Duplicate Emails...
Connection Type is Exchange.
"Peter Foldes" wrote:
What type of mail accounts (POP,IMAP and etc)
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Peter
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"Calvin" wrote in message
...
I have some users that are running Outlook 2007 that are having a problem
when we add a additional mailbox to their setup (Tools-Account
Settings-Change-More Settings-Add). The additional mailbox is fine with no
problems. But what happens is their main mailbox starts receiving duplicate
emails. This only happens with users that keep their mail in a PST instead of
the server mailbox. Normally it is an email that is sent to them because they
are a member of an email group (any group not a certain one). When they start
receiving duplicate emails they will receive 100's-1,000's if they don't
catch it. Once this happens the only way to stop it is to close Outlook, log
into OWA and delete the email, then open Outlook again (and clean up all the
duplicates).This has been an on going problem here for months with some users.
I have tried the following:
1. Delete all rules being processed.
2. Delete and recreate Outlook Profile.
3. Delete and recreate Windows Network Profile.
The only thing that I have found that fixes this is removing the additional
mailbox or moving their default email location to the server instead of a PST.
Thanks for any help that anyone can provide. I really need to get this fixed.
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