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  #16  
Old August 2nd, 2004, 12:01 AM
Dan
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Default outlook 03 hangs, error and won't open even in safe mode

I figured out how to do what you said, after in the add
remove applet I clicked on the office 2003 and hit change
and just followed the prompts.
Anyways, the plot thickens...
after checking the box to remove outlook only I got a huge
error box...here is what it contained.

Error 25090. Office Setup encountered a problem with the
Office Source Engine, system error: -2147023838. Please
open C:\Program Files\Microsoft Office11\1033\setup.CHM
and look for "Office source Engine" for information on
how to resolve this problem. Huh? Thanks again anyone for
the help in advance with this error text...
I am also considering uninstalling my network adapter next
and reinstalling again. I think the problem might be
related to a problem I had in office 2k (outlook) just
before I upgraded....I could not download any mail. The
box would come up (checking mail) and would quickly close.
None of my settings had been changed..Not sure if it is
related...but I am getting desperate!

-----Original Message-----
Hello-
under
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\ Outlook
First run does not exist ! can I add it? I am certain it
doesn't exist in the registry above line.
also on your 2nd option below, the add remove window only
lists microsoft office 2003 not outlook separately to
remove...???
-----Original Message-----
On Fri, 30 Jul 2004 21:53:41 -0700 Dan wrote:
Box
appears in upper left saying migrating settings...(I'd
give anything to find out how to change that on not

just
the 1st original startup after new install)? I haven't
been able to recreate that prompt that gives me a

CHOICE!!

Which "choice" was that?

Start REGEDIT and look for
HKEY_CURRENT_USER\Software\Microsoft\Office\11 .0

\Outlook
See what the value
is for "FirstRun". Does it say True or False? You can

try switching it to
see if that makes any difference.

If you still can't get started, you should probably

remove Outlook from your
Office setup via Add/Remove Programs in the Control

Panel, reboot, then add it
back to your Office setup. When you start Outlook after

that, it should
create a fresh, first-run profile that will let you move

on.

--
Athena

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