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Old May 27th, 2010, 10:05 PM posted to microsoft.public.officeupdate,microsoft.public.office.misc,microsoft.public.office.setup,microsoft.public.word.application.errors
Allen
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Posts: 113
Default "This is a pre-release version of the Compatibility Pack and c

We have tried everything up to and including completely reloading the Citrix
PS3 Wk2 TS's we're having this problem on. It started with the April updates
for us as well. We have a work around in that we use VM's for our production
servers, and could revert to a previous version.

However, we are still looking for a solution for this, as we'll be unable to
build new updated images until we can resolve the problem.

We have tried installing the Admin templets, as well as adding the registry
key without effect.

In addition to the stander "Pre-Release version of ..." error when opening
files, we recieve "Error opening file" when attempting to save files in the
..docx format as well. I have attempted this in both normal mode, and safe
mode, as a local admin, user, and domain admin and user. I have verified file
and folder permissions and am still banging my head against this one.

Has anyone come up with anything else to try on this?