Just check that you do have "BKD" and "Open" in those cells, and that
there are no extra spaces (or non-breaking space characters) in there
- use =LEN(A2) to find out how many characters you have in A2, and
apply this to the other cells.

Hope this helps.

Pete

On Mar 18, 4:39*pm, LisaK wrote:
I am working in Excel 2003, I am trying to count with two criteria and
multiple sheets.
I am using this formula: *=SUMPRODUCT(('Sum 1Q10'!A2:A4="BKD")*('Sum
1Q10'!F2:F4="Open")) my result is 0. It should be 1.

Is there another way to do this? *I really need help.