area.
:
: ---
: Ted Zieglar
: "Backup is a computer user's best friend."
:
: Kate wrote:
: When I access OE, the first time I click any newsgroup I subscribe
: to,
: I get the following message :
:
: "Would you like to go offline?
: No connection to the Internet is currently available.
: To view Internet content that has been saved on your computer,
: click
: Work Offline. Click Try Again to attempt to connect."
:
: If I click Try Again, I get through and can change to other
: newsgroups
: without a problem. I know that I am online, as I can send and
: receive
: emails and connect to Internet Explorer. If I close OE and then
: open
: it again almost immediately, the message doesn`t appear, but if I
: don`t open OE again for a while, back it comes again.
:
: The same thing happened last year and I was given lots of advice by
: this NG. Fortunately, I saved the whole thread and was able to try
: the various suggestions, like checking Registry to see if both
: "LoadSens" and "LoadLCE" are set to auto, which they are. I made
: sure
: that the news accounts are set to use any available connection and
: I
: changed the Auto setting in DNS Client to Manual and stopped the
: service, but that didn`t work either.
:
: I have been trying to trace exactly when the problem first arose,
: and
: it could have been after I cancelled a message on a news server,
: although that may be a coincidence. However, I unsubscribed to all
: the newsgroups listed, confirmed that their .dbx files had been
: removed, and then re-subscribed, just in case, but I still get this
: most irritating message. I am now out of ideas, and hope that
: someone
: can tell me what has gone wrong, and how to correct it, please.
:
: Incidentally, I have an ADSL router, Windows XP Home, and I
: regularly
: download Windows Updates.
:
: Many thanks
: Kate
:
:
:
:
:
:

Unfortunately, my ISP uses a foreign country for its call centre. They
have a set of questions they ask you - even if they are totally
irrelevant - and if you deviate even slightly from the script, as it
were, the staff are totally stumped. And woe betide you if you use
colloquial English! I am seriously considering changing my ISP for
that reason, but that`s another subject. Still, I may give them a
chance to redeem themselves and put this problem to them.

Kate

"Ron Sommer" wrote in message
...
You are accessing a different area when you access newsgroups, so
being able
to send and receive your email doesn't rule out problems with your
ISP.

"Kate" wrote in message
...
:I don`t think my ISP can be at fault, since, when I first open OE,
if
: I immediately click Send & Receive, there is no problem. However,
: when I move to a NG up pops the message. I have taken to shouting
: at the monitor : I DO have a connection, you stupid machine!
: Doesn`t help, though...
:
: Kate
:
: "Ted Zieglar" wrote in message
: ...
: This happens to me occasionally as well. In my case it's an ISP
: issue. Comcast is known for this in my area.
:
: ---
: Ted Zieglar
: "Backup is a computer user's best friend."
:
: Kate wrote:
: When I access OE, the first time I click any newsgroup I
subscribe
: to,
: I get the following message :
:
: "Would you like to go offline?
: No connection to the Internet is currently available.
: To view Internet content that has been saved on your computer,
: click
: Work Offline. Click Try Again to attempt to connect."
:
: If I click Try Again, I get through and can change to other
: newsgroups
: without a problem. I know that I am online, as I can send and
: receive
: emails and connect to Internet Explorer. If I close OE and
then
: open
: it again almost immediately, the message doesn`t appear, but if
I
: don`t open OE again for a while, back it comes again.
:
: The same thing happened last year and I was given lots of
advice by
: this NG. Fortunately, I saved the whole thread and was able to
try
: the various suggestions, like checking Registry to see if both
: "LoadSens" and "LoadLCE" are set to auto, which they are. I
made
: sure
: that the news accounts are set to use any available connection
and
: I
: changed the Auto setting in DNS Client to Manual and stopped
the
: service, but that didn`t work either.
:
: I have been trying to trace exactly when the problem first
arose,
: and
: it could have been after I cancelled a message on a news
server,
: although that may be a coincidence. However, I unsubscribed to
all
: the newsgroups listed, confirmed that their .dbx files had been
: removed, and then re-subscribed, just in case, but I still get
this
: most irritating message. I am now out of ideas, and hope that
: someone
: can tell me what has gone wrong, and how to correct it, please.
:
: Incidentally, I have an ADSL router, Windows XP Home, and I
: regularly
: download Windows Updates.
:
: Many thanks
: Kate
:
:
:
:
:
:

Before calling, see if you can text chat with them - at least the accent
won't be a problem, and you'll have a written record of the conversation
- or see if they offer user forums. Much better in my experiences than
the 'official' technical support.

---
Ted Zieglar
"Backup is a computer user's best friend."

Kate wrote:
Unfortunately, my ISP uses a foreign country for its call centre. They
have a set of questions they ask you - even if they are totally
irrelevant - and if you deviate even slightly from the script, as it
were, the staff are totally stumped. And woe betide you if you use
colloquial English! I am seriously considering changing my ISP for
that reason, but that`s another subject. Still, I may give them a
chance to redeem themselves and put this problem to them.

Kate

"Ron Sommer" wrote in message
...
You are accessing a different area when you access newsgroups, so
being able
to send and receive your email doesn't rule out problems with your
ISP.

"Kate" wrote in message
...
:I don`t think my ISP can be at fault, since, when I first open OE,
if
: I immediately click Send & Receive, there is no problem. However,
: when I move to a NG up pops the message. I have taken to shouting
: at the monitor : I DO have a connection, you stupid machine!
: Doesn`t help, though...
:
: Kate
:
: "Ted Zieglar" wrote in message
: ...
: This happens to me occasionally as well. In my case it's an ISP
: issue. Comcast is known for this in my area.
:
: ---
: Ted Zieglar
: "Backup is a computer user's best friend."
:
: Kate wrote:
: When I access OE, the first time I click any newsgroup I
subscribe
: to,
: I get the following message :
:
: "Would you like to go offline?
: No connection to the Internet is currently available.
: To view Internet content that has been saved on your computer,
: click
: Work Offline. Click Try Again to attempt to connect."
:
: If I click Try Again, I get through and can change to other
: newsgroups
: without a problem. I know that I am online, as I can send and
: receive
: emails and connect to Internet Explorer. If I close OE and
then
: open
: it again almost immediately, the message doesn`t appear, but if
I
: don`t open OE again for a while, back it comes again.
:
: The same thing happened last year and I was given lots of
advice by
: this NG. Fortunately, I saved the whole thread and was able to
try
: the various suggestions, like checking Registry to see if both
: "LoadSens" and "LoadLCE" are set to auto, which they are. I
made
: sure
: that the news accounts are set to use any available connection
and
: I
: changed the Auto setting in DNS Client to Manual and stopped
the
: service, but that didn`t work either.
:
: I have been trying to trace exactly when the problem first
arose,
: and
: it could have been after I cancelled a message on a news
server,
: although that may be a coincidence. However, I unsubscribed to
all
: the newsgroups listed, confirmed that their .dbx files had been
: removed, and then re-subscribed, just in case, but I still get
this
: most irritating message. I am now out of ideas, and hope that
: someone
: can tell me what has gone wrong, and how to correct it, please.
:
: Incidentally, I have an ADSL router, Windows XP Home, and I
: regularly
: download Windows Updates.
:
: Many thanks
: Kate
:
:
:
:
:
:

"Kate" wrote in message
...
When I access OE, the first time I click any newsgroup I subscribe to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer, click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other newsgroups
without a problem. I know that I am online, as I can send and receive
emails and connect to Internet Explorer. If I close OE and then open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.


The problem is usually that although the hardware makes it appear
that you have an "always on" connection to the Internet, if your link protocol
is PPPoE in fact you have exactly the same state transitions that a dial-up
user who has Never dial... specified in his Connections tab. In a dial-up
scenario the message gives the user the chance to dial manually before
clicking Retry. In the PPPoE scenario the retry may occur automatically
but the message still has to be cleared manually. If you find this happening
often I would guess that the link timeout is too short; you could try using
your modem/router maintenance panel to adjust that or ask your ISP for
assistance.


BTW this probably isn't the best newsgroup for diagnosing this symptom.
E.g. perhaps you should try XP Networking instead. Or, if your ISP
has its own private newsgroups, you could probably find others there
who see the same symptoms and collaborate with them.


Good luck

Robert Aldwinckle
---



The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made sure
that the news accounts are set to use any available connection and I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose, and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I regularly
download Windows Updates.

Many thanks
Kate

I have sent an email to my ISP and am awaiting a reply. Meanwhile,
they do have a networking NG but it is moribund, if not deceased, with
only 5 posts this year.

I looked at PPP on my router`s pages, and I have PPPoA, rather than E,
but couldn`t find a time-out setting to change. However, as a test, I
have increased the server time-out in Accounts/News/Properties/
Advanced to 2 mins from 1 min, although the message I receive pops up
immediately.

I suspect that the message will disappear eventually as suddenly as it
appeared, but it would be helpful to find out why it happens and how
to avoid any future occurrences. Hence, as you suggested, I shall now
try the XP Networking NG.

My thanks for your help, Robert.

Kate

"Robert Aldwinckle" wrote in message
...
"Kate" wrote in message
...
When I access OE, the first time I click any newsgroup I subscribe
to,
I get the following message :

"Would you like to go offline?
No connection to the Internet is currently available.
To view Internet content that has been saved on your computer,
click
Work Offline. Click Try Again to attempt to connect."

If I click Try Again, I get through and can change to other
newsgroups
without a problem. I know that I am online, as I can send and
receive
emails and connect to Internet Explorer. If I close OE and then
open
it again almost immediately, the message doesn`t appear, but if I
don`t open OE again for a while, back it comes again.


The problem is usually that although the hardware makes it appear
that you have an "always on" connection to the Internet, if your
link protocol
is PPPoE in fact you have exactly the same state transitions that
a dial-up
user who has Never dial... specified in his Connections tab. In a
dial-up
scenario the message gives the user the chance to dial manually
before
clicking Retry. In the PPPoE scenario the retry may occur
automatically
but the message still has to be cleared manually. If you find this
happening
often I would guess that the link timeout is too short; you could
try using
your modem/router maintenance panel to adjust that or ask your ISP
for
assistance.


BTW this probably isn't the best newsgroup for diagnosing this
symptom.
E.g. perhaps you should try XP Networking instead. Or, if your
ISP
has its own private newsgroups, you could probably find others there
who see the same symptoms and collaborate with them.


Good luck

Robert Aldwinckle
---



The same thing happened last year and I was given lots of advice by
this NG. Fortunately, I saved the whole thread and was able to try
the various suggestions, like checking Registry to see if both
"LoadSens" and "LoadLCE" are set to auto, which they are. I made
sure
that the news accounts are set to use any available connection and
I
changed the Auto setting in DNS Client to Manual and stopped the
service, but that didn`t work either.

I have been trying to trace exactly when the problem first arose,
and
it could have been after I cancelled a message on a news server,
although that may be a coincidence. However, I unsubscribed to all
the newsgroups listed, confirmed that their .dbx files had been
removed, and then re-subscribed, just in case, but I still get this
most irritating message. I am now out of ideas, and hope that
someone
can tell me what has gone wrong, and how to correct it, please.

Incidentally, I have an ADSL router, Windows XP Home, and I
regularly
download Windows Updates.

Many thanks
Kate