Excellent troubleshooting information which clarifies your problem.
Autocompletion is enabled and works. However this is a feature that has been
very poorly implemented by Microsoft. As a result, Outlook frequently loses
the ability to write to the autocompletion cache, which is exactly what you
are now describing. Until Microsoft addresses this problem, your only
recourse is to create a new Outlook profile. It will work fine for a while,
until Outlook craps out again. Hopefully, it won't.
If autocompletion is an important feature to you and you want to be able to
recover from these problems, you'll need to resort to third party software.
--
Russ Valentine
[MVP-Outlook]
"Carol" wrote in message
...
To start with I should have to do anything to enable autocompletion as it
is
set to default when installed. After having looked to check by going
through
the following procedure it is enabled - tools; options; email options.
Other
than that I am afraid I do not know what I should be doing. But creating
new
emails still haves to go into address book a new window opens and I have
to
double click on contacts name to be able to place it in the "to" address
bar.
It does work now and again if I send 2 or more emails to the same person
within a short space of time, but when I turn the computer on the next day
then I have to go back to square one and go through address book. If I
should be doing anything else (Outlook profile) etc. will you please let
me
know what I should be doing.

"Russ Valentine [MVP-Outlook]" wrote:

Still didn't tell us how you enabled autocompletion. If it is enabled
correctly and if you are certain you have populated your autocompletion
cache robustly, you will need to create a new Outlook profile to get it
working.
--
Russ Valentine
[MVP-Outlook]
"Carol" wrote in message
...
Version is Outlook 2007. When creating new email typing in receipients
name
I have to go into addres book and double click on the receipient before
it
will fill name into the (to). With Outlook Express once a name is
started
to be typed it would auto fill the remainder to save looking it up in
address
book. I have sent numerous emails to the same receipients.

"Russ Valentine [MVP-Outlook]" wrote:

State your Outlook version. State what you mean by "auto fill," how
you
enabled it, and what isn't happening that you think should. State how
many
messages you have sent that would have populated your autocompletion
cache.
--
Russ Valentine
[MVP-Outlook]
"Carol" wrote in message
news Auto fill does not work when creating new email. I have selected
it
to
be
included in the options but still does not work.